Sub Zero Ice Cream & Yogurt
| Address: | 2350 Kiesel Ave, Ogden, UT 84401, USA |
| Phone: | +1 801-334-4280 |
| Site: | subzeroicecream.com |
| Rating: | 3.7 |
| Working: | 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–10PM 11:30AM–11PM 11:30AM–11PM 2–8PM |
Location
Photos 1
Reviews 8
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David Brown
We stopped here on our way to iFly down the road. This was my first time to Sub Zero and will, unfortunately, be my last. It was *almost* a one-star experience. I ordered caramel pecan custard and my wife ordered a pre-designed (are these considered "designed"?) mint-based mixture. As they mixed in the mint we were surprised at how much they were putting in; it was so much that the ice cream turned a weird muddy-green color. We thought maybe the mint just wasnt very strong and they needed extra, but it sure didnt look appetizing at that point. They were pretty quick so I tipped a decent amount. My caramel pecan tasted great although I think it froze some taste buds! (The taste on this kept my rating away from the dreaded one-star mark, although my numb taste buds 4 hours later dont really agree.) Next my wife tasted the mint. Her face! That look! That was not a look of ice-cream-induced joy. Far from it. Ok, I thought it was just her sensitive palette rebelling against the onslaught of flavor, so I figured Id better sample it myself. Please understand, I eat a LOT of mint. Mint gum, Altoids, peppermint, spearmint... I even put pure mint extract in my water. Some of the mint I eat is considered strong by many, but my admiration for the family of Lamiaceae runs deep. I hesitate to ask for fear of proving my own arrogance, but dare I say I am a connoisseur of mint? I figured I would just trade with her and eat the mint ice cream myself. ACK! The mint was so strong it tasted like cramming a full tin of Altoids in my mouth followed by a bathroom soap chaser. Ive never tasted mint so bitter! It was absolutely awful. It was obvious they had put way too much in. I wish I had taken a picture. It was so dark it looked ridiculous. So I took the ice cream back and explained to them that we both tried it and just couldnt eat it. They decided to pour on a bunch more chocolate to try to sweeten it up. It didnt help. At this point we were going to be late for our appointment at iFly so we shared my ice cream and had to throw the rest of the mint away. After iFly we went back to get something my wife could have. We explained what had happened and they remembered us. We ordered and went to pay, and explained again to the cashier. They said they could offer me a discount. I think we got about $1.00 off. That was all they could do to make it better. So I ended up paying $16 + tip for two small ice creams that were decent and edible and one that was probably toxic and had to be thrown away. Not a great experience. Oh, Sub Zero. Sweet Sub Zero. I love ice cream. And how I yearned to love thee with all my heart. But alas, this union of patron and provider was lost forever in one moment. So be it, and fare thee well.
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Nicole L
Awesomely novel idea, but underwhelmingly mediocre product thats WAY overpriced. And pro tip: DO NOT GET "BROWNIES" IN YOUR FROZEN TREAT!! (Read below.) I visited a week or two ago after hearing nothing but rave reviews about this place. I ordered marshmallow and salted caramel for my ice cream base. What I got ended up tasting like plain vanilla with a vaguely corn syrupy hint of artificial marshmallow here and there. The texture of the ice cream was super hard and needed to melt before I could actually dig my spoon into it, but after a few minutes it was quite nice and creamy. This was the only plus about the place, and the reason it gets two stars instead of one. However, I deeply regret choosing to get the "brownies" mixed into it. To call these small, hard, chalky cubes "brownies" is an insult to even the EZ Bake brownies that three year olds make in preschool. They were like some horrible hybrid of frozen Tootsie Rolls and a protein bar and were so unpleasant that I had to pick them out in order for my ice cream to actually taste like a dessert. Thank God I got cookie dough pieces as well--although, with the chunks of fake chocolate chewing gum gone, the end result was a small, $6 cup of what was virtually indistinguishable from a bowl of Kroger Cookie Dough ice cream. Might be a fun place to try once for the novelty, but dont expect to be blown away by the quality.
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Jon Krueger
March 25th 2017 945pm ish, not only was the place busy but the guy working that night left to go dishes half ways through my order while the two young ladies busted thier butts to get all the customers served while he did dishes cause as he stated " dude I dont want to stay here all night so I was doing the damn dishes" then decided to come up front as the list e was out the door for the last 10 minutes, have seen a few people leave cause the slow service being provided...While the girls are working their butts off trying to please the customers the guy is trying to not serve them and get out of here ASAP...Pretty sad!!!! Great for the girls showing the guy how its really done in Business...
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Melinda Duke
Chocolate flakes? Im sorry. Where? Oh you mean chocolate chips! There is actually a huge difference in taste and texture, and if you think it doesnt matter you probably shouldnt be selling "fancy" ice cream. Not to mention, the huge sense of entitlement. Dont touch the glass because it scares the add-ins. REALLY!!! GET YOUR LAZY ASSES AROUND THE COUNTER AND WIPE IT DOWN LIKE EVERY GENERATION BEFORE YOU! Then at the end you are met with a tip jar. Im sorry. This is your job for which your are paid. THATS YOUR TIP. Youre NOT waitressing.
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Erin Delaney
Got 3 hairs in my ice cream. After the first one was removed, I kept eating. Im a hairstylist, so I was okay, grossed out, but okay. After the second and third 5 inch long hairs, I was done. I watched the female employee after I noticed my hairy icecream, and she was running her hands through her hair while making other peoples ice cream. The male employee asked if he could make me something else. At that point I was just too grossed out. I really just wanted a refund. Expensive hairy ice cream.
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Cassandra Lange
Wow!! Waited 25 minutes just to have my order taken b/c one of the employees decided that during the rush at 6pm, going on a costa vida run was more important. There were several people who walked out while I was waiting. My kids are the only reason I stayed b/c they were so excited to watch their ice cream get frozen. My little girl and son got ice cream and my husband got a smoothie....or cold medicine over ice. Thats what it tasted like. Disgusting. Never again will we come here.
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Ben Mosey
Yummy ice cream. Because of the freezing process (which is a novelty worth seeing), sometimes the ice cream can be a little clumpy. However, it still tastes great. Having the choice in your base and the level of sugar is pretty awesome, too. Definitely worth checking into if you enjoy a sweet treat but feel guilty about too much sugar. In my visit, I really enjoyed the blueberry ice cream with graham cracker bits and a waffle bowl. Delicious!
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Jack Hampton
Im an icecream junky, so I can be picky when it comes to icecream parlors; however subzero is without a doubt on a level of its own with such a unique style of making the icecream and how good it actually turns out! There is no end to the way you can customize your icecream and it can be suited to all kinds of health needs in that customization! Cant have milk? No problem, change the "base" ingredient!
