Address: | 5215 Plaza Dr, Hopewell, VA 23860, USA |
Phone: | +1 804-452-1798 |
Site: | easternrestaurantva.com |
Rating: | 3.2 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Cya Vsqz
First time ordering from them tonight and the food looked and tasted old. There were no Chinese cookies, forks or napkins with the order that was delivered. They do however have a nice online ordering service which lets you see the prices before ordering and you total including the different fees. Once ordered it shows your delivery time which is almost an hour but they delivered 15 minutes before the estimated time.
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Amanda L
The food is most of the time good, but sometimes not so great. The customer service is not well at all. Poor manors. The woman whom takes orders over the phone is rude and always sounds like she hates life. No matter how polite I am, she is miserable to speak with and always hangs up when I say "Thank you, have a good night.
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A Private User
We stayed at the hotel next to this place for awhile and ate there a bunch. Decent chinese food with a "clean taste" - not drowning in sauce, so you can actually taste the food itself. Nice people and the combos come in reusable containers, which is a nice perk.
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Shannell Pride
The food is mediocre and the lady that answers the phone is VERY RUDE!!! I called to order but I had to cancel it she tells me " u cant order for delivery anymore " "idc what your address is!!! "and yelled it at me they will NEVER get my service again!!!
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Kristin Prince
They only gave two packs of hot sauce , what am I gonna do with 2 packs of hot sauce ? Then the guy took 3 years to get to my home . As soon as I opened the bag I heard purring then next you know theres a uncooked cat in my bag .
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Asia Jackson
Its always a hit or miss with this place. The girl that takes our order always seems so miserable. If you hate your job so much work in the back where you dont have to serve customers. I would not recommend them at all.
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brandon mccray
Was told a driver was goin to be their at 4 pm ...called at 411 pm no driver and was told at 5 pm their was a driver goin to be their we will see call someone other then these ppl
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Ashley
Good food! Definitely more of a takeout/delivery place. Has a neat website to place orders on. Delivery fee is less than $2. Wouldnt eat there, so its worth it.
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Hips Schuchart
The food I received was mediocre. The beef felt fatty & stringy. My favorite part of my Beef & Broccoli order was the white rice. Typical Chinese food.
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Ashley Shands
The lady was very rude when I called in for delivery. She didnt tell me how long it would take or said good bye, she just hung the phone up.....
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Kellye Nails
Actually very yummy. I was surprised. I ordered the Singapore Rice Noodles and it was very flavorful. All the dishes in my order was decent.
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A Private User
The cost value measured against the food taste and service was totally a Go from a Soldier. A great Thanksgiving meal, lolol.
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Corey Parks
Not a long wait. Fair price. Generala toas was different then what I am used to getting. Good just not as spicy.
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Sarah Pittenger
The food is good but every time I have called to order they are so damn rude on the phone for absolutely no reason.
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A Private User
Awesome customer service. Service is always fast and food is always fresh and made to order!
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Ebony M
OMG the general tsos chicken and rice is MAGICAL! Yum Yum Yum The Best $8 I Ever Spent
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Juliet Holmes
I would recommend this restaurant to anyone they are great. Their wings are the best.
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Armond Bonseigneur
Yes the general tso is great especially with the shrimp fried rice
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Kia Studivant
Rude, and food "rice" was hard as hell. Will never go back again.
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A Private User
Their food had a nice aroma but they sold me stale chicken
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Spar7an0ni
Good food, good prices, fast service, friendly employees
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Steve Waddell
Extremely nasty employees, do not order from them.
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Steve P
One of the best Chinese restaurants in the area
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Santino Galati
Lady who answered the phone was extremely rude
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Chris Jones
Rude people nasty food terrible delivery
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A Private User
Food was very good! Worth the visit.
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A Private User
Good food. Language difficultys
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kevin akli
Good food but its not a buffet
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Warren Robinson
Im back agian,families choice
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John Sun
So good nice service