Address: | 5006 Garth Rd, Baytown, TX 77521, USA |
Phone: | +1 281-421-5087 |
Site: | chick-fil-a.com |
Rating: | 4.6 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM Closed |
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Alma Ramos
It is always that 1 person that is in a bad mood and this time I guess she is a manager!! Cashier takes my order I pay and then I realize I forgot to up size so she says " No problem I got it!" I said are you sure its my fault I forgot and she says no " maam I got it!" Manager comes from behind her with a loud tone and says Im going to charge you for the up size!! (I didnt mind paying) The point is that just because you have a title doesnt mean you have to talk customers like that and make your co-workers feel like they are going to get fired!!
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Trish
Never lets me down. I cant say the same about other restaurants in Baytown. Whoever the owner or managers are for Chick fil A, they are very business savvy and organized!! I wonder whats their secret. No other fast food chain is ran like that. As much traffic and customers they have daily, it is still ran smoothly and food is ALWAYS FRESH AND GREAT!!!
YO
Yofija Jaifoy
Fastest drive thru in Baytown. Most accurate order from a drive thru in town, as well. Longest drive thru line...but as I said, they move the drive thru as quickly as possible. Longest wait time was about five minutes... other chains take longer and always have our order messed up some how. So.. it is a feat and they come thru on top here.
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Jackie Thompson
Well I went in there and the people working there are always so sweet and nice. Theyre Fast, and food is always fresh. I was in there earlier and my son kicked all 14 dollars of food on the floor and my son is almost twenty months old and they told me whenever I wanted to come back and they will replace it on them. Which was so sweet.
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Sandra Madden
I go here almost everyday Monday thru Friday. They call you by your name (Bug) and they remember your order. The service is excellent and the staff is friendly. I have one by my house but I never go there because the service isnt nearly as good. Thank you to all of the staff for doing such a wonderful job.
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Space City Guy
Always great service at this Chick-fil-A! Great food, clean place, fast service, cool app based rewards program. Highly recommend! Edit: Curbside delivery is great, but when its busy you still have to wait in the drive thru line to get to the curbside spots. I still love you Chicken Filet! DELICIOUS.
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Wendy Frisbee
This place is AMAZING!!! I love going there. The service is fast and accurate. Never gotten an order wrong yet. The food is always fresh and great. There is no other place that is ran like this place. I love my Chick-fil-A. I just wish it wasnt so expensive. I would eat here all the time.
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Charlie Suarez
The reason I was giving a 3 is cause I drove 40min for breakfast.. cause I had to work at baytown.. coming from a HOUSTON guy..I was disappointed.. but the manager was so nice they replace it with lunch.. people here are so nice and helpful and understanding.. thank you chick-fill-a!!!
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Arnetric Robinson
This is a fast food restaurant that goes above and beyond customer service. They are such a wonderful contribution and asset to the community of Baytown. Ive been to other Chick-fil-As (hwy146) and this one the best customer service in town! Thank you for appreciating your customers!!!
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Jourdan Rodgers
My daughter an I have been coming to chick fil a every Thursday for toddler time for four months now. Never had a single complaint. The service is outstanding, always a warm welcome and food is always great. Definitely more than just a place to eat for us!
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Miranda Lewis
Was awesome service. I had an issue with the app ordering my food. Came in, the manager jumped to assist!! Got my good out to me FAST and had a laugh cause someone with same last name had almost same order. Will be back and recommend to all to come here.
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PRO CHAMPIONSHIP WRESTLING
Best customer service Id ever experienced in my life. The staff is always polite and brings your food before you can even get your straw. Im so impressed with the service and quality of the chicken. Only if all business places were like this.
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Luke Walton
The fastest service for the amount of custumers. The line was backed up all the way around the building, but that line was moving I timed it Took 5 minutes from when I just got in line til I was driving off with my food !Good Job!
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Jess Suarez
Dont get discouraged when you see a line of cars. Line moves quickly during breakfast and lunch hours especially drive thru. Orders are always correct and service is impeccable. Monday family nights are a great way to start the week!
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Gary Pruitt
Just a great place especially breakfast. Eat your meal read the Chronicle they have just relax. Pretty hectic around lunch. Managers and staff always upbeat and friendly. Make you feel like family if you go in enough
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Marysol Draper
Chic FIL A is doing it right! Employees are never rude, and service is fast. Love that their menu is healthy. They arent trying to kill us like the other fast food chains. We love the spicy southwest salad!
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KEITH DEVORE
The December 8, 2016 Biscuits & Badges Breakfast held here was amazing...Check it out for yourself on Youtube by typing the phrase --Chic-Fil-As Biscuits & Badges Breakfast in Baytown and see for yourself!
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marconi adhikari
Good food, but always long line of people waiting. I guess all chick-fil-A are busy during rush hours. Also, have taken kids to this place on Saturdays. They love to eat and play there.
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Nani Tristan
It was very busy, but we still got our food in a timely manner. I forgot to get a fruit cup for a kids meal, and they made the exchange with no problem. As always, the staff was great
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Mari S
Best, Chick-fil-A!!! Ive been to others and the class A service that I recieve here is lacking at others. Great and fast service, always busy but the wait is never long. Very clean
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KATHY HART
I love Chick-fil-A food I love Chick-fil-As attitude I love that they give their employees Sundays off even though my favorite time to think of wanting Chick-fil-A is on a Sunday LOL
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Morgan Cottrell
I had the best experience Ive ever had at any fast food restaurant! All the workers were so fun and loving and kind. Ill definitely be stopping there again sometime!
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Jon Mears
Passing through when looking for dinner saw the CFA sign. Although it wasnt right off the Interstate, it was well worth the short hike off our beaten path.
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Darleen Tubbs
The manager himself was just beyond rude, my family and I will NOT be back any time soon. Probably not at all at this particular location.
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Brooklyn Allen
I had a raw piece of chicken in my cold chicken wrap. went up there to tell the worker, and she tried to offer me another one. seriously?
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Kenneth Hampton
This Chick-fil-A is absolutely the best and the staff is great. Especially Mrs. Marci and Mr. Nessar provided the best customer service.
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Vickie Heath
Regardless how long the lines are service is always fast and accurate. Great customer service. And did I mention the food is good.
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Matthew Stone
They are very concerned with service. Even when busy they are all calm, fast, and looking for ways to make the meal enjoyable.
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Raymond Mack
Chicken gives me the runs for some odd reason. I try to stay away. Fries arent bad. Soda is straight. Thats pretty much it.
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Nathan Hunt
Its a chick fil a so you know what food youll get but the service is phenomenal. Better than most sit down restaurants.