Address: | 1550 American Dr, Florence, SC 29505, USA |
Phone: | +1 843-317-6348 |
Site: | rubytuesday.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–12AM 11AM–12AM 11AM–10PM |
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Karis Feldman
WORST EXPERIENCE EVER! Received an email stating that I was eligible for a free burger on my birthday, up to $10 in value. So I showed the waitress my ID/email, and she took my order for a bacon cheeseburger. AN HOUR LATER, my burger arrived. When the waitress asked to see the email for the redemption code, there was no code. So she had the manager take a look at the email, who said that without a code, I was not eligible for the promotion. I asked if there was any way I could pay for a different item, such as an appetizer, but they were not agreeable to this. So #1, the company needs to send out the CORRECT email for this promotion, and #2, the waitress/manager should have told me BEFORE I ordered/ate the burger that I was not eligible for the promotion. Instead, I basically got scammed on my birthday. The "correct" email that I was supposedly due to receive in a few days never arrived. I will never be dining here AGAIN!!!
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Libby Robinson
We ordered the pasta with broccoli and it came to us with no grated cheese on top as it always has. I asked about the cheese and the waitress didnt seem to know what I was saying. She said I can bring you some if youd like. Yes please, so I got a cup to sprinkle on my cold food. We didnt get the little garlic biscuits so I went to the salad bar for some of their little crispy bread pieces to eat with my pasta and I got three pieces and a hair! As I was going to the restroom I looked inside the kitchen as someone was coming out and the crew preparing the food had no hair nets on. But our waitress was a very pleasant young lady that kept our tea glasses full.
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Donna Pruitt
Been there twice in the past week and both times they were out of several items. The first time was on Sunday evening and they had a list of things they were out of which they showed us when we walked in the door. I guess thar should have been our first clue to get out but we didnt and it was terrible. Went back tonight which is Tuesday two days later still out of items but the food we did get was pretty good. Not planning get to go back anytime soon. Maybe management will get their crap together soon. Not good
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Gin Jones
This is the 3rd or 4th time, menu options were unavailable. Today, no burgers! Can you believe a place known for burgers and mini burgers has none? Waitress was uninterested in anything and just went through the motions. No personality at all. Had to ask twice for honey mustard. She didnt refill tea until she brought the check, would have been nice to have beverage with our meal. The salad bar was a huge mess when we entered. I DO NOT plan to return. Nor do we recommend this RT location.
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Roy Metzger
Nothing 70 bucks for crap food. I had Ruby Tuesday for lunch, it was awful! The waitress was as friendly as a serial killer. With my steak, which was the wrong one, I had grilled Zuchiini and grilled Brussels sprouts.The so called fresh Zuchiini was freezer burned, and the Brussels sprouts smelled like a nasty roadside rest garbage can in the summer... I will never eat at a ruby Tuesday again.....
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Roger Metheney
Food was good but the service was bad. Our waitress was training and I felt bad for the trainee because our server was terrible. We waited over 25 minutes for a hamburger. Then we waited for our waitress to get the mustard for it. She never came by to check on our meal. I had salad bar and as always, it was delicious. Theyve added candied walnuts and they were so good!
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Joseph Sorrell
Extremely poor host team rude, and Judgememtal. It doesnt matter how good the food is if you host team wont let people in the door. Also how does a restaurant with seating for 120 only have one highchair? Overall no amount of good food and environment can make up for the lack of welcome in this establishment. I am sad to admit I use to work here in a better time.
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Lisa Miles
The worse ever ..food was good.. the very worse waitress ever .she made us go without drink..had to find our own silverware. .when I said something about something else to drink she starts hollering at me in front of everyone there with Manger standing right there..Manger was very nice..the waitress name started with a t...
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Paul Giampa
It seems like its just another chain with the same old same old. However I think one of the best things on the menu is their salad bar or their Italian antipasto salad is very good. Drinks are overpriced and under poured. Staff was friendly.
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Emily Hunnicutt
An old favorite for dates, the salad bar is fresh and the service is quick. My only qualm is with corporate, they stopped service the cheesy garlic biscuits. Beyond that, this restaurant is a great place to go for a good meal.
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Daniel Whitt
Worst food ever. Food was servered cold. They had to re cook the entire mill. For $20 a plate food was no way near what should have been expected. Find some where else to eat.
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Darran T
Service, while courteous, is going down hill. Food quality is going down hill. Best menu items are being removed from availability while still on menu.
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Richard Carraway
Had a great table service was slow because of one meal server could have come out and informed us before critical mass LOL refills were slow
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Jenn Horan
Jasmine was a wonderful server and provided great insight for our lunch selections! The food was excellent and plentiful. Highly recommend.
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Kevin Cooper
Food..GREAT! service..ATTENTIVE & KNOWLEDGEABLE! pleasant atmosphere to enjoy with friends & family!
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Tam Bur
Do Not Eat there!!!!! My family will never go back!!!!! You can keep your coupons!!!!!##//^^&
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Pamela Lawhon
Excellent food and absolutely awesome service by Neal! Way to go Florence Ruby Tuesdays!
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Shawn Graham
Service was slow and unprofessional, food was cold and unappealing, we will never return!
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Cynthia Stevens
Great food!!! However, the prices are a little high...they just went up on the salad bar
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A Private User
I love Ruby Tuesday. I would love foods that are not as calorie and salt laden.
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John Dickerson
Dont go with a party larger than 4 it will be a hour wait if not more.
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Mattie Singletary
Food cold service slow not best place to go for special occasion
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Charmaigne Warren-Ray
Restroom needs improvement later that day but other than that.
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Samantha Phillips
Terrific food, great service...just a really nice atmosphere!
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Jonna Pittillo
Fantastic new chicken with mushroom entree. Great service!
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Danny Ferreira
Good salad bar doesnt make up for the horrendous service.
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Vicky Blew
Great prices and food. The temperature is freezing.
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Anthony Welch
Food was cold, service sucks, what more can I say.
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John Koller
I had an awesome rib eye here. Great service too.
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Jan Yarborough
Everything great. Good service and very friendly
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Gina King
Love their salad bar and Honey glazed salmon.
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chi Epps
I was sitting here for 20min and no service
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Corey Hunter
Service was excellent! Good was on point.
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John Bell
Place was almost empty food took forever!
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Terri Hawkins
Have great food and servers are friendly.
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Tyrone Hicks
Food was good and waitress friendly
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Angela Radford
Out of food 15 min wait for a beer.
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Marshall Wells III
Good at handling a big party
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R.O.B Dinero
Good food even better ppl.
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Allison Lundy
Excellent service and food.
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Pam McCaskill
Great service great food!
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Baby Girl
Great food great service
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Bill Eaddy
Great food and bar area.
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barbara benjamin
The food were very good
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Jessie Gibson
Best one in Florence.
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Mitchell Ritch
Great staff and food.
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Kara Merritt
Awesome salad bar!
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Geraldine Brewington
Love food choices
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Sarah Pierce
Good wasnt good
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lashawn mumford
Great salad bar