Address: | 2702 Lavon Dr, Garland, TX 75040, USA |
Phone: | +1 972-905-5160 |
Site: | locations.goldenchick.com |
Rating: | 3.6 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–11PM 10:30AM–11PM 10:30AM–10PM |
LI
Linda McAlister
Be ware bait and switch coupons. Received coupons in mail for Lucky 13 Tenders for $15.99 when ordering on Sat 5/7/16 clerk said they no longer offer that item (coupon was to ex 5/31). Had to get the 20 piece for $22.95 then then to add insult they gave us another coupon for 20 piece for $20.99 on closer inspection that coupon expired on March 15!!! If they are counting on our business they need to be honest in their coupon offers! It is a shame since the tenders are very good.
MI
misterh1
I went on the first day this location was open (December 21, 2015). The place was very busy, but they were staffed up for it and the drive through moved pretty quickly. We had both the roast chicken and the fried and both were very tasty and juicy. The mashed potatoes were creamy & flavorful. Mac & cheese was fair, Id pass on it next time. I hope they keep up the quality and service here as the newness wears off, because they were really good today.
JO
Joe Dirt
The chicken is pretty good. The rolls are great. Speaker at the drive thru was hard to hear. drive thru workers were unfriendly. Not one said "hi", "thank you" or even smiled. One window they only said my total, nothing else. The next window just handed me my order and said nothing else. Drive thru service here is always very slow as well. Drink had WAY too much ice in it. Large drink probably had 10 ounces of actual soda in it.
GA
Garner Miller
Not so good. Needs management.. Looking in the pay window, nothing but kids walking around playing , hair hanging everywhere, backpacks on...really there is food back here! Food was good except rolls (my reason for coming) not like other golden chicks, soft and yummy..here they were crispy around the edges! Will not come back.
UL
Ulisses Gonzalez
This chicken cured my cancer, restored my faith in Jesus, helped me find Waldo, showed me how many licks it took to get to the center of a tootsie pop, helped my dad find his way home after buying a pack of cigarettes, and explained why everybody hates Chris. 10/10 IGN would dine again MLG Pro 360 no-scopes
DR
Dr. Sal Davis
The roasted chicken is really great, the special 9 piece for nine is really good. I would have given it a 5 star but there are no substitutes you only get mashed potatoes with it, its no big deal I order a side of okra, slaw, red skin potatoes, or a side salad.... its all good and good for you.
DE
Deric Jennings
Great food and good service. I have had issues from time to time of missing, incomplete or wrong orders, however the staff is always great about fixing the issue and getting me on my way. If a place is willing to admit their mistakes and correct them without issue, I cant hold it against them.
AN
angela west
The absolute worst service ever!!!! I sat in the drive through line for literally 45 mins and no one could say why the wait was this long!!! 2 people were sitting out in there car and the manager came out the back door and asked them to come in and help!!! NEVER AGAIN
RY
Ryleigh A
Ive only had one bad meal, the tenders were dry and the drink had no taste to it, but that was literally one in a million, I love this location never had an issue with customer service and the food is fast unless they havent cooked it
TO
Tonya M
Ok 1st want to the staff was friendly, but the service suck . not because I had to wait 15 minutes for my chicken" sh T happens" but not going my side is another thing and raw chicken ,,, come on man ,,, not happy at all
JE
Jeremi Armstrong
Consistently decent service and fresh food, a big improvement from when this location first opened. My biggest complaint is every time i go through the drive thru, i never get any utensils to eat my mashed potatoes with.
BI
Bill Scruggs
I dont understand some of the reviews for this resturant. We ordered a 15 piece meal with the 3 sides and were very satisfied with the service and quality of the entire meal. I will be returning . Thanks Golden Chick!!!!
SO
Solid Snake
Ordered an 8 piece family meal with mashed potatoes and cole slaw and large Jalapeños (5) When I got home, they gave us 6 pieces, mac n cheese and 4 Jalapeños. I understand mistakes are made, but did I get them all???
SA
Sabrina Mcintire
The employees have no concept of what it means to get even the simplest order out in a timely manner. I have waited as long as 10 minutes just one car length from the speaker box and gave up and left.
TO
Tom Armistead
Food is great, cashiers could be a little more friendly. And... It would be nice Id they had chicken ( last time I drove through there, they were all out and didnt tell me until I had already paid).
VE
Veronica Rodriguez
I gave 2 stars just for the food. The other 3, or lack thereof of, are from a lack of competence from the employees. They seem to ALL make it their mission not to get ONE order correct. EVERY TIME.
JE
Jesus Juarez
Muy buen lugar todo limpio y ordenado y la comida muy buena lo recomiendo
PA
Pascual Villanueva
I dont understand why they dont have the wicked wings. Thats the only thing I get there, their so good with hot sauce. Other than that the chicken and strips are great.
GA
Garrett Gerhauser
The chicken was real good but the customer service was the the real reason I had to give them a five star. This is a great location. Check em out.
GO
GothicRocks Texas
Mac and cheese doesnt have flavor. Rolls, gravy, and chicken is good. The spicy chicken is just a seasoning they put on the chicken.
EU
eufemio Rodriguez
1 star for nice staff. Chicken was over salted, and inedible. Ended throwing away more than 1/2 the order.
ES
Estefanny Andrade
Ive been there 5 times since they opened and have messes up my order every time. Always check your order.
PA
Pamela Frank
Chicken was over cooked and dry. Nice people but they need to learn how to cook chicken.
BE
Beniqua Phillips
Ordered mash potatoes and gravy, got a container of Gravy only.....wheres the tators
AR
Arnold Alvarado
No napkins, no fork, no hot sauce. I ordered a my family pack. This place sucks.
GL
Glenn Jin
Food was a bit salty but the place is clean and the free soft serve is nice
ST
Steve Cockrell
DONT GO HERE!! The management is OBVIOUSLY not taking care of business!!
CH
Chris Newkirk
Slow. Routinely run out of bbq service. Food usually good.
LI
Lillie Lett
Been here once and discovered that I like the dirty rice.
DA
David Ellefson
Food is good but they charged me for the wrong order.
SH
Sher
Ive only tried the chicken salad but it was great
EK
Ekeko
I come here often..cordial staff and ok food
JA
Janie Russell
Nice place to eat. Food is always good.
RI
Rich Anderson
Love me some gooood roast chicken.
RA
Rayne Skittelz
Cant wait for this store to open!!!
JA
Jason Rosales Sanchez
Good ass chicken tenders and rolls
PA
Patricia Krupa
Great food...love their chicken!
SA
Salina Putmon
Picked up food fast in and out.
TR
Tremayne Thomas
pleasant and friendly staff
TH
Thomas Kleinert
Good food, fast service
RE
Regina Whiteley
I love the dirty rice
RI
Rickey Warren
very good taste
J
J Jolly
Great chicken
RY
Ryan Chapman
Good chicken.
MY
myron wilson
Great service
VA
Vanessa Rose
Fresh.