Address: | 3315 Hamilton Blvd, Allentown, PA 18103, USA |
Phone: | +1 610-395-1200 |
Site: | pizzahut.com |
Rating: | 3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
A
A Private User
I will never go there again! I went to this location on a Sun night with my two small children (1 and 3). I know that they were a little busy, but it took almost an hour for them to bring our food out, 55 min to be exact! The server came about 5 minutes before our food was served to tell us it was on its way. She didnt ask us if we needed anything or say that she was sorry for the wait. The food finally came after way too long of a wait. I will never dine in this location ever again!! An hour is just too long of a wait with two small children!!! Thinking back on it she must have forgot to put our order in, there is just no way that it should have taken so long! Other people that came in after us got there food before us and all we ordered was a med pizza and 1 spaghetti.
JL
JLLV Appel
Do not spend your money at this location. The Manager Contessa is very rude, unprofessional, yelled at me as I tried to place an order. They made a mistake on a previous order and she refused to honor the correction and stated that the previous manager who took corrective action no longer works there and that she, Contessa is not honoring. The worst part was when she hung up on me as a was placing my order. If I could give zero stars that would still be too high!
AN
anthony deibler
Host was rude. Service slow. We had actually figured out what we were ordering before we were even asked what we wanted to drink because it took so long. Than 5 minute wait to even bring the drinks out. How long does it take to put a cup under a soda dispenser and bring it to the table? Almost took a nap at the table. Still waiting for our food while i write this. Got bored and decided to review which I never do at any place.
CT
ctsws6
Absolutely disgusting. Pizza was hot at some point, but not when it arrived to my home. Also, and worst of all, pizza looked like it was drug across the floor. There was a sludgy gray substance all over the crust. The crust was also spongy and soggy. I will not even bother to call and complain cause I have no interest in eating anything from this place. Do yourself a favor and call papa johns...
BR
Brian Schall
They always give me the wrong crust and charge me for the extra amount every time I order. I even specifically make sure they repeat my order. Never will I order from this place again. I was on the phone for 30 mins on hold and still never got the correct order. It sounded like the person I spoke with was on drugs. Delievery Driver was great thats where the one star comes in.
MA
Maddie Macik
We ordered on the app, and it said our order would be ready at 6:20. Got to the restaurant and they hadnt even started making our order. We had to wait 45 minutes. I would maybe accept this if this location was busy, however it was dead. Also, cashier was very rude and didnt seem to care about assisting anyone in a courteous manner.
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Baudelaire1 H
Food was COLD! lady was rude like i wasnt worth her time typical inner city bullshit. Om always trying to give people the benefit of the doubt but i spent 45 dollars on food for me and my family ill take it to small claims if i have to....you sheisters are NOT keeping a red cent of that money....buncha bums
DH
Dhaval Patel
Very nice pizza. We had thin crust pizza with pepper and onions. It came out really nice. Its been a while since we had PizzaHut pizza but this place is great. Staff is very friendly. Our server was Theresa and she was great. Overall we had really good experience. I would recommend this place to others.
CE
Cee Cee
On a Monday night, my order was suppose to be delivered in 45 minutes, however the driver shows up at a total hour and a half later after I placed my order, plus my food was cold! This establishment is absolutely incompetent and irresponsible. Get it together please, and act like you want a job!
KR
Kristen Schlegel
ALWAYS having problems here. Now we got charged twice for a $45 order, and so we tried calling to see if we could get a refund back for one of the orders and they INSISTED that we werent charged twice. We have proof on the bank activity for gods sake. Im done with Pizza Hut.
AN
Angelica Ruben
My husband and I were craving pizza so we headed to the nearest Pizza Hut. It was a full house so we decided to just buy a box of pizza to go and eat it at home. We ordered a regular size of the bacon supreme flavor. Overall a pretty good place!
JO
JOVANA RODRIGUEZ
They were very rude cancelled my order and didnt even notified me i waited 2 hours lika a dumb ass thast very disappointing and they didnt offer no apologies when i had 2 kids waiting and hungry to death im never buying from them never....
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shazam gameing
Oh my freaking god it was awesome i got a cheese lover,meat lover,suprium,and veggie lover and shared it with the whole family!!!!!!
DO
Dominic Sabol
I order delivery, most of the drivers are nice, food is excellent, but they need to include dipping sauce for wings for FREE!!!!
DE
Deborah Lentz
Pizza was delicious. Jackie was wonderful. Was a bit leery after reading the reviews. Service was great. No problems.
BH
bharat kadhiwala
Worst customer service. Order online still mashup order two times. Manager jet was rude. We called and hang up phone.
TO
Tony Khanna
sorry to say , very bad experience, very late, looooong hold time, this is NOT the way to run the good business.
PE
Pedro Morales
Standard Pizza Hut fare, the service and decor are what you would expect from a Pizza Hut restaurant.
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Benito Ortiz
Minute to closing they still sat us down a party of 7 great service love the pizza
MA
Majd Helou
On hold for 30 minutes, wrong order, and cold food. Never again
MI
Micaela Santay
Ricos pizzas
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Weronika Mandes
Good and fast service. Amazing garlic bread with cheese
DA
david toolan
Bad service when eating inside. Food is not that great.
7L
7locker7
Very good and fast service. Food is always tasty.
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A Private User
lunch buffet is decent. standard pizza hut fare.
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Ana Baez
The pizza was amazing and the service was great
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Victor Zenteno
Bitchy attitude by server once I came in !!!!
VI
Vivek Dave
I like this place .this is my fav place
KI
kizzle922
Got there when expected . Thank you
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A Private User
rude waitress - totally unhelpful.
JO
John Korutz
My go-to pizza place
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Yehosua Reyes
The usual good pizza
KI
kimar meeks
Best cookies ever
XI
Xiomara Torrea
good good good
JA
Jakub Niemczyk
Tastes good