Burger Island
| Address: | 2500 N Story Rd, Irving, TX 75062, USA |
| Phone: | +1 972-255-0154 |
| Rating: | 4.4 |
| Working: | 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10AM–8:30PM 10:30AM–9PM |
Location
Photos 100
Reviews 15
A
A Private User
Atmosphere feels like an established burger joint. Patrons plates are piled high with burgers and fries. However, upon eating I was completely let down. The entire piece of cheese slid off my burger and I questioned if it was actually cheese. Seriously, I couldnt eat it, as it tasted like rubber. The beef seemed to be past its expiration and had onion/sauce overkill. My friend had an appetizer of fried mushrooms and upon biting into one, grease burst out and went onto my shirt and chin and was left with a mouth full of oil. All said and done, I had about 3-4 bites of my burger and had enough. Everything just either tasted over fried, oily or old. You expect greasy food at these kinds of places, but Im questioning if they ever change the oil or clean their grill.
MO
Mofam Muzic
This place have good food, but if you are not Hispanic you will be very uncomfortable because of visable rudeness we felt rush to eat our food. We came in at 8:15 and they closed 9pm. The woman in black shirt is not very friendly at all. While eating a I saw some customers walk out because of her rudeness. Also while eating she tried to grab my plate and told her i wasnt finished and the next thing i see the lights shut off 10 mins before 9. I will never eat here again this place gives burger Island bad name. I live in Irving but will travel to Carrollton or Richardson if I ever crave burger island again. Where is the customer service?
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R Cox
They have very good burgers and fries. Unfortunately there customer service is terrible. They advertise they are open until 9pm but they always close before that. My most recent experience I called and verified they were open till 9 and rushed over, there was a couple in from of us (3) and they took their order to be served there and told us we had to get ours to go. It was 8:35pm and all of the tables had chairs on top of them. This happens all the time. We drove over to 5 Guys and got there at 10 till and they served us. They lost 30 bucks and possibly a customer. American customer service...figure it out.
NO
Norman Thurber
No lunch or dinner rush yet my burger while good was overcooked no juice whatsoever. Asked for fries, not seasoned fries but thats what I got. Seasoned, soggy-ass fries. Maybe if it wasnt some weird (Italian ?) seasoning it mightve been okay. And forget any complicated requests, such as please put ketchup on my burger, it totally throws them off and you wont get it anyway. Theyll just ignore any customer request. Too bad. They have the potential to be great. Apparently 2:30pm on a Thursday is too much for them to handle a simple request.
MA
Mark Hargreaves
Burger Island is simple....simple burgers, simple basic seating and simple service. Simple does not mean bad. The burgers are good and the fries are as well. Yes, sometimes the meat is a little overdone but it is still good simple food. The staff has been there for years and have been nice all the time. If you dine in, they will bring your food to you but dont expect someone to fill your tea or bring you condiments. Though they dont have sweet tea, they have a good variety of drinks to choose from. The place is good, but just "simple".
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A Private User
Best burgers in the DFW. The burgers are HUGE and the prices are great. I also have to mention that they have one of the best veggie burgers Ive ever had. Their veggie burgers are handmade with a rice base and theyre just as big as the regular meat patties. The best option for lunch is to call ahead and then go pick it up to take with you (you only need to call about 10 minutes before you get there)- simply because its always packed and seating is limited. If you love burgers- this place is a must!!
BE
Bettina White
Well this is my 1st time eating here a Burger and my last time ..customers service sucks .... 2 rude ladies no smile nothing ...make it there with friends about 8:10 and the lady in the front told us u eat here or to go ??? because we are closing at 9 ....we was eating while we was eating the turn the lights of way before 9 .....the rush people off ......will tell everyone not to go there ....I work in customers service and if we treat people like that
A
A Private User
This is the ultimate burger joint! And I mean THIS location! Ive been to other Burger Islands around DFW but this is my favorite. I love how its in an old Long John Silvers! The burgers are huge, the fries are fresh and homemade, and the bacon is real and fresh! Fax or call in your order if you are in a hurry, otherwise expect to wait for your food to be freshly cooked. The place is always packed from 11:15-1:00 during the work week so come early!
AL
Allith Galaviz
Very good, definitely not you are run off the mill burger joint. The burgers are heavy greasy, and good. They have changed a little since the last time I was there. The buns used to bigger, so it made the burgers look huge. Now, not so much. They are still selling the same weight though, also a typical burger cost around $7 without drinks and fries. Thats fine, I dont do either.
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A Private User
When it comes to Burgers, this place has them down to a science. They offer a wide variety of ½ pound burgers, each with a different set of delicious toppings. The burgers are never over-cooked, nor under-cooked. The fries are also quite good. I highly recommend stopping by this place for a real burger instead of wasting your time at McDonalds, Burger King or Whataburger.
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A Private User
This place is incredible! The burgers are huge for the price and extremely tasty! I absolutely love the guacamole burger! The fries are just as kickass! From now on if I ever go to spend $7-$8 for a meal at a fast food joint...I will definitely head yo Burger Island. It may not be fast food, but they make it literally when you order it. So awesome!
MI
Michael Standefer
Preet good burgers with decent prices. Bit of a whole in the wall feel but generally clean and well maintained. Only negative was service was slow. Came in at the end of the lunch rush but with only one order in front of me and it still took about 15 minutes. That being said mushroom burger was cooked to order amd very good. Fries could be better.
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Zach Goodman
This place really knows how to do it right. Their burgers are big and delicious, and reasonably priced. My favorite is the jungle burger and a side of the seasoned fries. Theyre definitely generous with their serving sizes too. If you like burgers, I highly recommend you check this place out. It gets busy during lunch, so come early!
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David Fulton
The Texas toothpicks are slivers of jalapeño and slivers of onion that they batter and fry to replace the standard potato French fries. This makes any of their excellent burgers way better. My favorite is the avocado burger and second favorite is the chili cheese burger but you gotta have it with those Texas toothpicks.
A
A Private User
This place is AMAZING. Sure the atmosphere isnt the best, but I judge my experience soly on the food. And DAMN was it amazing. Just be warned burgers/sandwiches are HUGE. You can save yourself a lot of trouble by splitting with someone. I guarantee you wont be able to finish it. Best burger place Ive been to in Irving.
