Huddle House

Reviews 4

DA

Dara Gibson

Today we have came here with 4 adults n 4 kids at 2:15 pm...we seated ourselves which has never been my experience at this place before. There was a mother and her daughter sitting in the booth by a table big enough for all of us in the place. So we sat down we had an older waittress ask if it would be ok if she made a milkshake before she took our drink order and we said sure. But she didnt come back another waittress came by and said she would be right with us but didnt and proceeded to go outside to smoke and be on her phone. Another waittress came over to take our drink order and that took about 20 minutes to get and wasnt right. Another gentelmen came in he sat there about 15 minutes before he got waited on. We placed our food order waited another 40 minutes before any food was delivered and then only 3 people got their food. They kept blaming the delay on a new cook with no experience. Another couple had come in and they sat there for about 15 minutes before anyone went over to them. Mean while one waittress said they would be right with them and proceeded to go outside with our 2nd waittress who was still outside smoking and on their phones. Then another meal came but wasnt all right and was burnt. The gentleman who came in a half hour received his meal but we were still sitting there with most meals not there.Then ten minutes later another meal came out. Then they brought over sweet potato fries over which they said was complimentary since we had been waiting so long. Then brings out meal five and that was not right and when she came back and i explained to her that was not what i ordered she got very upset with me and i told her that i no longer wanted my meal and to take it off my bill. She walked away threw it in the trash n started complaining about us very loudly. At this point we are still missing two meals and a sampler platter. The other couple were given a complimentary platter for their wait which the waittress told them was sitting in window so they could have it cause she didnt know where it went even though we had ordered it. Needless to say we sat there for almost 2 and half hours with three orders never filled correctly and piss pour service. Our waittress called her manager and was complaining to them about us and finally we said we would pay for the kids meals and thats it. She was furious and started yelling at the cooks and staff and her manager on the phone....we walked out and will never return to this place again.

LO

Logan Mc

I woke up this morning with an indescribable need for a nice, warm, fluffy waffle. This was new to me since I am not a breakfast person. I would eat a cheeseburger at 7 a.m. instead of eggs and toast. Today was different. I call up my brother to ask him if he wants to grab breakfast. "Sure!" He says, "Where were you thinking?" Well, shucks, I dunno breakfast spots. Thats not my thing. He suggested Huddle House. I was unfamiliar but found out where it was and met him there. We walk through the doors and as we attempt to find a seat there are tables riddled with plates and cups and dirty napkins. If youre familiar with the D-Day scene in Saving Private Ryan then you can get an accurate image of what we were walking into. Once we were able to avoid the bomb dropped beach of Normandy that was 90% of the tables in Huddle House we found a seating area and grabbed menus. As we searched for what to eat we found that a great deal of time had passed (judging by the mold growth on the toast that was mutating on the table next to us. P.S. Thats an exaggeration, there was no mold...that I saw) and we hadnt gotten an order for drinks in. When the waitress did come around after saying things such as "Who did I forgot?" And "Im sorry for the wait" (this should have been foreshadowing to us) to the surrounding area, we got an order in. An order for coffee that was forgotten and sweet tea that magically appeared unsweetened. I did eventually get the coffee but it took just as long to get an order in. Once placed, the order took over a half hour to get in front of me. The best part is that the cook was the one that ended up serving us. He informed us that it was his fourth day and his trainer didnt show up. Ironically, he had the least experience here and was without a doubt the best part of this visit. If I could have found him again and tipped him I would have, because he did far more work and had way better service than anyone else. Im not sure if this establisment has a manager. It might be like in those Haribo gummy bear commercials where its a bunch of kids as the bosses, I dunno. What I do know is that Ive never written a review before. I found that I needed to note the worst experience Ive ever had an eating establishment. I put more effort into this review than I have in any essay Ive needed to write. Youve earned it, Huddle House. Carry on.

RA

Rachel Claeys

Worst Restaurant in the FM area. Service was horrible, our waitress had no idea what she was doing. Took over 15 minutes to even be noticed and another half hour to order our food. She was standing behind the counter staring at her phone and the only other waitress was to busy watching a reality show on the TV screens. Not really many people there besides us. When she finally did take our order, she didnt write anything down, took the menu, and kept coming back asking us what we ordered. took forever to get the salad I asked for before my meal came, and I had to chase her down to get silverware after. When we did get our food, it was disgusting! my food was old, and obviously re heated several times. My fiancés order wasnt half as bad as mine, but still old. When we went to pay, we had to wait for her to finish up flirting with the truckers that were standing there AFTER they had already paid for her to take our money. Then, when we only tipped $5 (which was 20% of our $25 bill, we did not jip her based off bad service) she got pissy with us and walked away before we could even hand the receipt back to go flirt with a different trucker. I will NEVER go back. Fiancé has been there before, around the time it first opened, and he had recommended it. He was so disgusted by how dirty everything was and the piss poor service he wont even go back, and he used to love it.

SH

Sherrie Misner

Husband and I visited this Huddle House location on 5/22/16. When we first entered the restaurant part of it was sectioned off for cleaning which was good, we found a seat and was picking up the menu which was sticky, I asked our server to please clean the menus, our server moved us into the section that had been recently cleaned which was fine also. We placed our orders received our drinks and waited 45 minutes for our dinner. Dinner was finally brought to our table, I had the chicken pot pie, it was cold and congealed and just slopped in the bowl with its contents all over dripping down the sides. Informed the server that it was cold and that I wasnt a pig waiting to be fed slop by the way it was presented, server called another server over and he said well the bowls hot I told him well the food isnt. Hubbys order was completely wrong also, the excuse was that they had a new cook in training.....hmmm thats my fault how?? The staff was to busy or worried about watching the ballgame than taking care of the customers and going out to smoke. We will not be back to this location....."Big F " for the grade.