Address: | 45609 Falke Plaza, Dulles, VA 20166, USA |
Phone: | +1 703-787-7764 |
Site: | bk.com |
Rating: | 2.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 7AM–12AM |
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Sarah Sharpe
Just avoid this place all together unless you like disappointment, cold food, wasting time, and frustration. A few weeks ago after a very long night I went through the drive thru for something fast. Ordered my husbands combo, my combo, and 2 pies. The attendant (caucasian kid speaking English) read back the order and I said no, I wanted the actual beef a1 bacon burger not the chicken tender crisp. He said okay and I said yes the burger NOT the chicken. I pay and look at the receipt...still says tendercrisp...I ask again if Im getting the beef A1 not the chicken and the kid says yes. I get my order and pull into a parking space, open the wrapper of my burger. ..of course its chicken. Pull back into the lot, go inside and say its wrong, the manager yells to the back for the beef burger and the kid from the window apologized to which I said "thats fine and all but thats why I asked over and over to make sure it wasnt the chicken". The manager hands me a new burger and says keep the wrong one. I get home (I should have checked before leaving again but I assumed after one mess up Id be okay. ...nope) and I have a cheese burger with ketchup on it. Not my A1 bacon cheese burger, I mean seriously not even close. After an open to close shift at work, I just threw it on the table, didnt even have an appetite anymore. They also messed up my husbands order as well totally wrong item but since I wasnt familiar with it I didnt catch it. I called and said I wasnt going back up there tonight but I wanted my money back. I went up the next day and I only got back the money for my burger not the whole order which is whatever I didnt want to deal with it anymore. Never again. How can an establishment be so lazy and completely unsatisfactory to the point of just putting whatever in a bag and hoping its close to what is ordered.
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deon Jackson
Was greeted with a very personable experience. The lady at the front took the initiative to give suggestions and her personal favorites to entice me to try something, "daring and new." The restroom exceeded my expectations. Clean, fresh, and all appliances in working order made this restroom as cozy as the rest of the location. Food, well its BK. Im a fan of the BK franchise. This location complied with the BK standards. Hot fries. Tempered burger. Coke machine with all flavor selections active.
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Danielle Tolford
Your typical fast-food joint. Their fries are generally fresh, short to no lines. Service can be hit or miss. I have had some really good experiences here; but I have also had some pretty bad experiences too. I.E. ordering a simple chicken sandwich meal, paying for the chicken sandwich meal (no special ordering) and receiving a beef patty sandwich instead. Aside from occasionally getting the COMPLETELY WRONG ORDER, its pretty tasty and staff tends to be more amiable than others.
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Veronica P
It took them 4 tries and 40 minutes to try and get my order right. Even then my salad was wrong. This has happened on multiple occasions. And the manager was rude, he said he couldnt help me because he had other customers. Youre better off somewhere else!
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John Doe
Its good if you like Burger King, which I do. I kind of wish the size of food they gave were bigger but they are probably the size I got them for saving money and they can say its to try to stop people from eating fast food.
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John Percy
There was an issue with their system in ordering a burger with extra ketchup. Took about 10-15 minutes to fix the issue. Staff is kind of friendly yet not. Other than that good service all around.
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T N
This place has not let me down once. I have eaten cold, leftover food in other locations and McDonald but never this one, this place is clean and tidy, however, the service let me down sometimes.
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Yusuf Skinner
They dont make the hamburgers and cheeseburgers the the right way. I seems to me have not been reading the step by step instuction in how to properly make burgets the Burger King way.
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A Private User
This BK is supposed to open at 6 AM. I have a little over a year working close to this rest and I have never seen it happening. Owner, please address this issue.
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David Rosania
Not sure why there seems to a change in the quality of the croissant, but the hash browns are still top notch. The guy at the drive thru was friendly.
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Victoria Jones
I only like the dry French toast sticks, ask for them fresh or they will be hard to bite and chew but they are my fav as well as the oreo shake
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Enelida Carmenatty
I order a whooper and it was so grease I t looks like the meat felt in to a tub of grease and then place between the buns . It was disgusting
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Tim Wu
Its burger king. Food was hot and fresh for me. Really friendly worker when I went in for lunch. Fast service. Not much to complain about.
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A. B.
Low budget place, they only give you barbecue sauce if you order nuggests. Even if you have a 20 dollar order with multiple meals.
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Joseph Contreras
Place was fine friendly people I was desperate I was stuck at the airport with nothing edible to eat honestly saved my life
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Jesse Gray
Its not bad. Its burger king. This particular one is just the same as others. One day its the best. One day its crappy.
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Patrick Lacey
Pass this place. The dining room is filthy. They charge more than actual price, I think they have a scam going on.
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Estevan Segura
Sodas were watery, slow service, curt counter staff, some of the food was cold others scolding. Not very good
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Cher Welke
Prompt, polite, and perfect! The best BK in the area for sure!
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Matthew Ballantyne
They are understaffed and never can keep up with orders.
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K.G.
I havent been to BK in a while. Still underwhelming.
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Matthew Peters
Very clean. Extreamly quick during the lunch rush.
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Parisa Dini
My son love here but I dont, but its reasonable
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Remy Cavalerie
No one here can speak english except the manager
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Jon K
Whopper and chili cheese dog is the way to go.
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Ysabella Naghibzadeh
Good, customer services good, food also good
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Erwin Rosas
Great food, with quick order time.
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Jermaine Jackson
Stale buns and cold food. Avoid
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Brady Imler
Food is usually cold and soggy.
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Maritza Ventura
Customer service was terrible!
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Mike Garrett
Constantly closes early.
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tomas lopez
My food wasnt complete
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Misty Spitler
Cashier is amazing!
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Kirk M. Houze ll
Its on mw2
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obdc obdc
Good place
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Brian Chapman
Decent.
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Michael Cummins
Ok