Address: | 1008 I-35, New Braunfels, TX 78130, USA |
Phone: | +1 830-626-7779 |
Site: | pandaexpress.com |
Rating: | 3.3 |
Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM |
ME
Megan Miller
I walked in the door at 10:40 AM on Sunday, January 3 and was turned away by a cashier due to the fact that they didnt have any food ready. I stated that their doors open at 10:30 and i was under the impression that they started serving at 10:30. I was turned away by a cashier and hes only explanation was that they got there late. I dont know why you would want people working for you that deliver this type of customer service, you were losing sales due to employees not following policy and procedures and having food ready when doors open.
DA
David Olson
Your store needs to change the posted hours on the door. Your website says the establishment closes at 1030pm, but the last time I dined in, the lobby doors were locked just before 930pm and two other times I have stopped there to eat (dine-in) about 930pm, the lobby doors are locked. Are the hours 1030 am to 1030 pm, or 1030 am to whenever the on-duty manager feels like locking the doors?
LU
lucky mendez
Not a bad place to eat but the need to show cleanliness ...girl was sweeping lobby obviously looks like something going in her nose as well as stuff coming out...continuing to pick up trash watches two customers come in go behind the counter and proceed yo serve people without even washing her nasty hands...id give names but that girl already has problem
LI
Lisa Rose
Went through the drivethrough and had to wait a few minutes for chow mein. Andres S was at the window and could not have been nicer. Even my 8-year-old daughter commented on how nice he was. The only reason I didnt rate this branch 5 stars is because my Kung Pao Chicken had too much fat in it.
J
j o
I did not like this location employes were very rude, I asked to sample an entree and she just put it on my plate. My family was given very small portions also. Very disappointed in this panda location needless to say I will never come here again.
EL
Elizabeth Hernandez
This is the worst service ever waited in drive thru for 30 minutes and still never got any food. Called to complain only to be told there is no manager at this location. Horrible customer service. Wont waste my time or money there ever again
ID
Idaly Garcia
Muy buena comida pero nunca vallan despues de las 8pm porque no es nada buena la comida despues de esa hora
ES
Esther Dill
They never have the chicken I want so its always a bit of a wait but so worth getting fresh chicken! Last time I drove thru the drive thru and they have me a free drink for my wait! Staff us extremely nice, love it!
SA
Samuell Price
Food always good here. I love the flavor of the spicy foods. Also enjoy the Orange chicken. The cream cheese ragoons make a great side dish. A little disappointed in the speed of the drive thru line.
LE
Leticia Rangel
Slow, HORRIBLE SERVICE! Thanks Panda! Because of you guys all I have on my lunch is 15 minutes to EAT because yall took 35 MINUTES ON MY ORDER IN THE FREAKING DRIVE THRU!!!!!! Never going here AGAIN.
CH
Charles Scott
The food is good always ,went through drive through this time,as much as I paid for that mountain dew I want it right, it tasted like carbonated water alka selzer already home not driving back .
JU
juan holguin
Customer service very friendly and food is great. Parking is dedicated to the store but entrance may be blocked due to incoming and departing traffic from adjacent highway and grocery store.
A
A Private User
Nothing but bad experiences with this location. I love Panda Express foods, however the service at this location, which is nearest to my home, is absolutely terrible
VE
Venus Lady
Great Chinese Food Fast reasonably priced. Lovely dine in decor. Outside dining is offered and beautiful for a nice lunch. Healthy choices available.
JE
Jeni Lyn Hunter
Terrible service; cold, bland food; limited choices; 80% less food, and, its more expensive than our favorite buffet!. We will NOT be returning.
NA
Nauff Zakaria
Typical panda express. This was my first visit and it was ok. Not the most amazing food, especially considering the prices...but it was ok
CI
CivicexjdmYT
THUS IS MY FAVORITE Restaurant I would eat Here every day every second of my life Sponsor Me Plz at civixejdm On YOUTUBE
NI
Nicole worthey
Grate food and the staff was very professional rim it was very busy and they were able to get everybodys food out quickly
RI
Richard Hanz
Drove from seguin today at 11 am and couldnt even get into the parking lot due to maintenance. Very disappointed!
KI
Kim Hall
This is not my favorite Panda in the area. Their food is not as fresh and their crew is not as friendly.
TA
Taylor Dean
If you like American Chinese food then Panda is the place for you. Its nothing special, just consistent.
YO
Yolo Outdoors
Food was ok, not great, but customer service was bad. Lack of care, weve been to others that were fine.
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李禾
想念中餐的伙伴可以去吃一顿啊
BR
Brandon Best
You be Less than Express Panda! Panda Lesspress... hurry up, I want me some Panda.
RO
Roberto Perez
Good great service great prices ok clean restrooms grrat place to take the family
JA
Jay Herrera
Come check it out, new management, big changes. Let us wow your experience again.
DW
Dwayne Helton
Good food for an ok price. Like that I can get the family meal and take it home
KA
Kayla Vye
Food was burnt when I asked if I can get the same but less burnt they told me no
JO
Joe Shmo
Employees believe they will get paid more if they serve less at this location
NI
Nickolas Chavez
Lucy was an excellent she gives extremely good serves ❗
CA
Carlos Acosta
I like the food and received usual satisfactory service
MA
Martin Hernandez
De primera
JO
Joseph Ramirez II
Geo-marked, Correct Location: 29.686666,-98.125382
DO
Donna Dandridge
We eat here a lot. The food is always delicious.
AL
Alexander Dace
No utensils on a to go order... :(
MA
Mark Dandridge
Great food at a great price..
SE
Sean Burris
Love chinese style foods
RU
Rusangar73 garcia
Pretty good food......
JO
John Rangel
Great food and fast
AN
Angelina Rodriguez
Great flavors
SA
Sarah Irvin
Love Panda
LO
Lonnie Seigers
Love it