Chipotle Mexican Grill
| Address: | 6901 Rockside Rd, Independence, OH 44131, USA |
| Phone: | +1 216-986-0551 |
| Site: | chipotle.com |
| Rating: | 3.8 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–9PM |
Location
Photos 27
Reviews 45
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Robert Bair
Can you explain to me how a fast food location like this "expects" to get called a restaurant when the very first employee on the line that is suppose to greet you, is coughing on her hands. Even though it wasnt over the line, still disgusting. When I have to cough or sneeze, I do that instead my shirt especially if Im working near food. I have no idea if she washed her hands because I walked right out and there were others in line behind me that saw it. This location will NEVER get Restaurantour with a work ethic like that!
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Gary Grandee jr
Food is always good and people are always friendly! Seems somewhat overstaffed and unorganized. Every time I go there is always a huge line meanwhile employees standing around doing nothing. Those employees standing around doing nothing but talking should be directed to jump in and help to reduce wait times.
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L Caluya
Not sanitary, manager wiping food counter with dirty wet rag and droplets off dirty wet rag getting into beans, rice, and meats. I walked out after comfronting her about possible food contamination, she looked at me without concern...this Rockside Rd. location lost a Chipotle loving customer
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A Private User
Love the chicken burritos. The ingredients are fresh and natural. They are also partially organic, and more eco friendly then most so kudos. Keep up the tasty great work as we slowly evolve as a nation towards healthy, chemical free, enviro concious lifestyles.
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Jolie Dimago
This was the first to open in Cleveland Ohio. This is one of my favorites. I live in Garfield heights n I hate the one here on transportation its tacky dirty n the workers are soooo slow the line up is all the way to the door.. This is fast n good also clean
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Bob R
I have gone to this location three times now and they have been out of salad dressing. Is it that hard to make more? Yesterday they said their blender broke. If I were the manager, I would run to the store and buy a blender. I just dont get it.
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John Gallagher
This is my favorite Chipotle. Its clean, its in a nice aread with tons of parking, and the food is always good. The thing that knocks off a star is the same thing that every chilotle screws up and thats super long waits in line.
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Greg Lakota
Great food good service even when busy. BTW here now . I also live less than a mile from the garfield hts location and refuse to go there, so I will drive the 4.4 miles.to this location.hope everyone else is satisfied as I am.
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Hannah Kenyon
Waited in line for about 30 minutes when there was barely three people in front of me. Then, they didnt have any steak or guacamole. The service was awful and I will not be visiting this location again.
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Hannah Kenyon
Waited in line for about 30 minutes when there was barely three people in front of me. Then, they didnt have any steak or guacamole. The service was awful and I will not be visiting this location again.
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Tom Cicero
I love this place me and my friends always come and eat at this restaurant. Its clean food is fresh and the service most of all is very quick. Will continue on coming to this place thank you
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Sean Kronz
Great experience! However, the brown rice is usually under cooked and the meat isnt always cut into small enough pieces. Furthermore, its very clean with quick and friendly service!
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Dumb Rednecks
You will either have to wait in a long line or you will receive cold food. Waiting in line for warm food is almost worth it, if there werent other restaurants lining the streets.
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Terry Thompson
Place has slow service and isnt that clean. I wont come back here anymore. Staff was rude didnt acknowledge anyone. Waited in line longer than i would during prime time.
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NeoYah
The rice was hard, the beans were too smashed up and the girl had a stinking attitude... Better off going into the inner city for chipotle then the "outer-ring" suburbs
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Leo Mlocki
Completely incompetent staff. Apparently the ability to read an order ticket is not a job requirement. Check your food if you order through the app before you leave.
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A Voiz
Worst Chipotle I have ever been to. I have ordered here multiple times and it is always underwhelming and usually incorrectly made. Not worth it at this one.
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Paul Furse
This Chipotle sucks. I travel the country every week for work. This is shockingly, the WORST store Ive ever visited. I fully expect to be food poisoned.
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Treece G
Everyone was very helpful there today. Whenever I go to pick up my online orders its promptly ready and correct. Everyone is very nice. Great store.
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Dean Paolucci
Worst chipotle ever. Service is always slow. Ingredients seem old. Get it together, get some new managers or something. Unacceptable.
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Thomas Szymanski
Better than most Chipotles. Can get very busy during weekday lunches and online orders are not always ready when you show up.
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Bryan McManus
Usually good service here. They seam to be a little more stingy than most locations. But it is what you expect quality wise.
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Nick Lapp
Ive been standing in line for 30 minutes and theres only 4 people in front of me. They also had no steak or guacamole.
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Emily Garlock
Hey! This chipotle rocks!!!! They make the most awesome fajita veggies ever! Thanks for a great experience!
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Geoffrey Wittine
This is one of my favorite chipotles around! They are always on point and hot and ready. Highly recommend!
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a7pha
Service was fast and portions were correct. Customer service was great. The atmosphere is nice and clean.
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Steve Burlett
I didnt know what meat to go with and they gave me a couple samples to try. Super nice and quick!!
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Jesus Villanueva
Love chipotle, the those location was not busy at the time I came in, so it was a fast in and out.
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A Private User
Sorry. I thought it was terrible. The food is too spicy. We do not all like spicy.
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James Ebenger
Awesome food. I love when they have the band play for you. Best food around.
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Drew Gaebelein
Best Chipotle around. I drive right past City View to get to this one.
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Simone DiFranco
Busy as usual during peak times. Smaller than some Chipotle locations.
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Joseph Goble
Probably one of my favorites of all the Chipotles in the area.
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Anna Cerveny
Chipotle is always delicious and this one is no exception!
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Brian Cooke
Kind of slow during the lunch rush, but food was good
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Brad Berg
Slow, cold, dirty, and understaffed for 11:50 a.m.
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Khyree Saleem
Great food customer service and great attitudes
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LaLa Lori
Never go here for lunch. Terribly slow service.
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Abigail Chafin
Food always tasts bad and not the best service
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Taunya Scruggs
One of my favorite places! They get it right!
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David Latessa
Gewd
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Steffany Malarik
Always fast and the portions are great.
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kittaa -
Line moving fast staff very polite.
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Jim Brooks
Nothing to write home about.
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Mae Zee Mojo
Yummy!
