DQ Grill & Chill Restaurant
| Address: | 117 N Washington Hwy, Ashland, VA 23005, USA |
| Phone: | +1 804-798-6066 |
| Site: | dairyqueen.com |
| Rating: | 3.1 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9:30PM 11AM–9:30PM 11AM–9PM |
Location
Photos 14
Reviews 24
CH
charlene Neylon
I just spent 12 minutes waiting to give my order at the drive thru. No one spoke to us and when we drover to the window, neither of the two employees waited on us. They didnt even acknowledge our presence despite a toot of our horn. We left and will not be back. Customer NO SERVICE at work here! This is a no star review.
JO
Jon Duncan
OMG. Best DQ ever. Fresh burgers and fries, and the banana split was huge. Actually worth the cost. And worth the slightly longer drive off I-95. A little tough to find, hidden behind the Starbucks and the bank, but worth every bit of effort. Delicious food, and more importantly, great customer service. Go and eat here!
TA
Taylor Hicks
Food was okay, they got some of our order wrong though, slow service, messy dining room, sticky floors, all salt and pepper shakers were either empty or not at a table at all, and the employee who took our order and made our blizzards had some type of wound on the back of their hand that was not covered.
BE
Becky Witmer
We stopped here today, 7-28-16 while traveling. I think the other reviews are a bit harsh. It wasnt dirty. They did miss something on our order but when we went back to tell them, they went over and above what they needed to do to make it right.
KR
Krugis
Cant help but love this place, though I wouldnt expect good meals here. The ice cream is an absolute treat as always, with enough options to satisfy most! Cant say Im a fan of the grill, though. Service is fine, and theres rarely huge lines !
AN
anthony Thrash
This is one of my wife and I favorite fast food restaurant to have lunch and the service is so amazing my children love eating here, and their picky. The salads are amazing and satisfying.
RY
ryann grasso
They say they are open till ten but I drove by at 9:22 and they are closed. Kinda bummed out. They probably should change their hours so people actually know when they are open or not.
DE
Deborah Porterfield
Place is absolutely nasty. Food, 3 meals, were wrong. Fixed after three tries. Toast was forgotten then finally came but had no butter. This place is for the desperate only!!
TE
Tearia Letinski
Very dirty and not kept together. Was out of everything asked for. Ordered things and then was given substitute items in exchange. Very disappointed.
ME
Melissa Smith
The people working were rude as hell. Who ever owns this franchise needs to get off there ass and find new employees. I will never go here again.
JA
Jake Adwell
The staff was very rude and could not speak English my wife got so frustrated we just left it was horrible thats not how you run a business
KI
kiara thrash
Best service!!!! The food is very satisfying and the employees are very welcoming, its well maintained. A family place to go and eat.
GO
Gordon Calhoun
Food and service was fine (though one staff did not know about service dog laws), but staff got into a loud verbal altercation.
AM
Amir Ali
Amazing Place!!! Their food is always fresh and ice cream is very yummy! Great place to hangout! I recommend this place!
RU
Ruby Spencer
Young guy behind the counter was awesome. Went above and beyond to help and interacted with my 3 little ones!
DE
Derek Jackson
Terrible service. Make you wait forever. Third time I went wait time over 20 min. Never eating there again.
KL
Klynn Mastrup
Excellent customer service, store was very clean and I got my food in timely manner.
MI
Michele Miller
Slow as malasis...food still good but they could really use a kick in the caboose.
ME
Mercy Jackson
Its a nice place to go and the ice cream is good and the employees are friendly
CL
clarissia thrash
LOVE the service and workers. The food is great and fulfilling and very clean.
JO
John Doe
Very nice customer service from all employees I go here almost every night
TI
Tina Wandell
love this place, very clean and the employes are amazing.
TH
Thomasine Williams
Good friendly service and good food.
DA
David Schips
Takes forever to get your food
