Ruby Tuesday
| Address: | 1001 N Court St, Medina, OH 44256, USA |
| Phone: | +1 330-723-6206 |
| Site: | rubytuesday.com |
| Rating: | 3.3 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–9PM |
Location
Photos 59
Reviews 28
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Kevin Polasko
We went to Ruby Tuesdays because every where else was busy on 1 hour wait. Well now I know why they were not on a wait. First problem drinks took awhile to come out. 2nd rolls came out right before our food. Third problem my chicken tasted weird , I got the double stack chicken,right away I knew something was wrong, it was mushy and drenched in this creamy Alfredo sauce, with a piece of bacon in the middle,,, which didnt look right. The food seem like it was prepped like a week ago. I had 3 bites and asked for manager, told them didnt like it. Asked if the could remove from my bill and they agreed. My wife got a Sirloin steak she asked for to be medium well, came out raw . They took it back and gave a over cooked steak. After about 10 minutes we left , very unhappy. It also was my Wifes Birthday, and she was very disappointed. I just expect more from a place that charges over $15 a plate. Place is going down the tubes, dont recommend at all. Also it smells like bleach and salad bar was not maintained very well.
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D F
Food was fine. Horrible service. They were jamming everyone towards the back of the restaurant and leaving the front wide open. Our backs at our table was literally right up against a booth. Screaming kid there and one on our side. Miserable. All the while everything up front was empty. Appears they wanted to sweep the floor and clean at 9pm on a Friday. Thats all I could see from it. We asked to move up but the seater wouldnt let us. Tried to say someone was sitting there. There wasnt. Waiter was terrible. Slow. Unknowledgable. They were about half filled. Hate to see them any busier. Not sure they could handle it as they were already struggling. Also noticed a rotten smell at the lettuce end of the salad bar with kitchen entrance. Not sure exactly what or where. I frequent other Ruby Tuesdays and we love it. Will never return to this location.
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Diane Stella
Horrible. Thanksgiving Day we decided to go out to eat. I ordered a burger MR. It was blood dripping rare. I had already cut it with a knife. The only thing they would do was put the meat back on the grill and the vision of them dismantling the cut burger and reassembling it was not at all appealing. So they removed the food, went home hungry. Reason that store does not do well. Never give them my money again. Had the cook been in the kitchen instead of hanging out at the bar, maybe the food would have been put together correctly.
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Martin Untch
The decor was rather unappealing - the place looked dated. The wait staff was not particularly friendly or knowledgeable. When asked what was in the Mai Tai, the waiter said he didnt know; that there were too many drinks to memorize. The food was sub-par and barely warm. We finished our meals before our drinks even showed up. The salad bar was poorly stocked and messy. Every aspect of service took much too long. A poor example of Ruby Tuesday.
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Elizabeth Lenhoff
This used to be a very enjoyable place but everything has gone downhill from the menu to the service. Wrong item served and the waitress, sounding irrritated, asked if she could just bring another ingredient and make the wrong item "good enough ". After a complaint, things improved and they were understaffed so i will give them a break, but still a real let down.
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Heather Welch
Our most recent visit to Ruby Tuesdays was extremely disappointing. The staff seemed scatterbrained and had no knowledge of the new menu. We waited for over 15 minutes for our appetizer of cheese and chips. And while we waited for 15 minutes no server came over to see if we were okay or if there was anything we needed while we were waiting. We will not be back.
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Carl Clark
We been to many Ruby Tuesdays so we tried this one. The service was slow even though they werent busy. The food taste was sub par from its sister restaurants. The GM was sitting at the bar drinking the hour and a half we were there when he should have been taking care of business. No wonder this one didnt measure up.
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Michelle Canankamp
The decor was very dated and grungy looking. The service was not good. Plates were not cleared, drinks were not filled, it seemed as though we were an afterthought. The food was mediocre. Steak was ordered med-well and it came out with blood all over the plate and med-rare at best. Will not be returning to this venue.
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Amy Miller
This was not my first Ruby Tuesday and I must say, the food sucked and our waiter was not a good waiter and when we said we had a problem with our food, his reply was Im sorry I cant do anything about it, so of course we got a manger. Just not a good experience but maybe u will have a better..
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A Private User
The worst restaurant experience I ever had!!! My husband and I waited over 20 mins to be greeted by a server..Wait they never came to our table!! Had to leave without even seeing a server or manager!!! Will never go to this establishment again! Horrible
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Darleen Albert
Way over priced. Ahhh wished we would have went somewhere else... The salad bar tasted awful. Save your money and hit up Burger King because the food would be more enjoyable.
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A Private User
It felt like I was in a highschool cafeteria. Manager was like a kid gossiping with her friends at bar while we were there.....ridiculous time on our food. This was a joke!
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Dolores Breese
We just ate at Medinas Ruby Tuesday. The staff greeted us, showed to our table and our waitress was very helpful and polite. Will go back again.
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Dave Kish
Horrible. Waited 40 mins for food to come out. Over cooked under a heat lamp way too long. And they forgotten my wifes food. Bad service
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Linda Saleker
We went there after many yeas and were pleasanty surprised. New menu, less loud music and much better survice! We will be back.
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brian stewart
Literally just watched the bartender drop napkins on the dirty bar floor then pick them up and put them on my table to use
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Shibley Photography
Par for course. Im just not a fan of Ruby Tuesday, Ive tried several locations and they all taste the same. Mediocre.
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Gillian Michaels
The atmosphere & staff are great. Love the salad bar options (even more now that they added items to it)! Good prices
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Sherry Miller
Great selection of food on the menu, yummy unlimited garlic rolls, many iced tea flavor options and good salad bar.
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Darlene Wozniak
Greasy burger but good lol... Salad bar needs a series face lift. Wait staff was nice though so we have it 3 stars
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Jerry Diehl
Good food, Clean and reasonable prices with their coupons. Service can be hit or miss depending on who you get
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A Private User
This place is amazing! Such good food! The manager is so nice! The service was great. I will be going back!
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Joshua Young
First visit, really liked it! Great staff, good salad bar, good music, will definitely come back!
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RL Gent
We absolutely love the Ruby Tuesday salad bar. It was delicious, and the service was superb.
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Kristen Picciolo
Great food, wonderful service. Ask for Seth to be your waiter and you wont be disappointed!
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Barbara Broadbent
Service was excellent, food very good, and servers very friendly and attentive to our needs
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zac barile
Staff is super cool but food is kinda small portions and average but salad bar is nice
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Ben Black
Excellent Food and Drinks. Try the steak and lobster tail Excellent!!!!!!!!!
