Address: | 2843 W Andrew Johnson Hwy, Morristown, TN 37814, USA |
Phone: | +1 423-587-9784 |
Site: | buffalowildwings.com |
Rating: | 3.5 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–11PM |
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rahul bharadwaj
I ordered dinner from this Bdubs today and I regret it. I ordered medium size boneless wings and side salad. When I got back to my Hotel, I realize that they were the classic wings. It was Tuesday so classic wings are cheaper but my receipt clearly said boneless wings and I paid the regular price of bonelsss wings. Anyway that is not my main concern, I dont like classic wings and I always order boneless wings. When I called the restaurant I was transferred to guy who had to check with his manager on what they can do since they messed up my order. I had asked for a refund or gift card as I did not want to drive back 20 minutes to their place. The guy put me on hold for a bit while he checked with his manager. He told me that the manager said that I would have to come back to the restaurant bring all the items and then they would check everything and provide a refund or store credit. My point is that YOU are the ones who made a mistake and screwed up my order and why do you expect the customer to pay for it by driving back with the food. They know that most people will not drive back and its just a lousy tactic to cover their screw up. Dont get me wrong I love BDubs but I am not sure if I want to come to the Morristown location ever again.
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Lucas Cronenwett
Ive gone 2 times in 2 weeks and every time Ive gone, both servers complained about their tips all because both times; one of my friends gave exact change to pay for their order......even though we were going to leave an actual tip on the table before we left. Just because were paying for our order doesnt mean were going to tip you right as were paying, maybe if you wouldve waited another 5 minutes youd realize we left your freaking tip on the table. They try to make you feel guilty that "we only make $2 and hour and cant afford to provide for a family....well maybe you shouldnt work at a job that pays that? The food isnt even that good and takes forever to come out. Since this happened 2 times for no reason, this will definitely be my last time.
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Chad Richardson
Let me start out by saying I have been to this place 3 times , each time hoping that things had changed ! Service is poor , meaning 25 min to get a Diet Coke in a half empty restaurant with waitresses standing around talking cause there bored , food was awful , cold and tasteless , even after addressing issues with the manager on the 3rd visit I refused a free meal and paid my check and left nicely , if you want a real Buffalo Wild Wings go to Johnson city fantastic place been there 20 plus times and always great service so good in fact I dropped a 100 dollar tip twice because I was treated respectfully and honestly
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Jennifer Ellis
My kids and I came in for lunch, although there wasnt anyone at the door to seat us, Kaylyn was excellent! She remembered exactly what my kids drinks were. We were served fresh food. Hot and delicious. Kaylyn also got whatever was needed without question. The manager on duty was attentive as he walked through checking on all orders that were brought out. Love this bdubs!
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Brittany Buck
If youre pregnant this should be your last option. Ive been sitting OVER AN HOUR still no food, waitress just threw the drinks on the opposite side of the table walked away.. NO TIP FOR HER! I wouldnt suggest this place to anyone only thing worth getting is the strawberry lemonade literally!! Beyond disappointed!!
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Sakura Sakurakoji
When we got there no one was there to seat us. The food took a while, we waited for like 30 minutes or a little bit more. The wings were not hot when I got them but they tasted good. Just alot of waiting is the downfall.
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Wes Runions
The food that we got was great. The first 3 things we tried to order werent available. The door greeter......well he needs a new line of work. His job is to greet and make people feel WELCOME he failed miserably.
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i Opener
Probably the best environment to a restaurant in Morristown, TN I have been too. I will let you know how the food was when it gets to my table. Food was fantastic, you got to eat here just once people lol.
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Ruth Young
Great wings & so many choices. Brett my waiter great. Tried a few draft beers. Lots of choices. Boneless wings & the new loaded tater tots terrific. Nice meal, great service. Will be back.
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Brian B
This B-dubs kinda sucks! Over priced and not that good of food as the others I have been to. The service is good, but the food just isnt up to par with other B-dubs Ive been to.
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Heather Gayle
Incredibly long wait for dry cold food (50 minutes) Remember folks, they have a 15 minute lunch guarantee, you get your food for free if they dont bring it in time.
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Jokerswild1987
Food was good but portions are WAY TOO SMALL for price. Buffalo mac and cheese in particularly was so small for 10 dollars a microwave dinner has more food in it.
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Vincent Rojas
Great food, but really slow service. I had to get up from my table to remind the waitress about the checks we told her about when she was last at the table.
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Jean Willson
Food and service were great. It was our first visit, but our server helped us choose good food. I thought it was a little too expensive, but well go back.
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Alexia Matthews
Pretty good food but its a little pricy for just a meal of wings I mean I recommend eating there but make sure you got at least 60$ to feed 3 people
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Nathaniel McClaughry
Went for lunch had maybe 3 tables there and waited 15 minutes to be seated and no one seated us just looked at us wont be returning there.
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Amanda Winstead
We come here at least 1 to 2 times a week! The service and the atmosphere here are wonderful! Im so glad we got BWW in Morristown!
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Serena Hernandez
Want the best Cherry-Limeade? Buffalo Wild Wings is the place! I absolutely loved it, not to mention their wings as well!
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Isaiah W
The have some tasty wings, but they take 17 minutes to cook, fresh made to order. Si be ready to wait for awhile for them.
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lee wilson
Only get one star because i cant no star !!!! Waited hour finally spoke to manager and left what a joke last visit for me
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Mike White
Food,beer, and atmosphere were good.. but unfortunately we were sat by the bathroom so that wasnt very pleasant.
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Jordan Dalton
Service and food is hit or miss, some days great some days poor. Atmosphere is great. Especially for sports fans.
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Randall Blackwell
We waited way too long just to order drinks, and even longer to get them. There are better options out there.
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Shawn Lawson
I was overcharged and accused of lying twice. Terrible service, Ill not be returning to this location
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Cindy Hill
Just spent $100 counting tip.. Worse food ever!!! Tipped because it wasnt the fault of the waitress..
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david d
For $3.50 you get a mediocre serving of low grade French fries that are probably McDonalds rejects.
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Carla Hastiemorrow
Had a wing that still had pin feathers in it ! Just nasty. Service was good though , so was beer .
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Harley davidson
Best looking staff Buffalo Wild Wings has to offer. Plus the Parmesan garlic is the stuff.
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Rob Smith
Service is slow and waitresses comained about tips, small portions on way overpriced food
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Bryant Eismeier
Good food and service is good. Little loud, but its a bar so not out of the ordinary.