Address: | 3801 FM2181, Corinth, TX 76210, USA |
Phone: | +1 940-497-4725 |
Site: | chickene.com |
Rating: | 3.2 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
CA
Caitlin Creed
I havent visited a Chicken Express in probably over a year and because of the service I received today, I will most definitely NOT be returning to this location. My drive through attendant, Sara (according to my receipt) started the exchange very poorly, with little enthusiasm and takes my order and only ask what shes needs to, no "how may I help you today?" Or anything...I excuse it and pull through. She opens the window, says not a SINGLE WORD to me but just stares, I ended up greeting her with a "Hello", she says nothing in response...I finally just hand her my card. She comes back, hands it to me, I say "thank you". No response. She then hands me my food, I say "thank you" again. NO RESPONSE again, and then closes the window on me. I literally just had an entire transaction with an employee who never spoke to me aside from taking my order. This is completely unacceptable. Ive worked in customer service my whole life, and as such I understand that people have bad days and generally slough it off and keep a positive attitude on my end but this exchange was deplorable.
LA
Lanna Wood
This location is closest to me but the worst Ive ever been too... I cringe when my family asks for CE now because of how many bad experiences Ive had here. On one visit they said 5-7 minutes on chicken so I paid and waited... and waited...AND WAITED 38 MINUTES! Next visit, chicken was undercooked (after I had waited 12 minutes). Called manager, said she would replace it on my next visit. So next visit, they couldnt find any record of the credit so no replacement for the $42.00 chicken I had to throw out. Straw that broke the back... tonight 6:30... peak dinner time... they said 5-7 minutes on chicken so I left and Im never going back! GO TO DENTON OR HIGHLAND VILLAGE!!!
SH
Shannon Gregory
Took a long time for someone to notice that we were standing at the front counter and then the kid that took our order was rude and acted like he was put out to have to take our order. When we got our order the kid that brought it to us just said is this your and didnt really know what was in the order. When we got home we did not have our corn nuggets or gravy for our for the mashed potatoes that we paid extra to have.I thought I would give them a try but they were just as rude as the last few times I have gone in there.
A
A Private User
Experience the real deal at Chicken Express! Whether you having catfish, fried chicken, or their wonderful chicken tenders you cant go wrong. Fried Okra and Corn Nuggets are absolutely the best! Their fried apple pies are rolled in cinnamon and sugar for that extra special touch. Try a Dublin, TX Dr. Pepper here! This location is new and is still very nice. The staff is mainly high school kids so give them a break if they happen to make a mistake. Stay away from their spicy seasoning, it contains MSG.
ST
Stephanie Rodriguez
Worst chicken express asked for extra extra crispy drove a hour just to get here and went back home and opened up my order and it looks like it was actually under cooked pink inside. Asked for honey and seasoning did not receive but one damn packet of seasoning no honey I do not recommend this place and check your food before leaving
OL
Oliver Herrera
So a couple of friends, family and myself have gone to this place several times and each time they forget an important part of the order. I used to just grab my food and leave because I do not have time to just search through my big order, but after the 4th time I felt like I had no choice but to slowly and calmly look at my food
CR
Crystal Bonnell
Have not been since its under new manage ment but my experiences were horrible here. They would say they were out of breasts or thighs because they didnt want to cook any additional chicken when they ran out. My mom got food poisoning from under cooked chicken and the employees were like hoodlums that ran the store.
WA
Wanda Daniels
last order chicken was all batter,a few strings of chicken... all of the family SIZE sides are half full.... rolls were raw . we are a family of seven... We routinely used to a couple of orders a monthly thing..At over 50.00 or more.. i have noticed your product quality is slipping so back to kfc bye bye
KA
Kathy Dayton
Worst service ever. I called order in to be picked up. She said it would be ready in 16min. Got there to pick it up and ended up waiting a total of 45 min for my order. I called the new owner and he was unconcerned, so my next order of fried chicken will be going to KFC. This happened on 4/9/17.
GT
GT_Stangs
Every time we go to the Corinth location they leave something out of our order. The last time we went the okra was cold and like rubber. The chicken has always been sub par barely any taste and the gravy well more like peppered water. But for fast food thats what you get.
JA
Jacob Martin
Under new owner ship if Im not mistaken and I must say you get your food much faster and the service is much better I have tryed to avoid this location in the past but I seen them shut down for a couple days and reopen and wanted to give it another try and Im glad I did
AN
Angela Caldwell
The food was good. It took them forever to get the food ready. I was going to order fish, but they said it would be a 6 minute wait time so I changed my order. To my surprise, I still waited more than 6 minutes for my order.
ER
Eric Morris
Being the only person in line you would think they wouldnt mess up my order, but yet again they did and charged me an extra 2 dollars for something I didnt even order....thanks chicken express
KE
Kelsey Brown
The drive thru just always takes forever! Every single time.. like at the least 15 mins per person. Its no surprise if I get my cold food in 30 mins after ordering.
CL
Clayton Westphal
My favorite place for chicken. The gravy is great, so is the mashed potatoes. You cant beat the sweet tea and must try the corn poppers... This place is amazing!!
JA
Jacob rocha
The quality of their food has definitely gotten better. Ive never had a problem with ride service here, but u will have to wait for your food when they are busy
YV
Yvonne Bryant
Good location. Went during the lunch hour. Restaurant wasnt crowded. Very clean. Staff was friendly and efficient. Very pleasant dining experience.
RI
Ricki Dendy
Rude service, and never seem to have chicken ready to serve! I thought it was a place to buy chicken on at short notice? Fast food right?
MI
Miss Sarah
Theyre rude here no matter how nice you are to them. I tried to get extra ice for my drink couldnt even get that only got an attitude.
BU
Buzz Buzzard Jr.
Very slow service. Thought maybe they were making fresh chicken but when I got my food chicken was cold. Doubt I will go back
JO
johnathon hodges
Been going here more often because of the new management that resulted in better costumer service and nicer environment
WA
Wayne Whitted
Great Chicken and Fish too! Perfect for the quick meal when you dont have time to cook. Try the Chicken Livers!
EV
Evan Finkbohner
Check your order. Payed for a number 1 and a number 2. Got 2 number 1s with no rolls. Too mad to even go back