Address: | 529 S 200 W, Bountiful, UT 84010, USA |
Phone: | +1 801-298-8844 |
Site: | pizzahut.com |
Rating: | 3 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10:30AM–10:30PM |
CO
Contessa Sumbot
Ordered a pizza at 11 am. Website said there is a 30 min delivery wait time. Website said the order would be here at 12:06....checked the order at 12:10 and it was just barely being made. Called the store, the not so nice employee said well there is a 3 hour wait time. Three hours????!!! Get the pizza and its OBVIOUSLY been sitting under a warmer. The driver got here and said there was only one damn driver. Spent $40 on Crappy cold pizza. Never ordering from this store again and you can bet I will tell everyone I know not to as well.
CE
Cesar Espinoza
Horrible wait times. This Pizza Hut doesnt know customer service. To add, they took almost double the wait time, for a half assed pizza, they honestly dont seem to care. Manager on duty was the worst, telling me she doesnt have time for complaints. I understand a rush and how busy it can get, but I dont see that being an issue at 11:32pm. Said it would be out in 15mins and it wasnt. I can see why this store has low ratings. I would put 0 stars if that was an option. Dont promise something you cant maintain. DONT ORDER HERE.
PA
Patricia Gunther
I prefer my pizza to be well done or some call it extra crispy either way thats how I like my pizza cooked and that how I always order my pizza yet I get it and its all but just barely cooked still even a little doughy and I pick a piece up and its sopping in grease so soggy it just flips right down towards the plate! What a disgusting dissapointment! If you are not looking to waste your money and not looking to still be starving after ordering and paying for your food I recommend going else where.
DA
David Richardson
Be warned, if you call pizza hut to place an order. There is a chance it could go to a call center in India, they take your order instead. I did this, and my order never got to the pizza hut... kinda sucked. Had to wait another 20 minutes while our pizza cooked because they didnt order at the right place. The pizza lady there said it happens all the time. The service was really good though, they cooked our pizza right away.
CH
Chris Atkinson
Waited nearly 10 mins to be greeted. Not because it was busy. On the contrary, it was very slow. I called out for assistance three different times with no answer. The two employees that were on the clock were outside smoking or something. They finally walked in the store when I called their phone number. Youd think theyd leave at least one person in the store to actually do their job.
JO
jophus Xakc
Weve always done our own pickup, so we havent had to deal with any delivery issues, but the staff is always very friendly, pizza is very easy to order online, its almost always been ready when they say it will, and the pizza is great. I recommend adding various toppings to the barbecue chicken. Its delicious.
BR
brett Smith
Ordered over the phone dealt with the call center. Unfortunately they lost our order. So we had to call the store an hour later and reorder. Pearl the general manager was great to us and took the time to explain the situation and gave us a credit. Great customer service
CA
Carter Budge
The employees were hanging out smoking outside with a 5 year old next to them when I walked in and they gave me an overcooked pizza with an extremely thin crust when all I ordered was a large cheese pizza. Biggest waste of $12. The place wreaked of smoke.
GO
Private User
I wish I could give zero stars. The past 3 times I have ordered from this Pizza Hut, my pizza has been completely wrong. Each time I got some serious attitude from the manager when explaining my wrong order. Will not be going back again.
HE
heather mineer
I ordered my pizza over an hour ago. I was told 30 to 40 minutes.....rediculous. I give it one star for at least answering he phone. The second star is the minute hope it may even get here. Good job, Pizza Hut
DE
Dennis Hartman
They dont honor a lot of the Online coupons at this location. They keep loosing my business to the Dominoes just down the street. The said part is they are located closer than Dominoes is located.
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kim campbell
Ordered a delivery to a hotel room I ordered the pasta driver gets here no players napkins or silverware.. Im at s hotel hello I guess I east with my fingers the people with me can starve
MA
MaryJo Snyder
They cancelled my order by mistake. I had to reorder and they were out of large pizzas and the wait time for delivery was 45-an hour.
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Spenser Holliday
These people always give me the worst customer service when ordering, but i do have to say, the delivery driver is great
AN
Ang Inm
Every time Ive been to this location there is meat scattered on my vegetarian pizza. I will not be going here again
MA
mark midgley
Service was fast and professional. Online ordering is convenient. Pickup times given are accurate. Great pizza!
LY
Lynne Widdison
It took 1 1/4 to be delivered and was barely warm. Very spicy pepperoni. Zaponie much better
LA
Laff H
They suck the only reason I order is because its the only place that delivers to my place
JE
Jeff Anderson
Not a fan of the pizza. Cheese tasted dry and commercial. The crust was similar.
LY
Lynette Meyer
Very courteous and love the pizza will use them again next time I am in town.
TY
Tyler Whipple
Ive always had a good experience. People complain too much!
PH
Philip Reeves
Great for partys and good for hangover food too.
JA
James Smith
Great meal excellent service ill use them again
BO
Bob Gibbs
They forgot our order. The pizza was terrible.
LU
Luke Embley
Pizza was great and the service was fast.
FA
fayellen hatch
Good food and staff is friendly
JO
Jose Pimentel
Very good and excellent service
JA
Jaycee Stocks
Best pizza place here :)
KE
Kezzekiah Busch
Never showed up