East of Chicago
| Address: | 1317 Shannon Ave, Barberton, OH 44203, USA |
| Phone: | +1 330-753-3500 |
| Site: | eastofchicago.com |
| Rating: | 4.4 |
| Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM |
Location
Photos 21
Reviews 28
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Tom McArdle
Have ordered from this location at least once a month for the past few years as weve big fans of their pizza. Last night we picked up our order and got it home and on the plates when we noticed a hair on the pizza. In looking closer we found several hairs on the pizza and some baked into the crust. I immediately call the location and informed them about this and Tammi asked if we would like a new pizza made. Obviously we had no intention of eating the pizza with hair all over it! She said a new one would be ready in 15 minutes. We arrived at the location with the whole pizza minus the one slice that was eaten prior to finding the hair. We had placed all the hairs we found on a napkin and placed it in the box on top of the pizza. We handed her the pizza and told her the hair was on the napkin. She open the box and looked at the napkin for about 2 seconds and said.. "sorry, I dont see any hair on this napkin" I told her to look a little closer but she grabbed the napkin and just through it back in the box and closed it up and shoved it off to the side! Handed me our new pizza and closed the window and walked away!!! Not even a "Im sorry for your inconvenience" or a coupon for our troubles of having to come back to the store!! WTF!! Also noted that none of the staff was wearing hair nets either. Tammi single handedly lost a few hundred dollars annually for this location last night by having the worst customer service skills in the world!!! Thanks for taking an all-time favorite of ours and turning it into one of the worst experiences weve had. Management take note and do the right thing here. This lady will eventually lead to the closing of your doors!
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Dereck Coleman
We ordered a large taco pizza with no black olives and the sour cream on the side. At the end of the order the boy on the phone said my total was $6.99. Obviously a large taco pizza is not $6.99 and I asked if that was for the large taco pizza with no black olives and sour cream on the side. I assumed I did not hear him say "teen" in the total as he assured me there was no black olives and sour cream on the side. My wife drove to get the pizza and received a taco salad instead of a pizza. No apology was given, instead just a "Well do you want me to make it?" was given. After being told to come back in 15 minutes, my wife was no greeted inside of the store for 5 minutes and then proceeded to open the box to find sour cream on the pizza that we ordered without pizza. The cashiers name on the receipt is Tammie, her and the rest of the staff did nothing to make up for their mistake.
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Rob A
My wife ordered a chef salad online asked for 4^ the meat. They charged us 5$ extra for it. We received the salad in a timely manner. I opened it up and there was 6 little pieces of ham on it! I call them up explain I paid 5$ extra for a lot of meat and received 6 little pieces of ham. The guy on the phone explained to me he made the salad theres a lot more then that on it and hes the manager. This manager accused me of lying about lunch meat mind you. He told me I could bring the salad in. However the whole reason I ordered the food was so I wouldnt have to leave my house . That was very nice of him to offer me the privilege to drive in to show him my pathetic salad he made and call me a lier! I will never ever ever eat there again nor have any contact with that facility. The guy was a prick!!
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Jeniffer Cortes
Odd Location for a pizza place! This location is nestled into an old carhop m - it has a very nostalgic feel when you pull up but they could do a better job of letting you know that they are in there and that it isnt abandoned. There is a covered outside dining area with metal chairs and tables. It could be so much better than it is with a little effort... but the food was good and they even sell containers of ice cream!
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A Private User
I love love love their pizza and their menu is GREAT! However, every time I have been to their restaurant in Barberton, the service is very lackluster. Weve been ignored on several occasions and one time our appetizer showed up burnt. There was always the feeling that the staff didnt want to be there, which made US feel unwelcome. We are going to try the branch on South Arlington instead.
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A Private User
Best Pizza in Barberton! I usually get delivery but decided to go down and try the buffet. It was real reasonably priced and the selection was more than I expected. Downtown parking wasnt the best but we just parked around back in the city lot. The Staff was real helpful and friendly. Looking forward to next Tuesday because its my co-workers turn to pay.
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Tina Collins
Every time I go home to visit family, I have to meet all my cousins at Parasons. Parasons is my favorite Italian restaurant. The staff is always friendly and the service is to notch. I always order the spaghetti with meatballs. The portions are big enough to have left over due lunch the next day.
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M S
RAW. Please do not eat here. On more than one occasion I have gotten raw dough and raw chicenter wings. Service is bad and the food is not worth it. Please eat somewhere else if you do not want to get sick! Dont do it. Zero stars if I could
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Lisa Devenport
Putting all other pizza and sub shops to shame since day one! If youve never tried the taco pizza or the BLT Sub youre missing out! Best service in town! Excellent community support from the owner! Eat local you wont be disappointed!
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Ron Wilkey
We try to eat there once a week and we love it, I dont think anyone elses pizza in this whole area compares to it. I myself really appreciate them being in our community and I love the drive up window.
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Andrea Farnsworth
We had our dinner on their patio. Very nice the kids loved the playground! And the staff was really nice! And as always the good was good!!
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Diana Denning
The pizza here can be more expensive than other chains but this pizza is quality. Everything is fresh and is ready promptly. Love it
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Nathan Salyers
Ordered a chicken bacon ranch pizza ...best ive had...nice prices...nice people...they just gained a loyal customer
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Jeremy Clemetson
Best Pizza in Barberton! Always great service and great food! Try their Italian Sub my Fiance loves it!
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Roy Pletcher
Their foods not terrible but not worth the high prices. Why do they keep moving?
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James Dunn
Best pie in Barberton... Fresh dough and toppings, I know what Im eating today!
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Ken Allan
Great Sub sandwiches and pizza, their quick at getting orders together.
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A Private User
Great pizza, Jeremy is very involved in the community also!
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A Private User
Great pizza. Great buffet. Personal attention.
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Dave Martin
Your sign made "The Chive". Freaking Awesome.
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Rose VanRiper
Wonderful pizza, family-oriented environment
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A Private User
Jeff your an awesome general manager!
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Vincent S
Excellent service & great pizza!
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Dan Schnarr
Outstanding service and food.
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laura fick
Always correct and on time
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A Private User
All their pizzas are great
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SuperGanley
GREAT FOOD...
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Joanna Reisner
Great food.
