Whataburger

Reviews 13

BR

Brittany Gilligan

Always expect your food to be cold and to have waited for at least 15 minutes, even if there is no one else there. Also realize that it takes a high iq to work here and get each order out with all the right items. It will always have a problem. Make sure to check you receipt to see you were charged the correct amount for items. The people inside will not tell you the truth when confronted about a wrong price. I find that driving around and checking the sign against your receipt is an effective way to see you are not over charged. Be advised to not order any thing involving chicken. It will either taste like rubber or be so over fried its burt on the inside. And dont even think about asking for extra butter cuz it wont happen. The bacon tasted like some dog treats smell. For this place to be rather new here its hard to understand why its still here, or that corporate doesnt do something about this.

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LU

Luis Martinez

Pésimo personal,Pésimo servicio,no te saludan,son muchos empleados y pocos clientes y a pesar de eso no te atienden y ni caso hacen,se ve que están trabajando más a fuerzas que de ganas les tenemos que pedir que nos atiendan y cuando te llevan la comida no te ofrecen NADA como servilletas,ketchup etc.ni en las mesas hay nada tienes que ir a pedir las cosas.

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GI

Giovanni Di Roma

OK normally I like whataburger but like whatthefuk . I asked for a #3 and they all like u want cheese on it? And in my head I was all like of course I want cheese bih but I told myself I wasnt gonna fight today so I said yes maam. And then she asked me for mayo or musterd and I was like okay yes mayo. And then I asked for large sprite. Well turns out I had to wait at the drive thru 4 about 20 minutes and when I got my stuff it was all WRONG! They put musterd, jalapenis on my burgur and didnt even put the cheeze I asked for in the burger! I went in there and was about to fight this bih with her stoopid ahh putting jalapenises on my burger. But at least they got the drink right so uh 2 stars is all I give. ~wheezy

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CY

Cynthia Rodriguez

I waited for 45 min to an hour, they were so slow, After i was waiting for 15 min waiting to order i finally Asked the cashier whats going on? She said i just got to work were changing shifts. To hold on a lil longer. Then to top it off they left out my fries, then I wanted a shake and the cashier said the machine was broken, then made it to the window finally and I was waiting I notice one of the other employees was making a shake for a customer in the dining room. I would have said something but didnt want to wait another 30 minutes. Customer service is very very poor. My food was cold by the time I got home, I will not eat there again!! Bad thing about is that I love Whataburger!! Very poor poor SERVICE!!

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KR

Kristin Carlson

Out of town at this location and go inside to order my family dinner. Everyone was in the back laughing and talking and looking at me and no one would come take my order. Finally, a girl that didnt know how to do her job took my order. No one would help up front. The manager and the workers in the back were talking about people with ""big asses". Very inappropriate for the work place. All the workers were just walking around in circled trying not to have to help anyone. Totally rude! People have been here for over 10 minutes in front of me waiting for their food...seriously management here is lacking. Need better employees that would appreciate their jobs.

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R.

R. Morgan

Awful. Order #512974 , 4/3/2016 We pulled in to placed 2 orders at 11pm. Paid at 11:25. Order number 2 was out at 11:30 and order 1 was out at 11:44. When asked what delayed the service the cashier, Brayton, was polite and apologized. However, "we only have 3 people" is not an excuse. This is the newest location, but the location at Military Pkwy, as well as the location at E. Kearney are alway short staffed but never take 45min to process an order. The car ahead of us waited longer, as they were still waiting when we pulled away. Im sorry, this is absurd service and time management. I will not be returning.

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JA

Jason Singletary

This place sucks, the place was not clean, trash running over. They had no napkins out, lids everywhere and nothing wiped down. My wife ordered the Honey BBQ Chicken Sandwich with the sauce the side and they actually put the sauce on the sandwich. She went to ask them to remake her sandwich like she ordered it. They said that she had to give the original sandwich back to remake the sandwich like she ordered which we all know that it is a Health Code Violation to give back food that has already been in your possession. I will never eat at this location ever again. I will be calling Corporate on this visit.

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OS

oscar lopez

This place sucks..I ordered a buffalo chicken sandwich, and guess what it comes without buffalo sauce..plus we have to wait at least 40 min to get our food ready..my kids ordered 2 kids meals of tenders, cashier ask what sauce they want for their meals we said "ranch" and no ranch was in our order, my kid went to ask for ranch and they said, cost $.50 cents. .Lol..honestly I dont come back to this place, dirty, slow service, for my opinion all workers need to be replaced for people who really likes to work..not to be racist, but hire more latino employees, they faster them the ones you have there

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BE

Ben Adams

Friendly cashiers, and good food. I had visited this location a couple times in the past week and the only reason I gave this a three star rather than a four was because each time I went in, I dont know if it was the GM or the MOD, but they were constantly fighting with cooks in the kitchen. Its just frustrating to try to unwind during lunch and hear two employees arguing over something when they should be taking that to a more private area. I will say again though, good food and friendly cashiers.

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CO

Courtney Santoro

Slowest whataburger ever. I dread coming to this location. Other locations are ridiculously far from the house. I avoid this one as much as possible. There are times you are waiting 10 minutes or longer after paying. This place is never really that busy, but still takes forever. You can wait 10 minutes after paying first thing in the morning when there is no one else around. They usually get the order right, but... Its just pathetically slow.

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RO

Rosario Franco

ME FASCINA WHATABURGER PORK ME CONCIENTEN LA AMBURGUESA ME LA SIRVEN COMO YO LA PIDO SIEMPRE CAMBIO MI CARNE X CRISPI CHIKEN MMMM Y CON TODO LO DEMAS MMM BUEN PROBECHITO A LOS K ESTAN COMIENDO AHORA!!!!

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NA

Nagisa Phantomhive

Employees dont take the time to train newbies. They also keep minors too late. Even though minors are supposed to be out, by 10:00, mostly everywhere, for their safety, I can still go through the drive through and see a teen faces. Not to mention how bad the customer service is. Stuck up, irresponsible employees=horrible resturaunt. Foods okay though.

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JE

Jessica Evans

I went threw drive threw and I was nice to the lady. I was smiling and said thank you. She looked at me with an attitude. Acted like I was bothering her. New trip there.... my boyfriend went in before 930. He didnt come out till 10. We only had a chicken biscuit combo with orange juice. Then a taquito meal with sweet tea. IT WASNT EVEN THAT BUSY.

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