Five Guys
| Address: | 1725 N Town E Blvd, Mesquite, TX 75150, USA |
| Phone: | +1 972-681-1039 |
| Site: | fiveguys.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 96
Reviews 30
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The Tignors
Terrible customer service and overpriced for the food you receive. Phoned in an order for a cheeseburger for my husband and a BLT for myself on 11/23/14. After the male employee answered the phone and I told him I needed to place an order, the line went silent, then a few moments later a female employee asked for the order. You could hear the other employees acting up and unprofessional in the background. I was very specific about the order, the only variation was the BLT, I am allergic to mayo so I asked that mustard be substituted and that they add onions. We picked up the order and got home with it. My husbands cheeseburger was dry, as was the BLT and the onions I had asked for, were provided, but underneath the sandwich between the bottom bun and the paper wrapper. We paid $18 for those two sandwiches and 1 large order of fries. Sonic or Jack in the Box could have provided a better cheeseburger and BLT at a fraction of the cost. The cheeseburger was not a $6.99 cheeseburger, it was small and lacking of any condiments. The BLT was dry as well, the bacon looked like 2 strips of bacon fried to a crisp and then crumbled on the bun, tomatos were pretty much pink. There were two quarter sized pieces of lettuce on the sandwich. It was our last trip to Five Guys. We will just make the drive to Dallas to Kellers for the real deal or stay at home next time we want a hamburger or BLT... which by the way Kellers has the best in both category and friendly and professional staff. I manage 161 people, if the crew at Five Guys were my employees, they would all be in the unemployment line today. You dont need help like that.
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Rich MacAuley
I had a poor experience when ordering online and submitted a review via the 5 Guys app. 3 days later I received an email from the manager offering a free meal. When I came in again, the staff was fantastic and the discount was given hassle free. Truly a great way to keep your customers and I feel the staff definitely care about their customers. Id give a full 5 stars, but I do agree with many of the comments on here regarding pricing. The food is delicious and fry portions are more than generous, but $15ish for a small burger, regular fries, and a Coke is a bit high in my opinion.
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paul norman
Pulled into parking lot to go to Jasons and looked up and we were in front of Five Guys.Decided to go there since neither of us had ever been. Goid choice. The staff was friendly and informative. Had peanuts while we waited. The food took a little while but was well worth the wait. We will be back!!
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Tyler Gross
The food was ok, but extremely overpriced. The decor made the place feel dirty things like: the trash was overflowing, the bathrooms were not clean, and the food "french fries" come in a greasy paper bag. It was not gross food but it was not as good as some other options most at a lesser price.
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Juan Sierra
The best burgers and fries of the whole world and they really cook their meat not like McDonalds or any other fast food burger restaurant on five guys you can see when your burger gets cooked and on the entrance theres peanuts u can eat while you are waiting.
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javier sepulveda
I first came to eat because it was recommended and the food is good and the place is nice but the only detail is that the teller a woman greeted us in a very bad mood and I think were not eager to return to see again her bad attitude about it.
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Alex Moreno
Amazing bacon wrapped hotdogs, if you broke dont go there. fries are sexy. its cold but that dot matter cause the food good. i go at least twice a week. im not that fat, oh and my name is alex moreno from north mesquite high school
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Roy Troutman
The only place where I believe the fries are better then the burgers its close. Anyways its a little pricey for just a burger. Not an every day eatery but if you want to spoil yourself very good burgers and fries.
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William Wilson
This is the first time I have eaten at Five Guys. It was good. The burger and fries were right on and I enjoyed them. A little pricey, but if they really do source their food locally, then I am willing to pay.
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Arturo Deleon
TOO PRICEY EVERYTHING SOLD SEPARATELY , NO COMBOS , THE FOOD IS GOOD , BUT NOT FOR THE PRICE THERE ARE ASKING FOR TO DAM HIGH , NOT GOOD TO TAKE A BIG FAMILY TO, CAUSE YOU GOING TO SPEND LOTS SOME MONEY
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Miguel Enríquez
Teller was very nice and walked me through the menu. The burger was better than expected. The price?? Well if you want mcds cheap meat on a bun... Go there. I find this good price for the quality.
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Gerald Allen
Burger, medium fry and medium drink = $15.88. Normal burgers that taste like Whataburger. In otherwords, nothing special! Two stars because this really fine chick came in - and her smile.....wow!
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A Private User
All the hype for nothing! You can make a way better homemade burger than this. This burger is easy to make at home, try copying an in n out burger, now thats a burger my friends!
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Carlos Arias
Fresh lettuce, yes. Juicy meat, yes. Soft sesame bread, yes. Spicy jalapeños yes!! Over all good messy burger, I got good service,i hope that justifies the price.
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Ivan Remus
Good service but definitely is not the best burger in town... Besides, more than $8 for a cheeseburger with no fries or soda? Are you kidding me?
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Michelle Gutierrez
Very pricey. Burger was okay but not worth $5.00 and $3.19 for small order of fries. I could have a gotten a much better lunch for the same money.
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Dirceu Sanchez
Its conveniently close to my house n the burgers get u full even if u get a little hamburger n delicious n u can eat peanuts while u wait
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Charles Wood
Super tasty a little pricey for just burgers and fries but i hit them up every so often when i want a burger with the works yummy
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Stephen Sifers
We typically order online. Never have an issue. Orders always ready when expected. Frys are always fresh. Always great service.
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Jon Mark Back
This is hands down the best burgers and fries joint around all I can say is if you havent tried it your missin out
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ANGELxDEMON6767
Food was bomb if people actually complain about this place they either have high standards or are mentally ill
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Olga De Jesus
$11 for burger and small fries no drink. Greasy food leaked through bag. Overpriced for the quality.
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Basheer Dweik
over priced, bad customer service, dirty shop and horrible drinks machine... worst experience in town
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Steven Payne
This location was very good! Im a Five guy fan though. Great food big portions and it all works out!
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Iliana Meza
This place is soooo frieking DIRTY, food all on the floor and tables......do not recommend at all!!
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azzam mohamad
The food is really good, so is the staff. Really friendly and I love the sense of care they give.
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Gareth McManus
Great. Staff were super friendly. Food was delicious. Best friend from any five guys Ive been in.
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Russell Mendolla
The service is always friendly and the place is never too busy. Solid Five Guys franchise.
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Christian Smith
A lot of food pretty much no matter how you order it but its always delicious and fresh.
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Tony Bunch
Food is great and service is good, the staff is kind and helpful.. A bit pricey though.
