Address: | 17455 SW 174th Ave, Aloha, OR 97006, USA |
Site: | blackrockcoffeebar.com |
Rating: | 4.5 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM |
NA
Nalongo Sara
Your aloha or location on sw 174th employees need to be taught customer service. As a customer service person myself i would never treat any of my patients the way i was treated today. I ordered for a hot drink ,the lady with braces who happens to be the manager gave me a forzen drink. i brought it to her attention that i wanted a hot drink. she told ne and i quote "oh honey youre gonna have to pay for the hot drink" . I asked her her " so i would be paying for two drinks" she told me yes. I left and i told her its omay, you can have the drink. I came back and told her to either make me a hot drink like i had originally ordered or to give me back my money. the taller younger blonde fellow employee burged in as i was asking for the manager or the owners number and totally disrespected me to the core. Now this is the same place i go to every morning before i go to work to get my coffee before my 12hr shift. To be treated with utter disrespect and like a no body is completely uncalled for. I was even told its just only $5.50 you can have it back. Now it maybe only that much to them but its alot if money for me and all i wanted was a hot coffee drink. They were yelling at me slammed the window in my face, to mention but a few. Ive never been treated like this at a coffee shop. I video recorded the whole conversation. And you can see and hear the tall blonde employee shush me and shsh me away with her fingers. I hope the onwer sees this.
MA
Marie Cook
I love black rock coffee. First time I came here was at this locations grand opening. Everyone is always very friendly and social. I didnt have any idea what to get on the menu and one of the workers suggested the Starburst rockstar from their "secret menu" and its delicious. I get it every time now. The coffees are reasonable priced and I love how they use the punch cards to get free coffees on your tenth drink. Definitely my coffee stop of choice.
XT
xTBHxTNAVY B
Used to be my favorite place in the world, but unfortunately the staff has been changed up and now the drinks keep coming back incorrectly. Bring back the bearded barista that always drove the red 240 and the other original staff from when this location opened. I used to come in every single day and my drink would already be made and waiting before I even got to the window. I miss those days and the old staff. The new staff sucks.
CO
Cortney Lynne
I went there tonight and had a HORRIBLE EXPERIENCE. I searched for a phone number but no number came up on google to complain. I ordered a hot chocolate and thought it smelled a little odd only after TAKING A VERY LARGE GULP, I realized the hot chocolate was ROTTEN, it tasted as HORRIBLE as it smelled once the lid was removed, I almost threw up. It was absolutely horrendous and unacceptable. I would give negative stars if I could!
GA
Gary Cowles
One of my favorite coffee places. Coffee is always served perfectly. Staff is friendly and they definitely know how to keep the line moving. The vibe is upbeat and they usually have some music playing, but they keep it low enough to hear your order. Five cars in line is often the case, but the wait is no more than a few minutes, and worth it every time. Be sure to get the loyalty punch card. It will be full before you know it.
CO
Cornell James
Black rock in my own opinion is way the hell better than Starbucks, a jackhammer is my favorite coffee in the morning and black rock serves me with smiles. Never had a bad cup of coffee from them, never minded waiting for a cup of fine coffe either. All this coffee talk makes me want one now....
AD
Adam Lazar
Great coffee and Baristas who take the time to learn the regulars and their preferences. The lot is awkward for drive through and parking which can cause a bit of a jam as getting out of the lot can mean waiting in the drive through lane. Still, best coffee in the area.
JE
Jennifer Lyse Williams
Great coffee and excellent service. While the line can get long depending on the time of day the staff are very quick and efficient. The only long waits I have encountered so far are due to cars ahead either not knowing the menu or ordering multiple drinks.
TA
Tashia Dietz
Black Rock is starting to be a well known coffee stand. They have some really delicious drinks available. My fave is the Caramel Blondie and the spring seasonal drink Cherry Blossom smoothie is a new favorite as well! Get it while its here! SO GOOD.
VE
Vernon Mauery
Better than average brewed coffee and even better espresso. I had a 4-shot 16-oz latte that was strong, but not bitter. I wish they had some more indoor space; we are in Oregon, after all.
ER
Eric Douglas-DePaul
Nice building in a really run down area. Hard to get in/out. There is like 2 parking spaces, one standard and one handicap. Service is mediocre and well, coffee is a bit over priced.
JE
Jeff Neufeld
Always go here for the strawberry smoothie. Sometimes get a coffee taste but usually they are delicious. Make sure you get whipped cream too!
JE
Jessica Fox
Good coffee and good service. I prefer Dutch Bros when I can but Black Rock is definitely an acceptable alternative.
DA
Dadam rockstar
They gave my nephew rotten chocolate milk. After he said it tasted funny mom showed milk had even seperated. Sad.
CO
Cody McMillen Sims
Easy access parking lot, super potent expresso, fast, nice service. Anyone know the hours of operation though?
D
D Pavek
I love Black Rock! I am a super loyal Black Rock customer. They are Super friendly and its just a great vibe!
BU
bullybreed bullets
Feel like their quality is going down hill fast. Lots of new faces and the drinks are getting worse.
DU
Dulce Muro
Love this place super good, and super nice people! Love how they are open everyday 5-9pm ^_^
DA
Daniel Hunter
Great little place. No too busy in the mornings but can build up quick. Good helpful staff.
AN
Andrew Thorsvik
Coffee was good, only reason for 4 stars instead of 5 is the wait was a little long.
TA
Taylin Burns
Had a great coffee and was helped by a wonderful bearded man! Definitely going back.
BA
barbara bracke
the baristas are always friendly and the coffee is never bitter....love you guys!
MA
Mario Barrron
Great service. Prices are lower than Starbucks and the coffee taste better.
GR
Grant W
Well I just ordered a Blended Decaf Carmel Blondie and this what I got
JE
Jeanie Swan
Black Rock is by far my favorite! Great product and fabulous service.
JA
James Schleiger
My favorite coffee place. Drive through or walk up is awesome!
EM
Emma Beggs
Love the people!!!!!! Always amazing coffee and service.
JU
JustIncredible Anthony-Moran
My favorite coffee out there i would love a job here!
BR
Brandi Belz
Love this place, I like it better then Starbucks :)
K.
K. Callahan
Delicious kids dribk: little rocker.
CH
Christene p
Nice customer service, great coffee
ST
Stephanie Keahi
This is the worst Black Rock around.
DO
Dorris Brown
It has good and refreshing drinks
JU
Justin Paladino
Favorite stop on the way to work
ER
eric vargas
Good place bad customer service
CE
Cesar Cainelli
Quick service with a smile!
CA
Cameron McConnell
Great coffee and employees.
EM
Emily H.
Nice workers, okay coffee.
V
V Dominguez-Guadarrama
People their supper sweet
CA
Catlin Herd
Nice people good drinks
JA
jae tee
Love black rock chillers!
JE
Jenna Shuck
Love the truffle coffee!
SH
Shawna Eaton
Open now, great service
JI
Jim Jefferys
This place is the best.
KA
Karla Bosteder
Better then Starbucks
TR
Tricia Reardon
Best coffee EVER!!!
DO
Donisha Reynolds
love the experience
TH
Thomas Nicolosi
It was a pleasure
NO
Norman Olsen
Best coffee ever
MI
Michael Carpenter
Great coffee
AE
Aerilyn Ottenberger
The very best
JO
Joshua Hughey
Always good!