Address: | 904 W Eldorado Pkwy, Little Elm, TX 75068, USA |
Phone: | +1 972-292-3182 |
Site: | chickene.com |
Rating: | 2.9 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
LA
La Chikilla Espinoza
Wow I went to chicken express today and there was a nice lady waiting for her meal then I ordered and waited and one of the employees gave my husband her order then they took it straight out his hands and gave it to the lady , the lady checked her order and they were missing two other orders she had aside from a roll and a few tenders after that the same employee came out and gave my husband a white foam plate with 3 small tenders I said nope thats not what we ordered and the lady who was still waiting for her order to be fixed said that there was something extra this time and guess what?? That one was mine There was also no manager there and the girl was taking orders at the window and at the counter as well she had a big line of cars in the drive thru and there was no one helping her and also no chicken ready And I thought Popeyes was bad 6/16/17 My husband wanted to go back and i warned him what happened the last time This time we went in drive thru it was the longest wait ever and when i got home they hadnt given me my okra which was the only reason to why i agreed to go back in the first place uhg
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Eric F
For all the naysayers, the locations is under new owners and new management. It will be open back for business on Tuesday May 26, 2015. Consider it a turning of the page. There will be a fresh start and better service all-around. For those that have been disappointed with the location previously, I would invite you to come give it a try in the near future and see if your opinions change. Chicken Express as a company prides itself on great food and great service. While you may get a bad experience at one location, it does not stand for the entire company. I have personally visited over 60 different locations and have not had a bad experience. I am not affiliated directly with CE, I dont have a dog in the fight over the running of the business, but I have met the owners and new manager for this location and believe you will be pleasantly surprised in the fresh start.
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James Georges
Im not sure what happened to this place. But this is the second time in a row now, that they have closed their doors when theyre clearly marked to be open for a whole nother hour. Then we tried to go through the drive-thru, and somebody responds. The girl that operated the drive-thru didnt seem like she knew what she was doing. And after I posted the order and waited , she said that it would take 20 minutes to cook the product. How is this fast food? I guess this place only cares when it first opened.
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Peter Griffin
Went to the re-Grand Opening on 5/26/2015. The GM and owner came out to speak. They wanted to make sure they addressed the concerns of customers they lost in the past. You cant beat that! Also beyond great customer service and concern, the food was prompt and very tasty. Im glad to keep my money in Little Elm and not have to drive to Frisco for good food and service. Give this new management group a shot, you wont be disapointed!
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John D
Trash!!! From the food right down to CINDY appearantly the owner of this franchise. Food was cold and old but when I explained my situation she abruptly could not believe the food was cold. Said she was serving hot chicken all nite. But wasnt doing so when I bought mine. Then got called everything but a liar. Shes definately marked this crap hole off my list. Chicken express can kiss my ass. And Cindy as well....right along with it.
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Alice Cohorst
This chicken express is the worst ever! Rude manager and rude employees, sorry to put you out doing your jobs! Manager wanted to argue over what was wrong with the gallon of sweet tea, that had things floating in it that WERE NOT TEA GROUNDS! Taste disgusting! There is never anyone eating here, plus the sign in front has to encourage people to come in with "YES WERE OPEN", that should tell you something!
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Jan Wolff
This is my favorite go-to restaurant in Little Elm. I used this restaurant for our neighborhood National Night Out 2014 and received alot of compliments on the chicken tenders. My favorites are the Fried Chicken Breasts, rolls and sweet TEA. If you have not visited the Little Elm location in the last couple years, you should come by and try their chicken, catfish and/or new Macaroni and Cheese.
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A Private User
The service at the Little Elm location is awful. They consistently get orders wrong, the food takes forever, and the people working are oblivious to everything going in around them. Ive been to several other Chicken Express locations and the difference is unbelievable. Everytime I come here, I instantly regret it.
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Leslie Ketcham
Got this brought to me for lunch, overcooked and was not good. Tenders had no flavor and my husband ordered poppers which I did not get as the order was wrong. Had little time to eat it as he was stuck in line for ever sounded like. Worst Chicken express I have seen ever.
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Brian Wolff
Love this place. We eat there at least once a week. Sometimes we wait because they make it fresh, I prefer that. If the order was wrong, they always made it right. Especially love that YOU get to pick the pieces and they are NOT small. Great value.
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Silverfox 90
Damn, Little Elm needs a Canes!! Worst chicken Ive had and the sweet tea was bad also. Only stopped after being hungry coming off the water..should have waited to stop at Canes close to home. Lesson learned.
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Thoris Johnson
By all means avoid this location unless you have plenty of time on your hands ...service is very slow. Ive came here twice and each time my wait was well over 20 minutes. Coincidence???? I think not.
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Benny Hall
You would think they could make gravy, all we got was white water, kind of messes up the rest of the meal especially when youre already home, not worth going back for more white water.
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Alycia Simpson
I had a great experience here tonight! I went inside and the cashier was so nice. The food was great and they actually gave us some extra chicken. I would come here again.
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EpicJoy
After waiting ten minutes all of my food was cold, and my roll was burned. The cashier appeared to be there alone which would explain her attitude. I wont go back.
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Cody Burris
Went in to grab some chicken & nothing cooked, & when asked how long she said a while...? What is a while? Had to go to sonic instead & give them my money.
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Jon Brdecka
What can I say? I am a fan of Chicken Express and I used to like this location. They have gone down hill especially in regards to service.
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John Cruz
If you dont mind waiting 20-25 minutes its pretty good. However, most times I go to a fast food place I prefer speed of service.
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Elizabeth Crawford
Everything was cold. And worse of all I waited 12 minutes after paying. One would think the food would be hot. Ugh. Never again
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Gwendolyn Leigh
Service was slow, staff was very rude and they got the order wrong. This place wasnt even busy! Greasy food. Will not go back!
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Briskys
This "fast" food place was so slow. If you dont want to spend 45 minutes waiting for cold chicken then dont go there.