Address: | 7850 Poplar Ave, Germantown, TN 38138, USA |
Phone: | +1 901-759-1439 |
Site: | panerabread.com |
Rating: | 4.1 |
Working: | 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 6:30AM–10PM 7:30AM–9PM |
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A Private User
I went to this Panera, since it is in convenient location. I went in there with couple of my friends during lunch hr. We ordered sandwiches and we were provided wrong order. Sometimes things go wrong , and since it was busy we thought its could be mismatch or something. So, we told them that the order we got were wrong. Then, the guy got totally mad and said we have the right order.He opened the sandwich and said "See I know what we are doing? " We were polite but apparently, why would you be mad with customer in such a manner? We have eaten in other panera bread and we also know what we were ordering. Basically, we were shocked with such stupid behavior.
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Kelsey Hitesman
Although I throughly enjoy the food at panera bread, there has become a constant disturbing experience anytime I go there under the management of Kyle. I have seen him demeanor and embarrass another manger in front of not only staff but guests, and that is extremely unprofessionally. I was under the assumption that panera was about "warmth", but he has shown me on multiple occasions that that is not his priority.
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Jenny Long
Mike was very helpful, patient and friendly with my complicated order and transactions. I had one to go order and two dine in orders, they were all correct. Then I paid partially with a gift card, partially with cash and the rest on a debit card. He did the transactions seamlessly and in a very timely manor. The food was great and the service was even better!
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Sean Stanhill
We came here for scones. We left with scones. We ate the scones. We liked the scones. All in all, a trip well worth taking. I had asked if Apple Pay would work with their point-of-sale terminals and the attendant didnt know. She was very patient and friendly and said if I wanted to try I could go ahead. By the way, it doesnt. At least not as of this writing.
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James Mace
2nd time we have placed a rapid order and arrived to find they havent made it yet. No sorry, no remorse, nothing extra offered or taken off for our inconvenience, or wait for extra 15 minutes. Which made us late delivering breakfast to our worship team. Guess we will be taking our business elsewhere
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Shawn Lane
This is a great location in Germantown. This location is always clean and the service is fast. You usually only have to wait a few minutes for your food. I will tell you this location at lunch time is usually crowded.
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A Private User
Lunched with a friend. I had the salmon Caesar salad. It was fantastic - with just the right amount of dressing. Quick food delivery and great service! Good value... will definitely go back again!
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Spencer Stantis
Mediterranean Veggie was really really good, but the Steak and Arugula was ok, but it started to soak the bread through which is not good for texture. service was fast and the staff was nice.
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Susan Shannon
Left my credit card in tray and they threw it away by accident. I called back to see if they could help me. Manager VERY RUDE stating he would not dog through the trash!!!! Again very rude!!!
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Haley Spencer
Great employees! Paneras stopped selling one of my favorite smoothies and they happened to have a jug of the mix left and gave it to me since I am a Paneras card member!
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Caleb Smith
The rapid pick up app is awesome, you can completely customize your order and have it ready as soon as you get there. Perfect for when youre in a rush.
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Jimmy Arnold
Dont care Panera..its just not my thing, i guess..... and oddly enough, I didnt eat there.... I was having lunch next door at a pizza place...
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A Private User
I come here often, and it is always packed. But if you come before or after the lunch rush, you should be able to find a table pretty easily.
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Bryan Winter
Everything you would expect from a Panera: great food, courteous staff, relaxing atmosphere. Great place to meet for small business meetings.
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LESLIE HOLMAN
Came in during a very busy time , lunch hour but didnt wait long.I received Service with a smile and the food is very tasty as always.
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Chris Stantis
Quick and nice service. Loved the Thai chicken salad. Steak in the steak and arugula sandwich underwhelming though
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Paul Kang
Staff here are very friendly and the location allows for a lot of light in the dining area.
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Michael Hirsch
Food comes out fast and tastes great. The staff are very nice. Great place for lunch.
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sarah crewe
Panera bread is one of my favorite places to spend time with friends!
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Mary Jane Thompson
Warm blueberry bagel slathered with honey walnut cream cheese. Yum yum
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han han
Food comes out hot and quick. Friendly service. Good food.
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Gita Pab
I love their salads but they are a little over priced !
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andrea smith
Love when Anthony makes my salads he puts just enough
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Scott Finney
Good place for a meeting. Reliable wifi and coffee.
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david richmond
But service has a bad attitude. And is over priced.
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Chris ledbetter
they have a friendly staff and great food.
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Kevin Wilkins
Best sandwiches, really nice cinnamon bun.
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Doug McCage
Love the new drive through option. Fast.
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David Simmons
Typical Panera... In a cool location
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Danna Macedo
The staff are nice and polite.
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Kyle Davis
Great ham and Swiss sandwich
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Love God First Yahweh
Green tea is so refreshing.
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daniel smith
Expensive. Not good service
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Luke Williams
Good food and easy option
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Kevin Tanis
Great salads and pastries
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Gregory Weems
Very poor attitude!!!
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Curt Moore
Great Value.....
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Janet Crisman
Great salads
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Braden Tyrrell
Good stuff
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john davis
Great food
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Dukhayel Aldukhayel
Good