Starbucks
| Address: | 3502 Oleander Dr, Wilmington, NC 28403, USA |
| Phone: | +1 910-392-1507 |
| Site: | starbucks.com |
| Rating: | 4.3 |
| Working: | 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–10:30PM 5:30AM–10:30PM 5:30AM–10PM |
Location
Photos 100
Reviews 30
CH
Christina Horrell
This used to be my favorite location from here to Ohio but in the last month or 2 customer service and ability to make regular menu items by newer employees has plummeted nose down. And whoever is responsible for ordering basic supplies like straws for example and scheduling staff either has no idea what they are doing or just doesnt care. I have my own business and I have worked retail and fast food. There are handy dandy reports to show you your busier times and whats the primary sales is so you know when you need more staff and more well trained staff to be more efficient. Tourist might put up with you this summer but the locals know there are other choices and your fall will be sad
RY
Ryan Williams
Excellent service. I came with my friends from another country who didnt speak English well and they tried to order me a drink as a surprise to thank me for showing them around. They accidentally ordered a drink I couldnt have (Im allergic to dairy). The employees at Starbucks were more than happy to discreetly fix the mistake and not charge more for me needing soy milk which is usually an up charge, and my friends had no idea anything happened. I go to this location all the time because theyre so nice and helpful.
BR
Brooke Eliza
Ive been mobile ordering here 1-3 times a week for the past year. My orders are always correct and ready as soon as I walk in the door, which I cant say for the new center drive/best buy location (the management at this location is horrible, my orders are always wrong, and a few of the baristas are just plain cranky). In the off chance that my order isnt ready, the baristas drop everything to fix it quickly. (All of the baristas at this location are absolute angels
AA
Aaron Garrison
I was pleased with this Starbucks. I found it to be clean, logical, and accommodating. The staff I interacted with were friendly and attentive. The bathroom was clean. The Americano coffee I ordered was fresh and good. I had no problems during my time there, and quite enjoyed the slow, coffee-sipping lunch I had on the patio. My thanks goes out to those associated with this business. I have benefited from, and am grateful for, your service.
WE
Wesley Dorsey
My favorite location in Wilmington. The longer term employees are very friendly and warm. The drive thru times can be a little longer than average for a starbucks. The outdoor seating is enjoyable any time of year , and offers a fireplace for the cooler months. This location suffers from being very awkward to access via car because of the 2 entrance placements.
DE
Debra Wolf
Neat inside. Good Internet fast but unfortunately Internet seem not safe cuz of my Android show me pop prevent says not allowed me in. My friend says same thing his iPhone prevention us. But we really both ipad are fine accessible. Thats werid. Plz be carefully check on yellow trialge top left to see if not safe access. IMPT TO SEE HTTPS are safe.. thank
DA
david ahearn
This location generally has a pleasant staff and decent service. However, I just waited 8 minutes for a chai that was made improperly when there were no other customers in the store or drive thru at the time. The two customers who pulled up to the drive thru after I had already ordered received their orders first, one was also a chai...
HA
Han Hills
Great coffee and atmosphere, if busy. In warm months, the seating outside adds enough space. Though the car park is small, there is plenty of extra right beside in the mall area. Bathrooms clean, and staff super friendly. Look forward to going back for more.
PE
Perry Lewis
I just ordered 2 hot chocolates all the way and I get back plain hot chocolate. I guess they are a little overwhelmed with the amount of customers but they need to get the orders right since people are paying there money.
ED
Edward Orde
Always good coffee, very friendly staff who when not busy will chat with you and are happy to modify drinks to suit your tastes. Only complaints would be the ever expensive Starbucks prices and it can get busy on weekends.
KI
Kira L
I love this starbucks. The staff is friendly. Drive thru is slow moving during certain times of the day due to it being only one of two in wilmington (other is near bestbuy). Overall the look feel and experience is great!
KA
KandI Megahan
Top notch service and attitude on every visit. WHether its a request for water, or a complex concoction they always do it with customer service in mind. Plus they never hassle me for wanting garden grounds.
JO
John Murray
Great 2 for 1 happy hour on double shot espresso drinks. Plus we forgot that we had paid for some coffee to be ground and the Barista brought it out to to us where we were sitting outside ,. Good service !
JO
John Grantham
Probably the fastest Starbucks in Wilmington, good service, great people. Its the biggest volume store in Wilmington so it can get a little bogged down during a rush, but the store itself is beautiful.
BE
Beliza XS
We went to this location for the 1st time last night and although near closing the staff were pleasant, eager to assist and didnt rush us at all. The store was clean and had a good variety
MA
Marielle Trillizio
This is the slowest Starbucks in town do not come here if you are in a hurry. It is a nice place to hang out if you have nothing better to do for 30 minutes while you wait for your drink.
JO
jonathan seale
Its a Starbucks. Id love to frequent a local coffee joint, but the coffee here is just a bit better usually. This one has an outdoor fire pit which is pretty cool.
EL
Elaine Thomas
Staff here is great! Fast-paced, busy store and they are always on top of orders and smiling. I love these guys! They go out of their way to make customers happy.
RI
Richard Smith
This Starbucks has the most space of any in town. Its definitely worth the trip if you want to sit down and do some work. Their staff are very friendly as well.
RO
Robert Green
clean, orderly, nice employees, fast, however not easily accessible due to being on the intersection cornet and no parking entrance from the mall parking lot.
AP
April Jones
They are really good at getting the drinks perfect! My problem is that they dont go in order of who ordered first. They also seem to be so unorganized.
CH
Chris Cain
Situated on the corner of Oleander and Independence Drives, this Starbucks welcomes all people that comes through their doors. The staff was awesome.
CE
Celeste Dugay
I especially like ordering my drink from the app and picking up my drink at this location. The staff is friendly and my drinks are served as expected.
EM
Emily Whaley
The gentleman who took my order and the barista were both very pleasant. Macchiato and cheese danish were delicious! Clean and orderly store.
TA
Taryn Rogers
Lots of seating inside & outside. Only drive through in Wilmington- unfortunately, the drive through is usually packed and very slow.
E
E Harrison
Best location for hanging out AND they have good coffee! This location can get really busy at times, especially the drive thru.
NA
Natalie Hernandez
the service was pretty good. there was a super hot guy as my server and I would like to know how to get in contact with him so
ME
Meghan Donovan
This location is always slow. you’ll watch everyone in the drive through get their orders before you when you order inside.
KE
Kevin Kearns
Good experience as expected from Starbucks. Only compliant would be the dining area was quiet messy and needed some love.
C
C Mugs
This continues to be the slowest Starbucks I have ever been to. Many mornings it will take you 15 minutes to get a drink
