Address: | 29750 Detroit Ave, Westlake, OH 44145, USA |
Phone: | +1 440-835-5665 |
Site: | bobevans.com |
Rating: | 3.8 |
Working: | 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM 6AM–9PM |
MA
marylnp56
We ate there a week ago. Waitress was super but the food left a lot to be desired. We both ordered breakfast and neither were good. The sunshine skillet eggs and sausage were both overcooked while the potatoes were not done enough. Size of the dish was a lot less than I have had at other Bob Evans. My husband wasnt happy with his meal either. Needless to say we wont be eating there again even though we are in the area quite often.
CH
Chris Walker
The lady behind the counter greeted us, and the Manger cane from behind the skillet to sit us down. We sat for 10 mins with me seeing 4 different waiters and waitresses help other tables and not even got water and an order from ppl that came in after us and they never look in our direction. Then by time someone looked they still didnt have anybody come over or apologize just horrible customer service and the place wasnt crowed.
MI
mike darr
Visited this establishment for dinner on 09/23/2015. My father who was on crutches stepped into the Male restroom while visiting this establishment and slipped on the floor. A sign was NOT posted that the floors were indeed wet. After speaking to the manager he claimed he would "Check on it". We did not receive a complimentary meal or even a discounted bill. I am extremely unsatisfied on how we were treated.
JA
Jammie Cowin
Service was horrible. They didnt bring our rolls until the end of our meal (so much for unlimited rolls! ) they forgot my husbands meal, I had to ask 3 times for coffee, waited 20 minutes for drinks, our waitress only asked us once (again at the end of our meal) if anyone wanted drink refills. The only reason I am giving this review a 3 star is because the food was decent.
LE
Leon Dixon
My waitress (Michelle) was fantastic. However, the food was slow to reach the table - 45 minutes. The greeter sat us only to make us get up; in fact this happened 3 times before we were finally seated. Also, the manager made crude and inappropriate jokes in ear shot of the customer. Lucky for them (and us) they have a fantastic waitress in Michelle because she saved the visit.
KO
Korticha Bradley
We walked in the person that was doing the seating did not want to seat us, the Manger came from behind the counter and seated us... he didnt tell us who our server would be. After looking over the menu we noticed it had been 10 minutes and nobody had come over to give us drinks or take our order... we got up and left nobody said anything to us.. and no it wasnt busy.
IN
Inta Marie Cook Mitterbach
Good food... reasonably priced & affordable... best cup of coffee... food is always good... nice place to have lunch with mom or the kids... nice gifts available for purchase in the lobby... some food gift items also available for purchase... plenty of convenient parking... nice comfortable atmosphere & seating... & my personal favorite, booths, as everyone knows.
NA
Nadya Rodriguez
Horrible! Will never come back. After working 12 hrs., came for a hot breakfast, hash fries and eggs were cold. Biscuits were cold. I asked for a Sundae, waitress said she would go get it, came back with my tab. Rude waitresses, appears as if their weekend sucked, so they took it out on their customers.
BA
barbara frame
I ordered the sunshine Skillet, biscuts were dry and hard, ask for some fresh biscuts, while waiting I started to eat my other food,OMG The potatoes were BURN to a krisp!! There for the dish of food tasted burn., The server apologized,the food was good the 2nd time.
NI
Nick Houff
Most places get a 4-star but this is Bob Evans and the food is always delicious I travel a lot and fast food does not get it on a day-to-day basis. But above a 4-star is the service and I cannot say nothing friendly people at this location
LI
Liz K
I had a very nice experience. The place was clean. Our waitress was very attentive even though they were very busy. The food was good, still warm and well presented. I would come again. Give the lady a raise!!
FR
Francisco Prieto
Service is great, we were a group of 5 and didnt have to wait too long to be seated; i had scramble eggs with hotcakes and coffee for breakfast. My wife had french toast with blueberries; we all enjoyed it.
AS
Ashley Sproul
Terrible service, and if you are there in the evening prepared for extremely long wait and your order to never be what you asked for. Have complained to management before and nothing has changed.
CA
Catherine Palomo
The food is ok and the waitress doesnt pay much attention. They didnt bring the other order and charge us for it but they change it. My cousin love like this place for their bread.
HE
Heide Hamit
Food took forever! When we finally received our orders most if it was cold. The French toast was dark brown and totally dried out. Should have gone to McDonalds.
PH
Phehleesha D.
The first order I placed was not to my liking so the manager took it upon herself to make sure that the second dish I ordered was fresh, hot, and delicious!!
JE
jennbabe11
Terrible. To-go food was just dump in a bag and hardly worth eatting, flavorless and bland. Got soup and two entrees and it was all thrown in the trash.
AS
Ashley Verhosek
Just like every other chain restaurant. When we were there a waitress tried to vacuum up my feet. I guess I would complain if it were dirty though. Ha!
DA
Davy Jones
Ive only ever picked up the food here but its good. Its Bob Evans so you kinda know what youre getting. Seems clean and the staff is friendly enough.
DA
Daniel Smith
Literally sat for 25 minutes with nobody coming to our table. Left without eating or even ordering drinks. Terrible service.
AD
Adam Brewer
Wait can be long at certain times on the weekend it well worth it. The wait staff are awesome and the food is always top notch!
LE
Leigh Cochran
Just all right . . . Wouldnt return if there was a choice but wouldnt grumble too much if friends wanted to go there either.
SC
Scott Jones
Server was great. We had a party of 14 with 5 children. She did an amazing job. Food was typical Robert Evans. Solid.
TA
Tara OMalley
5 stars for service itself !! Great orange juice and endless coffee!!! I am easy I guess but these are key for me!
CA
Catherine Ramirez
Nice place. Need to add Gluten products to the menu. My daughter could only have a couple things.
AM
Amanda Piatt
Slowest service ever... server took the order and disappeared, no refills, no check back...
CA
Caden Osborne
Great Service, Great Food, Great Experience. Id recommend going there anytime you can.
JE
Jess DiJerome
It is what you would expect from a Bob Evans. Nothing spectacular but consistent.
HU
hunter haerr
Food was great! Prices are low for the amount of food! All the staff were happy!
LY
Lynn Jones
Waited for refills, food was cold when we got it. Disappointed at this location.
BA
Barbara Miller
Good for dining in and for ordering takeout. Service is sometimes a little slow.
VI
Vinny Tony
Such good breakfast. Obviously theres a reason breakfast is always busy here.
NO
Norbert Gostischa
Where else can you get a full meal including dessert for less than $10.00 ?
DI
Diana Park-Alford
Not the cleanest location. Service was ok. I go for the biscuits and gravy
JE
Jeff Harrington
Have been going here for many years. Enjoy the experience every time!
AT
Atul Yadav
Good Breakfast / Brunch Joint. Love to go there on weekends.....
SA
Samuel Kelemen
A great place for breakfast. The breads are also very good.
WI
William Beckenbach
Service very slow with restaurant not crowded. Food OK.
MA
Mark Sheline
Great breakfast selections, normally good service!