Boston Market
| Address: | 13815 Smoketown Rd, Woodbridge, VA 22192, USA |
| Phone: | +1 703-878-7200 |
| Site: | bostonmarket.com |
| Rating: | 3.7 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 100
Reviews 38
CA
Carmelo Monte
I Ordered online to save time. When I arrived, there werent many people there but the staff was EXTREMELY slow. I waited at the pickup counter and no one acknowledged me for 10 minutes even after waving at any staff that looked my way. I was finally told to go to the cashier, but she kept leaving for some unknown task. I finally threw my hands up in disgust and left without my food. I went to Sams Club and purchased a much larger and cheaper rotisserie chicken minus the sides for $4.99, and was in and out in 5 minutes. Word of advice to Boston Market. At one time you were the only guy in town, but now rotisserie chicken is available everywhere. Your services are slow and lackadaisical. No one even answers the phone at your store. You are showing the signs of a once mighty hardware store in this area called Hechingers who fell by the wayside of Home Depot and Lowes because of lack of help and bad service. You now will suffer the same fate. I will not be dining at your restaurants ever again.
A
A Private User
Ive eaten here many times before (8-10 times in the past year) and have never had a negative thought/comment about the food at this location until tonight (6 Jan 11). I ordered the family meal for 4 (rotisserie chicken, roasted red potatoes, creamy spinach, corn, Mac-n-cheese and muffins). The food was horrible. The Mac-n-cheese was salty and the pasta was under cooked, the potatoes were under cooked and the cornbread muffins were gritty. Apparently, this place is under new management/has a new crew - BLUF, the cooks need additional training. If I hadnt spent 1.5 hours in traffic and I didnt live so far, I would return the food, request a full refund and vow never to return to this place again. Signed, Dissatisfied Customer
BL
Black Widow
Went to drive thru and not happy with the service Jason gave. Could not give me a list of drinks when asked what they had. Just said coke products ok does that mean I know what coke products are. Was it to much to just give me the list of drinks. Come to find out coke products is not the only drinks they have. Did not give me utensils or straws for my food or drinks. Had to go inside to get it. No apology for the mistake when I went inside to get the utensils and straws when informed of theremistake. the food is good not the service or the people working in the evening shift.
AN
Anthony Zollino
Lets eat chicken noodle soup! Oh theres no chicken noodle soup anymore... At 6:30pm... Seriously?! And the waitress is like she doesnt even care... So lets have chicken, pasta and spinach... The size of the piece of chicken is ridiculously small and obviously not fresh at all. At some point you stop eating your pasta and your spinach when you are scared to be sick. Yes bubble of soap is not what you expect to find in your pasta... I understand why we were there only customers in the food court.
JE
Jen Tibbs
Im really starting to wonder if theyre selling pigeon. How is it that costco and bjs sell pterodactyls for $5 and Boston market sells something pigeon size and I dont mean the NY pigeons I mean anorexic dont feed the birds pigeons. The gravy isnt gravy is brown juice. The mac n cheese soup is ok. When youre forced to have it dont go hungry or youll spend a leg, thigh and both breast.
AL
Alexis Nketiah
We were in line at the drive thru for more than 40 minutes. Got to the ordering machine and it appeared to be broken, there was a caution tape around it and no voice heard from the staff so we assumed it was broken. Then we get to the window and the guy was politely rude and appeared to be in a rush and his body language was basically insulting. So done with this place...
TK
Tktradesmen
Unbelievable I stopped here a few months past and they where out of chicken. So I decided to give them another chance. What do know? Same store same people and they are out of chicken again. My only question is why isnt someone out of a job. If you in the business of serving chicken and you run out of that product you deserve to go out of business.
NA
Nancy Taylor
Repeated bad service: they argue about what side you can have with your meal and repeatedly weve have had to throw food away that was dried out. Then they never want to fully remedy the situation. This is without a doubt the worst Boston market Ive ever been to despite repeated changes in management .
KE
Kelly Brenner
We ordered a thanksgiving meal and we opened it up and half our order was missing. We attempted calling the store and they put us on hold and never got back. Had to call 6 times to get anyone to pick up. Awful service
A
A Private User
They were out of two things we asked for. The guy barely spoke and was severely severely lacking in customer service skills. We sat down at two different tables and they were both disgusting and covered in macaroni.
TO
Tony Defibaugh
Solid chain fast meals. The food is good and consistent. This store is always busy when we have visited so service can take some time due to the numbers of patrons.
MO
Model Behavior: One Year Later
Boston Market is great. They have wonderful food and for the most part the costumer service is good. I love to get meatloaf, mashed potatoes, and mixed vegetables.
JA
Jason Stenner
Food not hot, new chicken strips had some kind of foreign object in them, and drinks were either not working or just done badly. Its fast food only bad.
A
A Private User
Typical Boston Market food with terrible service. No one speaks English, which is nothing new in this area, but they are extremely s-l-o-w in serving.
AD
Adrienne Rigby
Great location on major intersection with parking. Handicap accessible, good and quick service. Friendly staff, clean restrooms.
AL
Ali B
I love having a drive through option that isnt McDonalds or Burger King. The drive through is fast, efficient, and very friendly.
DA
Danny Jett
One of the best places to eat healthy rotisserie chicken. Love the food and srvice and the very clean environment.
VI
Victor Ryan
The chicken is not that great, its very overpriced. The saving grace for the restaurant are he side dishes.
A
A Private User
Overpriced gristle = meatloaf. Food was otherwise acceptable but below par for this national chain.
JA
James Graham
Good cooking tabs reasonable price. They even serve it to you on plates. Fast food done tight.
TO
Tom Tran
Every year I try eating here and every year I come away disappointed at the taste of the food.
JA
Jadyn Williams
Love how the turkey is never dry. I usually dont like sweet potatoes, but theirs is the best.
JO
Jonathan Logan
Exactly what I would expect from Boston Market. The store was busy and employees hustling.
19
19.Legacy
Food was great! Today was my first time ever being there and Farjah took care of me
CA
Carlos Juarez
Just left the restaurant and had a very pleasant experience food and good service
YA
Yalonda Posey
Moist chicken, it was such a good change from Popeyes and KFC. Loved it!
AN
Angie Hall
I love there food and the service is always pleasant and professional
FR
Frederick Gross
Much better than a soyburger and fries and actually almost the price !
BR
Brehon Gregg
My little girl loves the meatloaf with mashed potatoes.
JU
Judy Cary / Berkshire Hathaway PenFed Realty
I love chicken and 2 for 1 price special on Saturday.
DE
Denise Golinowski
Delicious, fresh food. Clean and pleasant interior.
BR
Brandon Copeland
whenever im near one of these places, must stop.
DE
Debbie Marciel
Food delicious, but the drive thru very slow
NI
Nick Greene
First time at Boston market, food was great
JO
John Sumrell
Good food, great quality but a bit pricy
AL
Alex Leon
Friendly crew and clean environment.
SE
SEB Baylis
Quick service for dinner options.
LE
Leon Leon
Friendly service and fresh food
