Address: | 1551 S Pleasant Valley Rd, Winchester, VA 22601, USA |
Phone: | +1 540-431-5785 |
Site: | royrogersrestaurants.com |
Rating: | 4.3 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–11PM 6AM–11PM 7AM–10PM |
ST
Steve Rogers
This place could use some improvement. I remember Roy Rogers being a place I could take my family and occasionally I would take my lunch break here. I would not take my family anywhere near this particular establishment. Im almost set on never going back to this place again. Its not because of the food or because of the service but it just seems so un-american. As I arrived on my last visit, I was greeted by a very friendly cashier. She was able to assist my with my questions and I was ready to order. However I noticed a lot of the other staff seemed to be seated or talking on their phones. After my order was taken, I waited. I watched as the cashier then took over the duty of retrieving my meal by herself. This was very off-putting. I was confused why this worker had to work so hard without assistance from her co-workers? The other workers looked confused and it looked like a tall man and a very hefty woman were ignoring everything as they giggled to each other in some backroom. The food was good and the service that lone worker was great. But that management was appalling. Almost like a sweat shop! They barely make anymore than their workers yet they seem to have a superiority complex. Ive seen other Roy Rogers run very smoothly with everyone helping as equals. Everyone has a value and no one should offload their own work on to another because of rank or position. Im sure this particular place has a revolving door for employees. I wouldnt want to work there and if youre American I wouldnt suggest being here over a truck stop bathroom. I will not eat here or suggest it to anyone I know. I will go to Front Royal or elsewhere before going here again. That is unless this place gets better management. Then I will reconsider. My hats off to you lone cashier. Good luck and God Bless America!
CH
Charlotte M. Ellett
Stopping at Roy Rogers on the road through Virginia and the Northeast is one of my favorite things about the trip. I always plan to stop there for the best fried chicken that Ive had anywhere. Their biscuits, sandwiches, and shakes are also good, and its the only place where Ive found Fanta Birch Beer. It would be great to see this chain expand into more markets.
SA
Sarah Anders
Ordered 2 pc dark chicken both leg and thigh were dry. Way over cooked. The biscuit was hard as well. Im wondering if it just sat to long. Its was order number 3089 at 357pm. Mashed potatos were great thank God because the point of coming there was to eat something.
DE
Demetrius Phipps
Good customer service/ had a problem with my order and the manager on duty Politely fixed it the right away after overhearing my family at the table.She just came over before we could ask for help.
EL
Elizabeth Ramitez
Me encanta ir a comer allí o para llevar, es excelente, se los recomiendo!!!!
JU
julie Mauck
Went to the drive thru at 9:22 p.m ordered 2 chicken breast, they were out and were not making more, they didnt close until 10:00
KE
Kevin Hatfield
What was with the roast beef? I am not a fan of this place but I bet that locals probably enjoy it
SU
susie delgado
This is the cleanest and most pleasant place. Food is always hot and fresh. They aim to please
RA
RANDY LEE
I like Roys but it seems like it is priced higher than usual like at an airport or hotel.
CO
Connie Khan
I wish the coffee service was better, the food is good, people are friendly and cordial
KE
Ken Owen
Not bad for my 1st Roy experience. Will explore the menu offerings more in the future.
KA
Katie Faulk
We are always happy with this Roy Rogers. The staff is so nice and the food is good.
AU
Austin H
The bacon is nice and crispy but the rest of the burger and fries were underwhelming
JU
Julie Martin
Cant believe they are still around, it was nice reminiscing
CH
Chris Nicholson
Love their bugers and roast beef. Always clean and polite.
PA
patricia moore
Great service, great food, clean, worth the money
KA
Karen Elliott
Delicious food, clean store and friendly staff
MA
Maryann Austin
Love it! Food is great! Service is friendly!
LY
Lynn Brandewie
Manager Noel is the best, just like the food
JA
Jackie Mathias
Always a good place to have a quick meal.
MO
Mowfo LLC
Great food , super clean , nice fixins bar
BA
Barbara Brennan
Food is good and service is always great
ME
Melissa Baume
Clean, decent service, good burgers
GR
Gregory McBride
Some of the best burgers in town
KE
Kelley Johnston
Good food and friendly staff.
TO
Tom Stark
Best roast beef sandwiches.
JO
John Perfect
Good food, good service.
CR
Crystal Payne
Good food, great service
JO
joanne Rennolds
ROY ROGERS is the best!
JO
John Hendricks
It is ok for fast food
LI
Linda Heskett
Great food and prices
JA
Jay Slonaker
Love the roast beef
JO
Joyce Kerns
Was always great
KA
Kaitlynne Dennis
Great burgers!!
JA
Jackie Richards
Love Roys,
ST
Stephen Anderson
Food Good
LO
lori ford
Good food
LI
Little Wolf
Ok food
DA
David Campos
Not bad