Address: | 4954 Great Northern Shop Center, North Olmsted, OH 44070, USA |
Phone: | +1 440-777-0605 |
Site: | cinnabon.com |
Rating: | 3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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A Private User
Hello. I visited your Great Northern store Saturday, June 26th, at about 8:20 pm and was very disappointed with the service I received. It appeared that I interrupted a personal conversation about a coworker that was much more important than attending to any customers. There were several lined up behind me as the younger of the 2 snapped at me for asking a question and then stood there with my order in her hands as she continued her conversation for about 2 minutes. It almost seemed intentional. I am not a rude person and did not say anything to her at the time as I had my older children with me and did not want to make the people behind me wait any longer for their order. But, I do think its noteworthy for your information. Also, when she looked up and saw the line, she made a negative comment about having more to do and would need help rather than just getting on with serving them. Thanks for your attention on this and I trust that this is not the service you intend for your guests and will address your employee promptly.
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Nicole Schaser
This place has delicious cinnamon rolls and vanilla iced coffee. Best cheat day ever!
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Queen Jaira
Awesome. The service was nice. The cinnabon was Delicious. Thank you Cinnabon