Backstop Bar & Grill
| Address: | 211 N Grant St, Canby, OR 97013, USA |
| Phone: | +1 503-263-6606 |
| Site: | backstopbarandgrill.com |
| Rating: | 4.4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 8AM–11PM 8AM–9PM |
Location
Photos 100
Reviews 9
CA
Carolyn Taylor
We are from Portland but my brother lives in Canby. We went here for a prefathers day celebration last night and had a pretty horrible and now lasting experience really. Pretty much it was a mix of food poisoning, poor quality and tasting meat, and lacking very much in customer service. First off the hostess seated us in line with the kitchen/food route, when my father kindly asked to have a better table next to it, she reacted very snobby and bewildered of why the other table was preferable. Next off my father ordered the New York, my mother and I the "specialty" prime rib. Being around $20 per plate, they were really quite bad. The steak was thin, and chewy, seemed to be a very poor quality cut in general. (Ive never seen or tasted New York like that) Our prime rib was icky looking in appearance, lacking in flavor and quite chewy as well. Two others ordered the pulled pork sandwiches. To be honest they were much better then the steak or prime rib in general but the meat and the sauce were bland lacking there as well. They both reported being unhappy. Its as if they have been buying the cheapest meat quality possible. The only thing that was actually tasty was the milk shakes. Being the previous reviews were so good, we were quite surprised with how bad it was especially for the cost. My poor 4yr old had mac n cheese. She liked it but it was quite like what you would get from a box. She ate that along with bites of my prime rib. The worst thing about it all besides spending $20 a plate on what ended up being dog food for my parents Huskys, my daughter started puking a few hours after our visit and 24hrs later is still vomiting, unable to keep anything down. She had no other symptoms aside diarrhea since then with no symptoms before our visit, leaving us all to believe that food poisoning of some sort is the most likely reason. I believe her being 4 it has hit her harder then the rest of us, who seem to be ok aside some diarrhea from a couple others at the table. At the restaurant I didnt want to make a scene, but being a previous waitress myself I knew it wasnt right to be served not 1 but 3 bad meat plates at the table I had to try to kindly tell the waiter. Places I worked there would always be an apology and either the dinners taken off the ticket or an offer to bring out another dish. I caught the server off guard telling him the meat was all very chewy and poor tasting. He did apologize but no other offers to remedy the problems were made. We paid the high bill for poor meals and soon to find out, a food poisoned 4yr old as well. My father ended up having pretty much just the mashed potatoes for his dinner in result of it all and I will have to take the day off work to bring her to urgent care in the morning if she isnt better by then. I dont know if it was the cook on hand, the recent meat choices, or that days poor hygiene giving the results of all of our poor experiences. But I dont understand why they are so busy from what we all experienced, perhaps theres not much to choose from in Canby. I think they should also work on customer service for there hostess and teach her which tables to avoid when seating people if available. The hostess didnt even say a goodbye or thanks on our walking past out the door. Maybe I was just taught better customer service. All I know is I feel we were cheated overall in food quality and treated poorly, and Im very upset our daughter has lasting effects of the bad experience. Which in the end has also cost a days work to make sure she will be ok.
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nathan soukesian
My wife and I met there on a Wednesday around 4:30 . Was really looking forward to the happy hour menu but it turns out the bar was tiny and no room to sit . We waited for a bit but it was very uncomfortable standing in that little space starting at people for a table . We asked if they would honor happy hour in the restaurant and we were told no . So unfortunately we wont be returning as much as we wanted to try it . Not willing to stand around and stare at people for a table . Lots of places are now honoring happy hour in the restaurant and bar area . Its nice for people that have children and still want to enjoy the benefits of H.H .
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Jonathan lobley
The food and service here are superb I would definitely recommend you coming here particularly to the bar the environment there is really live. They also have a normal restaurant area which is great too however Ive only been to the bar. Again just to highlight on the food in particular it was definitely well worth the money the portions were great and I was highly satisfied with everything that I had there I particularly had the pulled pork burger and it was probably the best burger Ive had in the area and surrounding areas. My friend got the nachos there and he was definitely not disappointed the portion was large.
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Katie Kammann
This is our local spot to grab a quick dinner. Everything we have tried here has been great. Expect pub food options. Our favorites are the fish tacos, Pendleton whisky burger, BBQ pulled pork sandwich, and smoked brisket sandwich. They also have a good amount of beers on tap to choose from. Staff are very friendly. There is also a nice bar area in the back. TVs galore to watch sports. They usually have food specials for basketball and/or football games (depending on the season).
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Jane Ellen Carter
When a restaurant makes a mistake--and it happens--the most impressive thing is when the staff go an extra marathon to make it better. Im very appreciative of the exceptional service I got tonight, as well as the incredible meal served. It means a lot to me that my 9 year old son mattered to them enough to redo his meal and provide dessert on the house. Thanks! Looking forward to another visit soon!
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Gail Johnson
The food is very good but the service is slow! Out of the of the 8-10 times weve been there Id say that maybe, the service has been good about three times. Waiting for 15 minutes to even place an order is disappointing. Large groups meeting in the back room can pretty much guarantee that service will be slow and the food, when it arrives, cold. Wish it wasnt so.
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josh westby
My 1st visit was great good food good service every time after that has been less than great main thing is service last time we sat at the table for almost 30min before anyone said anything to us and things did get much better from there think Im gonna take a break from here for awhile and hope things get better....
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Barb Westgarth
Second time we have eaten at Backstop in the past three months was on Fathers Day, this past Sunday. Great place! Excellent service, delicious food and ambiance superb! Glad to have this happy place to stop in for a great meal! Keep up the good work, and you will continue to have a lot of customers daily!
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Bruce Kruger
I really want to like this place. Love the service and atmosphere. Have eaten on the restaurant side and watched football in the bar and I really like the environment. The food is just average though. Ive eaten their steak, burgers, chicken and nothing has ever really been what Id hoped.
