Address: | 8250 W Farm to Market Rd 78 #100, Converse, TX 78109, USA |
Phone: | +1 210-272-0787 |
Site: | baskinrobbins.com |
Rating: | 2.8 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–10PM 5AM–10PM 5AM–9PM |
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Amanda Parrish
For a store that has not even been open a year you would think they would have figured out the busy times and have enough staff for the store instead of having one employee working the line and the window while the only other employee works the lobby and the back lines! I left after 15 mins of no service because the poor woman was so busy with the drive-through. I expect this from dairy queen or even McDonalds but not Baskin-Robbins...
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jennifer plotts
Place totally sucks,Ive been trying to give them the benefit of doubt that they could get it together but guess not!! The management is rude and they are always going to argue with you when you try to explaine something. Wont be back every again,plus last week i got old cream or bad coffee called to tell them about that and they could care less. Save your time go to a mama and papa shop for donuts and get coffee elsewhere!!!
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Paul Long
Have been to this store twice. First time out of rocky road icecream. Second time at 7:30 pm. Out of rocky road icecream again and out of waffle cones also. Ask how run out so early and personal on head set said" if you want that you need to get here earlier ". Very rude and will not ever return and will let my squadron know how we were treated.
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Ramon Echevarria
They never have waffle cones! We asked if they can make us some and they refuse and said mid-Shift is in charge of that! The staff is very rude. They have all this young kids working, they make fun of theirs customers and joking around all the time! Never come here again!
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Shawna R
The gentleman working behind the counter opened the door for us. He was sincere & super friendly, not only to us, but to people in the drive thru & the other employees! Definitely a great experience!
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Katharine Bechiom
You can be in and out quickly, with doughnuts and ice cream. They have a good selection of ice creams and specialty doughnuts, plus the service is always friendly!
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Melissa Goetsch
Staff is rude, hot fudge was cold, hard, and crusty, not hot or even warm. Stood at register waiting to be checked out while staff conversed in the corner.
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chris pulido
Depends what day you go if your coffee is made right or not. If the stars and moons align you get a great coffee for a great price.
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Mistyann Falk
Ice cream tastes like it was old, the staff was rude and the drive thru was a joke
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Lily Martinson
Even though there was a line for ice cream, my order was still made quickly
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Melanie Graves
Friendly service. Clean restaurant. Awesome experience!
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Alex C.
Excellent staff and service. Thank you
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Lillian Shipp
So happy this place is so close
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Andrew Arzola
Very generous with scopes