Address: | 206 12th St D, Ogden, UT 84404, USA |
Phone: | +1 801-393-0515 |
Site: | pandaexpress.com |
Rating: | 3.5 |
Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10PM 10:30AM–10PM 11:30AM–8:30PM |
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John H.
I am a frequent customer here, but lately things have gone downhill. I dont know whats going on but lately this Panda Express has been low on supplies multiples times. Ive came in and asked for a two entree and one side TO GO and then was told that they had RUN OUT of the styrofoam plates and it had to be put into a bowl? The two entree and a side is one of the main deals that you supply, how do you run out of the MAIN thing you put your food in?!? You would think that who ever is in charge would think about having some in stock. Also, another time when I stopped by for my lunch break, I ordered and then payed for my food, I went to get some utensils and saw that there was none? I asked an employee for some more and was told that they had RUN OUT! I then ask for chopsticks instead... guess what, NO CHOPSTICKS. How does this happen? How do you run out of UTENSILS? As a FOOD restaurant how do you run out of these? How do you expect customers to eat without utensils? I am sure I am not the only one unsatisfied and frustrated by this. It has come to my attention that there has been a change in managers and I assume that this lack of supplies is from this new manager. I am not sure what it takes to become a manager but one would think that in a food environment, the customers interests would be acknowledged and met, and the manager would supply the store with containers to eat from and utensils to eat with. This has never happened before in the multiple times I come here. Overall, I am not satisfied in the new way this place is being ran and will be taking my business else where.
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Sean Sargent
Food quality was the same as any other Panda Express. My complaint was the line management. There was a customer with a particularly large order that held up all the other customers and my wife and I waited for about 15-20 minutes behind a crowd all because of one customer. Despite the guys large order, they should have been better about working other customers orders around the large one. I would have been ok if the wait to was up to 5 minutes, but we almost walked out unserved.
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Nick Hess
I dont know why has happened to this place it used to be so good but the last few times I have been there the food has sucked we had orange chicken that tastes as if it had no orange flavor tonight we tried it again and got the honey sesame chicken and sweet fire chicken the honey sesame chicken tasted nothing like it is supposed to and the chicken itself tasted old and freezer burnt and the sweet fire chicken was extremely mushy until they address these issues I will not return
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Tim Rhoads
That was hands down the worst crap Ive ever ate. The rice tasted "literally" like dog food. The new "General Tsos" chicken tasted like spicey pork chops. Has this chain ever tasted general Tsos? This WAS NOT it! Awful experience. I want my money back and I want to shovel this cat food down the cooks face and see if he likes it. I cant give negative stars or I would. Avoid this place like the plague!
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Lynn Kile
The service was bad and we felt like we were a burden. No welcoming signals at all. The food was good except the rice tasted burnt. We informed them and we got more burnt rice. Not a good dining experience at all. We ate at Chipotles last night and were treated very well there. So what gives???
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Miss Informed
Its snowing outside, there are like 5 cars waiting to go in and they wont open the doors. If it says you open at 1030 then the doors need to be open and food needs to be ready. Thats how food establishments work... We left and went elsewhere at 1035.
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mary laws
I swear this location is nitorious for closing down everything 2 hours early.. Everytime i come here it will be around 7 and they are out of everything and refuse to make more.. What the heck do they do for the next 2 hours?! Give out rice? Ugh
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Vanessa Anagal
Very bad service & the rice was hard, tasted like minute rice sitting out for a while. The noodles were under cooked and still dry, by far the worse Panda Express I had ever had. I rather have a cup n noodle than this. Do not eat here.
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Robert Bolar
This place is clean its authentic and the people are friendly. The parking is a little bit inadequate right in front of the building but theres plenty of parking to the north of the building in the old grocery store parking lot.
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Trevor Larkin
The food is amazing! But the service here is terrible. Every time I come here I wait 15 minutes just to be welcomed and get my order taken. They never have anything you want ready either. Be ready to be here for 20 minutes
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A Private User
La comida esta un poco seca esta mejor en california y tambien no deben traer aretes los trabajadores
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Rachel Cunningham
Not much to say about it. The food was good, the kitchen staff should realize that they are on guest view and make an effort to have fun. Not that they are grumpy or anything, it would just improve the experience.
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A Private User
Creo que el servicio es exelente y la comida exquisita sobre todo por las mañanas
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Shasta Huntington
I love this location, Ive yet to have a bad experience there. The food is tasty and the staff is friendly (Norma in particular is there everytime I go in and is always nice).
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Joshua Snow
Slow line at 6pm. Rice overdone. No sweet and sour. Super sticky tables. Basically this Panda sucks. Go to the Chinese place across the street for better everything.
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A Private User
Noodles where under cooked the rice was burned the broccoli beef was over cooked no condiments and fortune cookies stale the lemon chicken was hard as a rock
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Michael McAuley
Been there only a few times so far. Food and service have been great. Had a couple minor problems with the check once or twice, but they always fix it.
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Autumn Womack
I saw a review saying they dont have soy sauce packets... Um yes they do... And if you couldnt find the restaurant you must not have been looking
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Jordan Mobley
I wont be going to panda express anymore. Who owns a Chinese restaurant and doesnt serve soy sauce packet??? Thats just dissapointing.
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Bumble Troll
Food is fine, they close way early though. It says 9:30pm during weekdays, but if you show up after 9:15, they turn you away.
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Kevin Andres
I dont think this place is there anymore. Couldnt find it. No signs indicating where its at.
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Death By Unicorn
Panda is always sooooooo good. (The occasional time its not, we just eat it anyway...
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Abri Saucedo
It is ok. The food is great. Ok costumer serves though. I would recommend this to 5+
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Bruce Hansen
The noodles are yummy. And they have really fast service, even when they are busy.
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Gary Toland
The Togo boxes are smaller and they still charge the same.
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A Private User
Always greets promptly and is welcomed to a sample!
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Gabrielle Norris
Very clean. My food is always fresh and yummy.
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A Private User
Very good food with very healthy portions!
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Sonny Lawr
Always good and its still their
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Michelle Hill
Food is high priced but good
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Chris Jacobson
Decent food. Polite staff
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Amal Bhavnani
Panda is always good
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Evan Smith
Shut down early :(
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Gudy King
Too slow service!
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Mobile Radikal
Yum rice