Pizza Hut
| Address: | 2119 6th St, Bremerton, WA 98312, USA |
| Phone: | +1 360-373-7600 |
| Site: | pizzahut.com |
| Rating: | 2.6 |
| Working: | 10:30AM–12AM 10:30AM–12AM 10:30AM–12AM 10:30AM–12AM 10:30AM–1AM 10:30AM–1AM 10:30AM–12AM |
Location
Photos 66
Reviews 30
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MM BB
Its Thursday, I ordered online at 10:01pm(pretty much the same order I get everytime except I added brownies this time). The website states I should get my order in 30 mins. At about 10:45pm I try and call them to find out where my order is & no one is answering the phone at all. You cant even place an order over the phone because they are not answering the phones at all. I called 4x & no one ever answered the phone. I finally get thru to the overflow center & they cant even get ahold of this store. An hour after I ordered the driver finally shows up with not even warm food, and the order isnt even correct(the pizza is completely wrong). I used to be a regular customer of this store, but if I cant even get ahold of anyone at this store to find out where my order is when its 45+ minutes late, then you dont need my business anymore. How can you run a business & not answer your phones during business hours?? You have lost a customer Pizza Hut. Not only this, but they are charging extra for their brownies now for "extra toppings or cheese" on brownies. What kind of BS is that? Who orders brownies with cheese on it??? Ill be writing the corporate office to let them know about this store location. Good luck if you have to call this store after youve ordered. Youll need an act of God to get them to answer the phones.
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Speedy
We ordered and didnt get out good until about an hour later. Specifically put in the directions to keep quiet(we have grouchy neighbors) driver was speaking at the top of his lungs and only gave us half our order Stephanie the woman who helped me on the phone was very helpful andsent o ur driver back out with the second half of our order. Didnt receive that until 45 minutes later. When same driver arrived he had his music in full blast with the doors open and without saying a word tossed our good at us. If not for the driver it would have been overall a great experience.
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Austin Macdougall
So I made a order online and made a error on it, so I went to call the store a minute after the order was done and no answer for half a hour as I repeatedly called. If you order online through this Pizza Hut dont bother calling on a Friday or Saturday. I talked to one employee and they made excuse that no one could answer the phones cause they are busy. They should be answer their phones to take orders. Just a bad experience with this Pizza Hut. I will go to another one for my order from now on
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DeAnna Aguilar
This place is horrible. Took forever to answer the phone then an hour and 45 mins to deliver. I will never order from here again. All i got was were busy and when i called to check on the status they said they already left the store, however they called 15 mins later saying oh no were just now leaving the store. Bull crap. Never again.
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Amber Palmer
The customer service was great, everyone was friendly. Especially our waiter. He made sure we were happy and asked a couple times if we needed anything else. He wasnt overly bothering us but he didnt forget about us either. I would definitely go back. Also the food came a lot quicker than I had expected.
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Edward Eilders
Every time I order here its always something. Ordered a pizza waited over 2 hours called wondering where it was at they tell me it was canceled because they didnt have an ingredient and was told they tried to call me my phone had no missed calls or voice mails thanks pizza hut you suck!
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Henry T-R
Nobody would pick up the phone all the times I called. No one should be on hold for 15 min waiting to order some pizza. The website led me in circles and wouldnt accept a military base as an address. I had to order Dominoes because Pizza Hut refused to do business with me. :(
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JustaFuntage
If this place were to be bulldozed tomorrow and I ordered a pizza tomorrow night it would get here faster and probably answer the phone before they would tonight, this place is trash! Do not come here they have no responsibility.
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Christopher Strifler
I couldnt even get an answer when calling. On the 3rd try it Rand 2 times and someone hung up. If I could give negative stars I would for just that. Ive had to wait hours in the past for delivery and once it simply never came.
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Kevin Volz
Havent been here in a long time. They have remodeled in the last year and the place looks awesome. They did lose the salad bar to make room for a family eating area but when I go to Pizza Hut I want pizza, not salad.
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Hans Gruber
They refused to deliver to us because they said we are too far away. I explained that we were just 4 streets over. Google maps places us at 1.1 miles away. They still said we were too far out of range.
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Rachel Tolbert
I dont know what kind of service you all are getting, but I can say that they always answer the phone and it take at least 30 mins depending on where you live. I always order at this one, good service.
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Willtavius Ward
Worst pizza hut in the U.S. i waited 2 hours for my order because they wrote the number wrong. They hung up in my face twice and then finally answered just to still pay for my order with a free drink.
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A Private User
This establishment produced the most delicious regular thin crust meatball pepperoni pizza I have ever devoured. Thank you Pizza Hutt!!!! Man writing this makes me want another one right now.
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A Private User
Pizza took almost an hour to arrive, it was cold an wrong. Thar manager argued with me and told me I was not telling her the truth. I will NEVER eat there again!
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Brittany Bartlett
Im giving 1 star seeing as they wont even answer the phone. Called the other pizza hut and they said this store is usually to lazy to even answer the phone.
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Robyn Tanguay
This pizza was bad. My husband took two bites and couldnt handle it. I did the same, and Iagreed. The garlic knots sounded so good! Won t order again.
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Marissa Edwards
Been coming here since I was a kid. The place is always well maintained and the staff super friendly. Oh yes, and the food is always good, of course.
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A Private User
Ordered online trough website that said they were open until 11, but when we drove up there I found the store had closed at 10
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Michael McCarron
Great service and decent food. The staff was friendly and had fun. It was pretty good for a chain place.
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Shane Miller
Used to work here, they didnt let me do dishes properly because it would take too much time.
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Mary Cornell
Worst customer service. People never answer the phones and when they do they are rude.
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Ryan Uhinck
Service harrible
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Robert Stevens
They never answer the phones. This pizza hut is awful.
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Lydia Felix
I ordered a pizza at 7 waited till 10.. Never came.
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kevin garder
Best Pizzia around !. EXCELLENT !.
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Kenneth Potts
Not Papa johns.
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james brown
Good service!
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Daniel Martinez
Love it
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Rich Petty
Sucks
