Address: | 320 N Central Expy, McKinney, TX 75070, USA |
Phone: | +1 972-540-2442 |
Site: | cicis.com |
Rating: | 3.6 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Alana Cagle
Should be an option for NO STARS Bad management , no customer service, employees walking around with hats on backwards and no name tags.. never thanked for my business or greated when we walked in ..the cashier she was friendly but wasnt even up front when we walked in..The manager looked mad and literally didnt speak to a single customer while I was there . We went at a busy time around 7pm on a Saturday night ..yet a lot of the pizza was old. Stood at the buffet waiting to order a specialty pizza, and several employees saw me standing there but never offered any assistance . I had to literally say excuse me, Im trying to order a pizza. Then I had to wait like 5 mins just to get my drink, because they had no ice and even after we told an employee there wasnt any ice, it took them atleast 5 mins to walk out there and fill it up. Not to mention a group of guys walked in the exit door in front of us when we arrived, we did to by mistake following them in what we thought was the correct door. But once we noticed we went in the proper door and paid 25$+ for myself, my boyfriend and our two kids to eat. Meanwhile this group of 4 guys just walked in never paid and just grabbed plates and started management , no customer service, employees walking around with hats on backwards and no name tags.. never thanked for my business or greated when we walked in ..cashier wasnt even up front when we walked in..The manager looked mad and literally didnt speak to a single customer while I was there . We went at a busy time around 7pm on a Saturday night ..yet a lot of the pizza was old. Stood at the buffet waiting to order a specialty pizza and several employees saw me standing there but never offered any assistance ..I had to literally say excuse me, Im trying to order a pizza. Had to wait like 5 mins just to get my drink because they had no ice and even after we told an employee there wasnt any ice, it took them atleast 5 mins to walk out there and fill it up. Not to mention a group of guys walked in the exit door when we got there, we did to by mistake but when we realized we walked back out and went in the proper door, and then paid 25$ for myself , my boyfriend and our two kids to eat. Meanwhile this group of 4 guys just walked right on in, never paid, they all just grabbed plates and started eating. If the manager was greeting guests when they walked in like they normally do, or paying attention to the customers at all he might have noticed . But he didnt , no one ever noticed or said anything. They even waited several mins and walked back to the front and proceeded to ask for water cups . Never paid a dime! Terrible, terrible, experience ! I will take my family anywhere but there from now on ! I would have complained to the manager but honestly felt it would have been a waste of my time.
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janie santos
i went there with my family at around 9pm we spent like 50 bucks. the pizzas looked old and dried when we asked them to make us some fresh ones they acted like it was a big inconvenience. when i was getting our drinks i noticed 2 roaches crawling on the wall . i went to inform the manager but as i approached the cash register i overheard him talking rather vulgarly and explicitly to a young girl running the register. i will never take my family here to eat again it is definitely not the kind of environment i or anybody else should expose there family too. i know the food is inexpensive but i hope others will join me in showing our displeasure by not patronizing this establishment!!!!!
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Amayranie Brenda
Worst cicis pizza I been to.. Well second the first one they took 30min to make a pizza and still got it wrong but anyway! The cashier was really nice she even asked for my autograph she probably knows Im a big deal.. I mean I been teaming up with Kim K on her new game even leveled up and all you know not to brag but Im becoming a celebrity so thats the only reason why I dont give it a one star... Well its very very small and the pizza sucks well not literally suck in that case many guys would take it home I guess the pizza is just not good. Go to the one in Richardson now that one is the one to go to... Never coming here again I rest my case!!
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KIRK SMITH
While my experience was not so positive when it started, the manager Alissa came through with great customer service skills. I ordered takeout and was told 15 minutes before the pizza would be ready. When I arrived after 25 minutes the pizza was just delivered to me and One of the pizzas was not what I ordered. Alissa noticed I was checking through my order at the table confirmed my dilemma and compensated me graciously. The pizza is always great!I will definitely dine again at CiCis of Mckinney on Central Expressway.
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Bob Tomlinson
If you like pizza that tastes worse than frozen store bought pizza come here. I came here with two other people and paid $25 for an unlimited pizza buffet, after taking a first plate(which was dirty), I couldnt eat anymore. The ambiance was even worse, the people were noisy and dirty and the place was infested with flies. The website makes the place look irresistible but in reality the pizza looks a day old. Its unfortunate we wasted our money there when we couldve gotten fresher food at any other gourmet pizza place.
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flamemustang224
I walked in i was greeted by friendly staff buffet was fully stocked. the pizza was good but the floors and windows were dirty the entertainment was below average; there were mosquitos in the facility i got bit by one but killed it and it had blood in it (not mine btw) if you have children and infants dont bring them here i would expect that they would make sure the place is kept up with the zika virus and all, never again.
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Matt Wise
I ve eaten here plenty of times and never had a bad experience... but today was the day. Its really hot. Sweating just sitting down. Asked the manager if she could turn a.c. colder and they didnt. So I did it myself. Then when I got to the bathroom it was filthy. Smells toilet paper everywhere and both toilets and urinal was clogged. Cicis you need new management.
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Alana Calhoun
We had a fun night for our family of 7 at CiCis. We asked for Mac N Cheese and ended up with a hilarious mac and cheese pizza, kids liked it and we all got a good laugh! Thanks CiCis! I also saw the manager treat all the employees there kindly and with respect. Looks like a well run restaurant.
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Damaris Lyons
Best pizza place Ive been to. Great service. Lots of pizza hot and fresh. Lots of variety to choose from. Still has real bowls and plates, been to other cicis pizza that has disposable bowls and plates and a few pizza to choose from. By far best cicis pizza in the world.
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A Private User
I love CiCis, and go there every time Im in the neighborhood. Its exactly what you expect it to be; lots of cheap food. If youre big on quality, you might want to go elsewhere, but if you love to eat and arent a snob go to CiCis.