Address: | 5250 TX-78 Ste 800, Sachse, TX 75048, USA |
Phone: | +1 972-675-9464 |
Site: | order.wingstop.com |
Rating: | 3.7 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
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Chance Sampson
TLDR; Was waiting 40 minutes in store for food that was called ahead for and it was sitting on a shelf getting stale. Called ahead for food to be ready by 6:15, arrived a little early at 6:05. Paid for the order, got my drinks, and sat down to wait for my name to be called. I noticed several other people getting their orders. Employee sat the food on the counter and called their name. Its now 6:45 and I realize that there were people who defintely ordered after me getting their food. I was paying attention but never heard my name or saw them set food on the counter that nobody picked up, so I ask an employee to check for my food and it had been sitting on a back shelf. I open it up and the fries are stale, wings are kind of warm. I ask how long it had been sitting back there and didnt get a response. I had been waiting for about 40 minutes, it must have been back there for a while. I ask for new fries and receive them. Im really thinking that Id rather just have my money back, but my wife was waiting on me to bring dinner so waiting for a new order didnt sound appealing. I wouldnt have minded so much, but the employee just had this attitude as if I was being a little absurd, as if she thought I just wasnt playing attention when my name was called. If they did call it, I didnt hear it and I was sitting right near the counter watching other people get their food.
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Silvia Torres
Very good food. I rate it a 4 only because I usually go at night and I feel rushed when eating. the employees start cleaning the floor and picking up the chairs making a lot of noise, I guess is their way of saying theyre abt to close even though theres at least ten more minutes left and even though they have to wait for the customer to finish eating. Other than that, very good food and the employees are nice (just when it comes to closing they seem to want to get out of there asap lol)
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Anu M
I have had fries issues every now and then where I get less then what I paid for or not the right seasoning but its good overall. People during the week are much better albut weekends I dont have very good experience. My order was lost then and I just sat there waiting. I had it finally I asked and when I got it and went to work, it didnt have the right seasoning. I didnt want to go back and have season put on cold fries. Weekdays I never have issues.
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Jon Gill
Ordered online, got the confirmation of order received, 30 mins later i go to pick up my order and it took about 5 mins for an employee to come to the front to ask if i needed help.... then informed me that their online orders are not working and they never got my order.... thats just great... i just left and ended up going to taco bueno.
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glenn walls
Ordered family order 7/16/17 - received 18 wing & 6 drums- not exactly a family meal portion of chicken. Ordered baked beans - LESS THAN 25 beans in "family order"!- the rest all juice.- posted photos of this family " deal" on face book - a total waste of $35 .... Its Bushs fried chicken for my family from now on.
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Explode Tube
Great food here .better than other locations.love coming here all the time.i dont know why but garland location and 14 th street location sucks.And why wingstop wings are small these days.i tried wings at wingbucket and i forget wingstop.Wing bucket is much more better than wingstop.Love wingbucket now.
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Taylor Buchanan
The food is always good. However, its a little difficult to understand the folks on the phone. My order is usually correct, nonetheless. Ive had a couple issues with pickup taking forever after Ive arrived. The wait time to receive the food in general is pretty long. Overall, not a bad experience.
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Nakee Martinez-Kehoe
Good food, but the service is always meh as I always have to wait an extraordinary long time for my food even if I order in advance. But the food is always good, and made well so no major complaints at the end of the day from this location.
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sam sam
Always happy at this place.i think they are better than other location but today i was not happy they burn the fries and they dont want to give other fries.what stupid people .its 1 may at 8.02pm .i dont know who the cook is ?
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Jon Myers
Wings are good. I was very unhappy to hear that I had to purchase dipping sauce when I ordered 12 wings. I can understand paying for EXTRA dipping sauce but will be going elsewhere because of this.
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Jen Chaveza
The food is good. But I called up to 3 times to get my order. They kept putting me on hold every time for more than 10 minutes each time. Dont bother calling. Itll be a waste of time.
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Naga Suresh Adapala
Horrible place, not hygeinic, do not go here, its dirty. They served stale boneless wings and cause gastroenteritis. this place must be reported to public health authorities
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Raul Benitez
Good arrived promptly, service was good, it could be better. Cashiers needs to improve customer skills in order to pick in more customers and generate more potential sales
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Mohammad Eid
I really like this Wingstop because they usually have my order ready before their stated "14 (or 20) minutes". In and out really quick, and very convenient location.
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Jonathan Toledano
Great great great!!! The food here is awesome and the service is great. Ive been to other wingstops and they dont even come close in comparison to this location.
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pebbles Castillo
Love it here!!! Its fast! Every time i order online and it say 15 or 30 mins its ready by that time. Its never crowd, absolutely love it.
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Summer Hill
My wing choice restaurant for dinner!! This location is always friendly and quick. However, they rarely get my name right, lol!
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Jaime Bonilla
Todo mui bien estan perronasss las wingss
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Enrique Rodriguez
Buen cervicio. Y muy rica la comida
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Angel Cristobal
Very slow cashiers prefer to talk about personal life with each other rather then take orders from customers
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Adrian Romo
Took my kids and was recieved with rudes employees and subpar wings. Not gonna go to this one again.
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Robert Hooten
There boneless are half the size they use to be now there called tenders and charge more
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Daniel Askari
They still got the best wings on town , no matter how many places come and try!
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J R
Good costumer service love the food my orders is always on time and fresh
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Kris Slocum
By far the best location and here. Good service and consistent food.
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Jason Vaden
Very busy 9n certain days. Good service decent wings for fast food
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MaiKim Huynh
Im always happy with my order & the service there. Great wings!
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Brandon Ngo
Misread order, but got extra. Plus easy to locate lost items.
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mechanicks1
Fast , courteous, clean ,the food was hot and delicious.
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Alejo Contreras
Thank you for putting me on hold and then click on me.
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Gabie Perez
Love lemon pepper kids are awesome here always nice
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Cody Achimon
Took 30 minutes to get 8 wings. Very poor service
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A Private User
great food.. great location.. awesome food
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Lillie
LOVE the food, service is good.
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Brian Torres
Great wings, lots of sauce
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Leon Truong
Lemon chicken. Love that.
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Tracie Brockmann
Always great wings
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sofia garcia
Not a good visit
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Nia Green
Theyre great.
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Zac Ellis
Rude