Address: | 3705 128th Ave SE, Bellevue, WA 98006, USA |
Phone: | +1 425-747-4637 |
Site: | tacobell.com |
Rating: | 3.5 |
Working: | 7AM–12AM 7AM–12AM 1AM–12AM 7AM–12AM 7AM–1AM 7AM–1AM 7AM–12AM |
NE
Nelofer Taher
I am beyond disappointed. To be exact, I order 6 burritos total through the drive thru. Once I got home I realized my order was not anything close to what I asked for so I went back, the same guy was taking orders through the drive thru. Instead of asking me politely what the problem was, he was rude and approached me with saying "WHAT" thats when I had it. Another lady from behind was just mean mugging me from behind him and tried to talk to me as if Im the problem for the wrong order. I repeated my order several times both times at the drive thru. Both staff members were rude and unapologetic. Even though they said they fixed my order the second time, I checked again and my order was still not close to what I asked. Problem with the staff here is they dont listen properly. I understand this isnt no 5 star restaurant but theres no reason to treat anyone the way they did. If I could rate this Taco Bell location a 0 I definitely would, theres was nothing but a huge lack of customer service.
JE
Jesse Coleman
This was easily the worst Taco Bell franchise Ive ever been to... the people were very nice, but it only had about half the standard menu. I ordered crunch wraps and every other Taco Bell I have been to they are thin and saucer sized and gently grilled. For some reason at this establishment they were almost as thick as they were wide they were a ball about the size of my fist and they were burnt on both sides. They also did not have the standard potato round tater tot things... Instead they had these little goo-ball Donuts... I was not impressed
MO
Morgan G
I went through the drive-through at 6pm expecting a bad experience due to several of the ratings. I was happily greeted and I ordered two bean burritos, extra red sauce and lettus. There were two white males working at the time and their service was great. My order was under 3 minutes. The burritos were fresh and good. Unfortunately they charged me for the extras, but not only was there no extra red sauce, it seemed as though there wasnt any red sauce at all! The burritos were still very good, but gave it 4 stars due to the lack of red sauce.
AS
Ashley Hall
If I could give this place less than one star, I would. All I wanted was a volcano burrito after a long day of work. Only to be told that "due to high volumes", they were out of food and to "come back in 15 minutes". Which I would have been fine with, IF as I drove away, didnt see all the employees and some random guys sitting in the restaurant TALKING! Come on...I have been to unprofessional places, but this takes the cake. I dont know who or where their manager was, but this is unacceptable. Never going back.
A
A Private User
On Wednesday night, December 30th, my husband and I were driving back from SeaTac Airport and wanted Taco Bell. We arrived at the drive-thru at 11:45pm. Although the posted signs said drive-thru was open until midnight, the entire store was dark, no one answered the drive-thru, and we were forced to leave. There were cars lined up behind us, too! For all of Taco Bells marketing for "fourth meal" and "up late," it sure was a disappointment to see the 3rd shifters closing the store early.
PA
pantherlogic
The bathroom key is attached to an ice cream scoop, which kind of grosses me out. The mens bathroom had no soap in it. I reported it and they seemed blithely unconcerned. They might have refilled it but nobody said that they would do so. Based on the total lack of focus and energy, it was hard to tell who was on break and who was working. Friendly enough staff, but pretty unimpressive overall.
CA
casey frantz
Employees were nice but they put a teaspoon of meat in the tacos for some reason, this has happened 3 times now here. nothing worse than a lettuce taco when youre starving. Now I get to spend some time being angry over basically being robbed for the third time here...cant wait for the taco time to open back up because they will get 100% of my business once again.
LI
lisa johnson
Adien great young man he was the only person doing anything he did the drive thru he made meals he ran the register he made day better everyone else just stood around and did the nothing it’s crazy he’s not the manager i wouldn’t have came back here if it weren’t for him he should be the MANAGER the rest of your employees are lazy
AN
Andrew Bailey
I love taco bell and have bought a lot of food from them over the years but F this place. Came to get food and closes the indoor 35 minutes early. Why even bother saying midnight if you are always going to close at 11:25. F you. This is an issue across the whole area, must be a district issue.
MA
Matthew Marshall
This is my go-to spot for late night tacos after a movie at the nearby AMC. Never had a bad experience, even late at night. My order is always fast and accurate, staff are always friendly. Cant ask for much more!
AL
Alyssa Prather
The food was nothing but slime. My friend gave the cashier his specific order, she read it back correctly. Once his food got there it was completely wrong and didnt look anywhere near a burrito. Just bean slime.
GA
Ganesh Kumar Vanaparti
I really love chalupas and cheesy fiesta potatoes... I feel though this is fast food - by adding extra greens - and beans get us more proteins I would love to go again and again... :)
YU
Yusen Lin
They dont ever do the promotions on TV. To me thats false advertising. And their value menu is not $1/ item. And the portion is tiny. Id much rather drive to the one on 148th.
WE
WeiHung Lee
Quesadilla and Triple Deck and EL DIABLO! Service and Indoor Decor has been upgraded and renovated, no long a sticky smelling Ill tempered store 4 yrs ago! Big Thumbs Up
IN
Ines de la cruz
The best! Supper clean very friendly cooks and cashiers always have a smile on at all times very professional fast service and very satisfying. Great management..
KR
Kristy Murker
By far, my favorite Taco Bell! Outstanding customer service and my order is always correct and hot. I go often enough that they now know me by name lol
JA
Jasmin Martinez
Order arrived quickly, no line, clean interior, and friendly service! I was impressed by the fancy-ish Doubledilla box served with warm chips!
A
A Private User
TB is my emergency backup plan when I am hungry on the fly. great food for a fast food restaurant and they get it out the window fast.
TA
Taffy Wicked
Made fun of me when they got the name wrong on my order. Then laughed in my face while they apologized. Why would I give you my money?
GU
Guido Sarducci
They told me that "due to a high volume", I was limited to 4 items. Didnt get to order a drink and the 4 items I received were cold.
CH
Chris Thompson
Eric on cashier is pretty great at making everyone love tyre experience, plus theyre fast. One of the best taco bells Ive been to
MI
miki toh
Car windows vandalism at 3pm, people peeing on parking lot corner... Called police to report crimes, no ones/officers showed up
JO
Joe Meek
Its a Taco Bell, so the food is pretty predictable, but I will say that the staff here is always super quick and friendly
GI
gibbage1
Its Taco Bell. Not a lot to write about. Service was really bad in the past, but they seemed to have turned a corner.
LA
Latonia Eddington
Had to wait a while because the drive threw starting getting busy, but the guy was super nice and so was the cook too