Momocho

Reviews 3

A

A Private User

Since Momocho’s was featured on the food network, I was very excited to go there. However I had problems with both the service/attitude of the restaurant and the food. Also, it was not very nice of Momochos to block my review on Google. I wonder how many other reviews were blocked. ***SERVICE/ATTITUDE = THE CUSTOMER IS ALWAYS WRONG!: When I arrived wasn’t sure how many people were coming so I requested a table for 10 (3 of us arrived early). Their first response was, “we cannot accommodate you.” Afterward, I asked about sitting out on the patio, which was vacant. They said it was ok but would not allow us to put 2 tables together. This was because they did not want to collapse an umbrella at one of the tables. We would just have to break up into 2 groups. Then we sat down and took a look at the menu. When the waiter came back we asked about the happy hour specials. His response was that we are not allowed to partake in the happy hour specials if we are out on the patio, which I thought was ridiculous! After calling the organizer of our little get together, I found out that our party of 10 was only going to be a party of 6. So we moved inside and all sat at the bar. After everyone arrived and we ate our meal, we decided that we wanted to move back outside. Happy hour was over and we still wanted to hang out and have a few drinks. When we got the bill they added a 20% gratuity (parties of 5 or more), which I didn’t think they deserved, but moreover, they added that even though we sat at the bar. I thought that was inappropriate. Then they REFUSED to split up the check! Again ridiculous! At this point I wanted to leave, but the others still wanted to have a drink on the patio. Now there was only 5 of us. So we went to the patio and only 3 of us ordered drinks. However, when the bill came there was the 20% gratuity again! Summary: They were very unaccommodating and I felt that they did not care about the customer. ***DRINKS = SUGARY: Firstly, the Margaritas were pure sugar. I did not care for them. Plus, for being so expensive I would have expected them to make each drink individually, but instead it was all premixed. I understand that they do this to save time, so I really am not going to doc them for that. I was just surprised. ***FOOD = NOT WORTH IT!: 5 of the 6 of us ordered food. The waiter seemed to think that the wild boar and the duck were the best items on the menu, so in addition to those 2, we also got the tuna and mahi mahi. No one thought their meal was particularly amazing. Actually, the menu made the dishes sound more flavorful than they were. The tuna was good, but if the sweet jelly-like salsa would not have been included, it would have been very forgettable. The duck was good, however duck is very fatty, so when they cooked it all the fat melted into the bottom of the dish and they did not drain it. So a good portion of it was soaking in a pool of grease. In addition, I don’t know what authentic tortillas are supposed to taste like, but these had a very strong woody taste that I did not care for. Summary: Not worth the price and would not go back. ***DECOR = I ACTUALLY LIKED IT!: Ok, so this place’s one saving grace was the décor. The interior has a very unique feel with a lucha libre X day of the dead theme. I really liked it. The bar was beautiful with a backlit wine rack and irregularly shaped hide light fixtures. One of the main art pieces involved several crosses carved into wood and some cut out and back lit. It was very interesting and visually appealing.

A

A Private User

The Mexican MeltDown by K.L.H. (1 review) April 03, 2011 - Doesnt like it Let me start by saying, I have been a fan of Momocho since it opened. I have frequented, supported and recommended Eric Williams (the owner) restaurant.... that is until my father told me of the atrocity that occurred there last month on March 6, 2011. I had personally recommended Momocho to my dad awhile back, however, he is confined to a wheel chair and is not able to get out to dine on a regular basis. When he does go out, it is a special treat for him, being the "foodie" that he is, and he is particular with his choices. Upon arriving at Momocho, my father and his companion, discovered there were only high-top tables on the first floor of the restaurant. The hostess or server that greeted him at the door, told him it would be "no problem" to grab a regular table from upstairs and switch out a high-top, so that he could sit at a table in the bar area. This was interrupted by ERIC WILLIAMS, THE OWNER, who stopped the server from getting the table, stating that it would cause too much commotion and was "too much of a disturbance". He then followed up by telling my dad he could "come back when the patio is open and sit outside"!! The absolute absurdity of this suggestion is both shocking and offensive in this day and age. "TOO MUCH OF A DISTURBANCE", huh Eric? Did you happen to consider the "disturbance" it has been in my fathers life having to be confined to a wheel chair? And, now you deny him a cucumber margarita and trio of guacamole? HOW DARE YOU. And, this coming from a man whos own father is in a wheelchair due to multiple sclerosis ? Yes Eric, I did some research! May I also mention, I myself have been in the industry for 13 years, and am currently in restaurant management, which makes this incident all the more appalling to me. I have never, or would never, deny someone service due to a handicap. I will also not support businesses or owners that do so. Please take this story in to account before deciding to dine at Momocho.... take a minute to think... what if it was your dad in that wheelchair?

KA

Kate Beese

This was good. I will definitely return to Momocho. It was delicious and a really neat place, just not what I expected after all the hype. I feel like I need to eat there again. Everyone in our friend circle was raving about Momocho, so we went on a Wednesday evening. When we got there, we waited about fifty minutes for a table. It was chilly out and we had to wait outside because the inside was just packed. Waiting wasnt a huge deal, everyone was kind. Across the street there was a kid dancing on the roof of his moms van. We just watched him while we waited for our seats. Im sure that this kind of entertainment does not happen every day, but the stars were aligned for us. We were seated on the patio. This was not ideal because it was getting colder, but we didnt mind. Ordered drinks and food and our server came out to tell us that a table had opened up indoors and that she would love to move us in there if we wanted. I really appreciated this. It definitely made extra work for her to move us and our drinks all upstairs but I appreciated being out of the cold so much. The walls upstairs were decorated with paintings of luchadores. I LOVED them. I could NOT stop looking at them. I went home and made a painting of my sister and her husband as luchadores and gave it to them as a wedding gift. It is hanging in their living room. My husband ordered the duck confit tacos and I got the goat cheese guacamole. I am extremely leery of people putting things into guacamole. I like it very simple. I was pleasantly surprised. The goat cheese and poblano guac was very good. The chips were perfect. My husbands tacos were also very good, just not as good as I was expecting after all of the talk. They were also very small for the price. They just werent mind blowing enough to be that small. I will be back. The service here was just wonderful. The restaurant is well decorated and cool. They definitely make the most of the space that they have. The food was great. I will definitely be back to try some more adventurous guacamole.