Which Wich Superior Sandwiches

5129 N Garland Ave #200, Garland, TX 75040, USA

Address:	5129 N Garland Ave #200, Garland, TX 75040, USA
Phone:	+1 972-495-0033
Site:	whichwich.com
Rating:	4.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM

Location

Photos 48

Reviews 16

Ankita Sanghvi

I usually love the sandwiches here. But today was an odd one. I ordered box lunches catering order for 9 people for our office lunch meeting and the sandwiches came without any lettuce , tomato. When i called the store the only thing they offered was an apology for messing up the order and 2 free meals next visit. This is not acceptable. They should be replacing the whole order . Weve ordered plenty a time from potbelly and subway for lunch meetings and this never happened before. Is it our mistake we ordered from whichwhich. Should you not know what goes on a sandwich. Who can eat a dry meat and cheese sandwich anyway. Forgot me even my customers were not impressed and I felt super embarrassed as the store didnt even offer to correct the order and re deliver. I dont think Ill be catering from here again and if I ever do will make sure to mention lettuce and tomato on order form again. Heres the reply from the owner now, I cant help but only feel more awful that even he doesnt knw his menu... Hi Ankita, I left you a voicemail yesterday regarding your visit to our shop. My wife and I are the owners of this Which Wich. We were sorry to learn you had a problem with your order. Thank you for bringing it to our attention. Our ordering system is unique as it gives guests full control to create a superior sandwich. Nothing goes on your sandwich unless you say so. Unfortunately, it failed us today. Your salad order had chicken, lettuce, spinach, tomatoes, peppers and cucumbers. Just as you ordered it. Your caprese had pesto, cheese and tomatoes. Just like you ordered it. The other sandwiches were made as you ordered them as well. Unfortunately, you didn’t ask for anything additional to be put on them. We are very proud of our team and our restaurant. We are truly sorry that you had a less than superior experience. Please visit us again and we will work hard to make it a superior visit. Please use this email to receive 20% off your next order with us. Milda and Robert Arlauskas - Owners Follow up to my review earlier -- The owner of this wichwich apologized for messing up on the order. It was a system error that he said he will take care with his IT department . As courtesy he provided us our complete order with extra brownies and sides. This time the lunch boxes were packed neatly with even napkin and mints. The real joy was when I surprised my customers with the sandwiches and they said "Oh these are delicious, now I know what you were talking about them being so good" Thank you Robert & Milda and the team at North Garland Ave WichWich. You definitely made it a great experience :)

Beth Mydill

They get my order wrong about every other time. Today I ordered the seasonal turkey one which is advertised as having turkey,mere ssinf, cranberry sauce, and cream cheese. There was no cranberry sauce on it, so I took it back to the counter and told the server. She looked at me and said, "Oh, you wanted cranberry sauce"? The sad thing is this was supposed to be a standard ingredient on this particular sandwich, and I had also checked it off on the bottom part of the bag. Last time, I paid extra for avocado. Got home...no avocado..... I try to avoid this location and frequent the Wylie store. They are very efficient and prompt. The Garland store took 20 minutes today to make two sandwiches; there were three people working and I was the only one there.

Denieka Osborne

I just witnessed this bitter hateful lady completely tear down the cashier for miscounting her change. He had to be 16, just a shy cute little boy. He immediately went to the back with hurt feelings Im sure. Im usually not confrontational in public but I had to let her know how hateful she was and that he was just a kid who made a simple mistake! Right then a lady came to the front and she wasnt just the manager she was the owner.. And that boy happened to be her grandson. She thanked me and my mom for sticking up for him. I literally wanted to cry for him. A little kindness goes a long way. This world could sure use some more of it. To that cashier, you are doing great and dont let hateful people ruin your day. You are awesome.

Natalie Quintero

I love their sandwiches, I have yet to make it past the turkey club because its one of my favorites but one day Ill try the healthier options they have available. Great customer service I enjoy the ordering process as well and if you are new just mention it the team will walk you through it.

Brooks M

Between the rewards and the always delicious sandwiches, I dont think Ill ever have a complaint about this place. Well, there was that one time they didnt put sauerkraut on my ruben...that was a frustrating day.

Ian Macintosh

Usually like it but stopped by tonight to pickup something for my wife and I and theyre closed early for some reason. Says they close at 9 on Saturday but its 8:20 and theyre closed.

Chrissy Sperry

Great sandwiches and great employees! Plus I like supporting a locally based company. Unique ordering system ensures you get your order filled right every time!

rudy ayala

Place was very Clean, My first time ever at this Establishment The 2 girls that day were So helpful...Goodbye All other Sandwich Shops!!

Rachel Valaitis

Great food Not Handicap accessible. Too narrow for chairs and tables too close together to sit at a table @ even near the door.

Asa Clark

Good sandwiches. Great customer service too! I had a club and I highly recommend the spicy mayo.

dilip rajan

Extremely slow service. Kids operating and only one person at a time

Deric Jennings

Typically great which witch, excellent service and attitude!

Louis Wambsganss

Lots of customizable sandwich options.