Wings Over Burlington
| Address: | 150 Dorset St, South Burlington, VT 05403, USA |
| Phone: | +1 802-863-9464 |
| Site: | wingsover.com |
| Rating: | 3.1 |
| Working: | 5PM–1AM 5PM–1AM 5PM–1AM 5PM–1AM 5PM–1AM 5PM–3AM 4PM–1AM |
Location
Photos 32
Reviews 8
BI
Biggs
I felt obligated to write a review. The experience ive had with this place is just pathetic ( with the exception of some). I have ordered from this place over 20 times. About 12 of those times my orders showed up and they would forget my drinks every single time but instead of bringing them to me they would just give me credit. So, currently i have about $15 in credit just for drinks not being delivered. The last time i ordered they brought everything and I thought to myself "Oh great they are finally learning" until I noticed i was missing waffle fries, ingredients on a sandwich, chicken was broiled not fried and the thing they "specialize" in? the wings? Yeah those showed up, but they clearly were frozen and cooked to fast. They were rubbery, soggy and to top it off for some reason they had charred grill marks all over them. I have friends that use to work there and ive been told a majority of the staff get high while working and its not sanitary there, at first I didnt believe them until I got my last order. You have to be high out of your mind to send someone their order in the state mine was in. And when I called they said it would be more convenient for THEM to just refund or credit me instead of fixing the order. They need to hire some competent individuals. And dont get me started on the business hours, 5pm? Really?. They lost a customer.
DE
Desiree Mora
I have always enjoyed Wings Over Burlington. My friend has never tried WOB so we ordered for delivery. She got the Full Boneless Caesar Salad. I spent the 40 minutes we waited for our food to arrive talking up the "amazing chicken". The greasy black bag gets to the door and I tip well like I always do. We excitedly sit down and start ripping in to the bag. She pulls out her flimsy black styrofoam box and opens it. We look down at the sad excuse for a salad and stare in silence. Looking back at us is a bunch of iceburg lettuce, the ends wilting and brown. a few strings of cheese and about 6 croutons. $8.99 for what looks like the left over scraps for the night. NO CHICKEN. I immediately call and after waiting for 10 minutes on hold while a manager is tracked down, I am told that they can send me a piece of chicken but it will be about 30 minutes... or I can have a $3.00 coupon applied to my phone number for the next time i call.... Had them send the chicken out.Did not even get an appology. I was asked, "Wow you really want us to send you the chicken?". Took over an hour and we get the smallest, coldest, dried out piece of nasty fried chicken I have ever seen. Thank you for the leftover scraps out of the trash you tossed together. I dont know if there is new management but it seems like a bunch of morons work there now.
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Jane Austin
If your lucky they will deliver all of your order. Then, if your luck hasnt run out you will be called a liar when you inform the manager that all of your order had not arrived. Then get promised there is another order out for you, and you wait..... and wait...... and wait..... until another hour passes and you call the store again. You are then informed the order is out for delivery and you wait..... and wait...... and wait...... until yet another hour passes and you get to speak with whom I can only imagine is some kind of hipster snowflake who tells you the order never existed in the first place. So you request a refund like any decent human being would do and you are then told you must go to the store and give them your card because they have to do it manually. Never got the food, had to go to the store defeating all purpose of delivery and was called a liar while being lied to with no intention of remedying the error. If you like unpredictability and unprofessionalism then this may be just the place for you, just not for me.
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Isaac Olson
I am a wing fanatic and was very disappointed when I tried the Afterburner sauce. It is supposed to be their hottest, but it was mild at best. The wings were okay. Well cooked. Tender. Not dry at all. But not crispy. And the sauce was so lame. I ordered the regular fries and they were flavorless and dry. The service was okay, but considering its not table service and it comes in disposable boxes that Im expected to throw away myself, I find the desperate pleas for tips on all the signage a bit weak. Just typing my order into a computer, calling out my name and handing me a box of food shouldnt justify a tip. Seriously. Maybe the other sauces are good, but Im only interested in heat and any place that claims to specialize in wings should have a hot sauce on the menu that is made with, at a minimum, habaneros.
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Zaiden Zakii
Ive found myself disappointed more often than not recently whenever I order from Wings Over. Their chicken, for a fast food place, used to be delicious. Now its usually bone dry and hard to bite into much less chew and swallow. Half the time whichever flavor I order is barely sauced and I may as well have ordered plain boneless wings. Its one of my favorite chains, so I often forget how bad the food is and order only to be disappointed and still hungry an hour later. Not to mention fifteen dollars poorer for the smallest meal they have. Wish they would offer something smaller than a hanger 1. When whoever runs the kitchen figures out how to cook chicken without over-killing it, Id be smitten over this place again.
PA
Pam Tessier
We used to order frequently from wings over in college and it was always a bit of a wait, but totally worth it. Ordered tonight at 5:48pm, estimated delivery for 6:25, said delivery occurred at 6:33- no food. Called asking what the deal was at 6:45- the driver had apparently brought our food and did not deliver it, so it was back in the kitchen (note: we received no phone call from the driver). Person on the phone said it was coming now. 7:30- still no food. We live about 5 minutes away. Food finally arrived at 7:40. Whatever is happening there now is unacceptable and I am sad to see it is happening to several other people as well. Manager claimed we would get a refund at least.
CA
Cassandra Roberts
Website says they are open until 1 am I call at quarter to 11, guy answers "pick up or delivery. " I place my order and ten minutes later some female employee calls me from her personal phone asking if I was on my way because they are closing. I had someone else picking up the order which they were in route to get. I called the number to the business and not the personal number that called me and he again answers with "pickup or delivery. " I asked why he would be taking orders of they are in such a Yank to close at 5 of 11 pm. He stated he wasnt told they were closing.... I didnt find this place very professional what so ever and I am not likely to order through them again.
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Lone Wolfe
Whoever sets their hours needs to realize how much business they are losing by not opening earlier on weekends. What kind of "wings" place doesnt open until 5pm on Saturdays? There are still NCAA football and NCAA basketball games being played on Saturday. Not to mention they are in a busy plaza directly across from the University Mall. Hello? Christmas shoppers? Holiday business? Money? Is anybody listening? They lost at least three groups of customers in the short time it took me to walk up to the door to read the hours. Two other groups walked up while I was reading and asked "are they open?" Nope. Its 1:30pm on a very busy shopping day and theyre closed. Pathetic.
