Hal Smith Restaurants
| Address: | 3101 W Tecumseh Rd #200, Norman, OK 73072, USA |
| Phone: | +1 405-321-2600 |
| Site: | ehsrg.com |
| Rating: | 2.4 |
Location
Photos 1
Reviews 14
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Seth Howell
Louies on garthbrooks in yukon. I absolutely hate when people ASSUME. My husband and I just shared a late night dinner after work at our favorite restaurant in Yukon. After sitting at the table for 20 minutes I kindly asked the closest waiter (our waiter) for the closing manager. When he came up to us I told him I had been sitting for literally 20 minutes and hadnt got a drink. Could I get a water and I was ready to order. He of course apologized, took my order and brought my water. After we finished our meal and got our check and left he happened to be going to the parking lot the same time as us to do something in his car. He said how he hoped he wasnt being unprofessional but he wanted to explain why our waiter didnt give us prompt service and didnt service us the rest of the night. Because last time we came in we didnt tip well. Seth and I shared a $9.99 meal. Tax brought us up to roughly $11-12...We left a $3 tip. We were not messy, we were not difficult, and we did not hold his table for a long time. We are quick, & easy patrons because we understand what customer service can be like with difficult, messy customers. We left him the 10-15% standard tip and we were nice....Im sorry but what more should we have done? Just because we came in dressed nice you assumed we were well off...guess again-we both work in retail part-time.. Oh I have a nicer, newer car....my old vehicle was literally costing more in repairs each month than my new car payment. My nails are done nice...did them myself...The list goes on and on. Are we the best tippers in the world no. I wish we could be but the truth is we are both full-time college students who get no government assistance, we have bills just like the next person and we coincidentally enjoy sharing a meal out on paydays. But ultimately at the end of the night we go home and count our dollars and try to stretch them just like he probably does. Except the only difference is in my customer service industry I dont just not give good customer service simply because someone tried 10 pair of jeans on and only bought 1. If I had a problem with that then I wouldnt work in CUSTOMER SERVICE.Im not going there again. Dont come to me and tell me u bartender will not serve us because our tips are not good enough. The manager told us he only makes 2.45 an hr and made all these excuses. I told him the bartender chose this job. If he wants a different job where he doesnt have to rely on tips them he can leave but his customer service should not be based on who tips well and who doesnt. Louies off garthbrooks by the highway in front of target. I have a crappy day at work and my allergies were killing me and a throbbing headache and then I just want to relax and I cant get Any service. Manager also told us next time we come in dont seat the bar and everything will go smoother. Ill stop but I could keep going.
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Jim Griggs
Waited for over an hour with two good friends, one from Boston, the other from Sacramento as well as my wife and tow local friends here in Wichita. Group size of seven. Then we were seated at a table that would barely hold six as long as you dont mind rubbing shoulders all night and banging knees together. Waiter brought a chair so the 7th person in our group could sit in the aisle and get bumped all night by passing servers. Not my idea of a way to impress people. Never coming back, never. Redrock Canyon Grill. The food was OK but the place is crowded, noisy and has the atmosphere of a airport waiting area. Sorry guys but this place was just not the place to bring friends. No way to talk with noise levels reaching annoying.
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Tom Elliott
Took my family to Toby Keiths Love that Bar and Grill in Brick town, Oklahoma city. Really did not expect much since it was a celebrity restaurant but the kids 7, 12, and 13 just had to go. IT WAS FANTASTIC. The food was absolutely delicious, and the portions were amazing. The restaurant was very clean and up to date and the service was really good. I had a great time, my family had a great time, food was amazing and it did not cost me an arm and a leg. I will go back many times.
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Adam Ward
Jeremy Brim is a rude, round man with small mans syndrom. I can only assume he has this position do to family ties, or knowledge of Hal Smith or Hank Kraft that would have to include the location of missing people. This man directly talks down and belittles people in public, which is a disgusting triat that should not be tolerated by any one. Food is good, character of managment is in question.
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tina wade
Went to the garage off reno worst service ever 1 cashier at noon waited 20 minutes to order the manager finally opened more registers when the line was out the door. Finally got my food at 12:45 & then it was cold wont be going back.
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A Private User
These people were absolutely AWFUL, rude about every single thing....HORRIBLE COMPANY!! The restaurants are decent but the actual corporate office is A GOD AWFUL PLACE!
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Adam Lawson
My family and I enjoy charlestons , garage, toby keiths, louies and red Rock canyon. Always great service and unique atmosphere
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Nolen Moore
My daughter hasnt received her last 2 checks from Upper Crust in Edmond and its been a month since she resigned. Disgraceful!
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Peter Polk
Louies Grill and Bar on SW 89th and Western Rude waitress - worse manager - mandatory tip for very bad service
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Orvil Ratliff
treated me well at krispy kreme I love the delivery job management just didnt like me thanks BK
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Greg Bennett
Overpriced food & beverage, small servings, food was not warm,
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Tanya Lee
Great restaurants, excellent food and superb service.
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Leigha Keovixay
A great company all around.
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keith berry
Get a life people