Address: | 1331 Broad St, Providence, RI 02905, USA |
Phone: | +1 401-437-8220 |
Site: | providencenewchina.com |
Rating: | 3.5 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11:30PM 11AM–11:30PM 12–11PM |
ST
Steve Jagoda
Chinese food is Chinese food, order from somewhere else that understands simple customer service principals and respects your money. I live one mile down the road, after 45 minutes I get a call from the driver and hes at the wrong address. (I ordered online, the address couldnt be more clear, no excuse) Another Half an hour later (hour and 15 minutes from when I placed the order) he finally shows up. I dont even get a simple "sorry." I placed a large order for the family, which is overflowing the single bag they stuffed it into. It was so full the bag couldnt close. So our bag is open, a box of chicken in the bag is open and visibly exposed. Maybe the driver got hungry? To top it off, the free crab Rangoons for ordering over $30 is not included. I call the restaurant and they refused to do a single thing. There are plenty of other Chinese restaurants, choose another one that respects you. They cant comprehend making up for their mistakes one time, and doing the right thing, to keep my ongoing business. So disgusted. Will never order from here again, you should not either.
FR
Frank DaMunie
I ordered from new China despite the sketchy reviews on here but found it to be very pleasant experience. Best house special lo mein in town. Large portion and best of all the delivery was super fast when I made a reference to the driver about how fast that was he replied. "thats why new China the best!" And ran off
DA
Dan B
They used to be good. Not anymore. Old food very expensive. Rice taste old. Chicken taste like they re fry it to save time. Gave this place too many chances. . Sorry.
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Isa Veras
I really enjoy their egg rolls, but, unfortunately the fried rice was too dark and salty. Also, the owner can be very rude at times. Bad attitude and no manners
GI
Gin Peoples
3rd time coming here, and sadly chicken wings was over cooked , so was the egg roll. Rice tasted horrible. Maybe new cook? Wont order from here again. Garbage
VA
Vanity Royal.
There food is amazing Ive been ordering there for about 5 YEARS now lol Im literally in love with there food its the only Chinese food restaurant I trust 100%
JA
Jasmine Velez
If I could post a picture of the peace of metal that was on my meat I would its on my Facebook page however I want my money back it could of been my life!
NJ
Njeri Gore
So I ordered pork fried rice and there was barely and pork in it. I was a little disappointed I hope this was a one time thing!
MA
Manny Nunez
Im a taxi driver so I have tried a bunch of these types of restaurant in town and this is by far the my favorite one.
ER
Eric Medeiros
Never order for delivery. they doubled the price of my food and for two plates of food costed 20.00$
KE
Kevin Darosa Sr.
Great service & delivery food is great fries are still crisp when delivered love this place
KA
Karla Hernandez
Amazing place. Best Chinese food. I come down from Woonsocket to eat here.
OL
Olgalis Fuentes
I was in love that brought Delivery
AN
Andy Espinal
I really like the food there. They are also open late.
DA
Damian Santana
Theres food is really good always buy food there
EL
elvy te meto
Burn old cold food bad customer service
TO
Tony Smith
The best place to go out to eat
IV
Ivette Checo
Inexpensive place to take out!
RA
Raymond Vargas
Good food and great service.
EN
Engelin Torres
Great food,fast and friendly
TA
Tamerra Scott
Rice was mushy rubs were dry
AN
Andy Jiang
Fast and friendly, THE BEST
NA
Nataleee O
Horrible customer service !
GA
Gabe Rondon
Best Chinese place so far
JO
Jose David Guerrero Amarante
The Best restaurant
AD
Adam Martin
Amazing food
NE
Neli López
Bad service