Address: | 419 S College Rd #35, Wilmington, NC 28403, USA |
Phone: | +1 910-798-4999 |
Site: | munchiesfoodco.com |
Rating: | 4 |
Working: | 12PM–3AM 12PM–3AM 12PM–3AM 12PM–3AM 12PM–3AM 12PM–3AM 12PM–3AM |
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Brittney Pierce
We placed an order online last night at 11:47 pm. We had just gotten home from a concert and were starving. So the fact the munchies was open and delivered made it an easy choice. At 12:07 am we got a call from the staff telling us that our pickup was almost ready aside from them being out of pita for the gyro. We settled for a wrap. The order was meant to be delivery (our mistake, not theirs) but they said it wasnt a problem that it could be sent out on the next delivery which would be around 30 mins. We said okay and that was that. Or so we thought. 50 minutes after speaking with them, we called again asking if the order had left and he said the driver left 25 mins ago. Our order finally arrived at 1:08 am. I asked the driver if the food would even be warm at this point and he said he wasnt sure, that he had be all over the place since 4. And naturally, our food was in fact, not warm at all. Extremely disappointing. Next time Id prefer them be honest and tell is that itd just be quicker to pickup rather than have it delivered.
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Drews Quick Fixes Ideas And Hacks
This place was shady...... theres no smell of fresh fried food when you walk in. Everything is made in back behind a curtain.The sandwhich was horrible over fried dry day or two old chicken tenders mozzarella sticks and onion rings. terrible freezer burned and cold not fresh fried. I will never eat here again and feel sick after doing so. The owners seem to have no taste buds and did not seem to repond to this post a while back so i recently edited it when i told them i disliked the $12 sandwhich i bought. Little did they know i write reviews on food and restaurants around nc for a living. I would never eat there again. And suggest others avoid this restaurant owned by a uncw school fraternity and alumni from my understanding which is why there are so many fake 5 star reviews. Their friends have given good reviews which are not real!!!
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Austin Beverley
The absolute worst place Ive ever experienced when it comes to food and customer service. They delivered our food 1.5 hours after we placed a delivery order and the food tasted disgusting. The wraps were drenched in dressing and the burgers didnt even look cooked. I called them back, asked for my money back, and then they sent someone to come and pick up the food and they didnt show up until 4:30 in the morning. The following day the "manager" called me and proceeded to tell me that they have never had any complaints about their food and how I probably had the equivalent of "buyers remorse" because I spent $50 on food. As a business owner myself I would be disgusted with myself or my employees if this is how we handled our business. I would never recommend this place to anyone. If youre in Wrightsville Beach, steer clear of Munchies.
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Wes H
I recently tried to place an order and had difficulty reaching anyone at the restaurant. This upset me because I was SO excited to try Munchies out. After failing to reach anybody at the restaurant I posted a negative review about my personal experience. I was contacted the very next day by the owner of the restaurant. He informed me they were on special operating hours this week in honor of thanksgiving. He apologized for the experience and said he would state the operating hours via the answering machine to prevent any further confusion. I still have yet to try Munchies but I can vouch for their customer service. Im looking forward to trying the food in the near future.
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Trisha Hampton
The only reason its a one star is because I have to give a star to write a review...I drove all the way there from Jacksonville...doors open at 12. The employee was at the door...I was there at 12...the employee unlock the door looked at me and said sorry We have have a catering order so we cant take your order right now and closed the door and locked it back. If they had a catering order they could have taken my order first or period...that was terrible customer service and you best believe I will never go back nor anyone I know for that matter.
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B Marie
I had a little too much to drink on election night so I couldnt drive to get food. When I googled food delivery in Wilmington this place popped up so I decided to try it out. I asked for "a cheesesteak with Mac & cheese" and when it arrived it was literally a cheesesteak with Mac & cheese on it. I ate it anyway, and to my dismay it was sooooo good. Reasonably priced as well. I have no clue how Ive lived here since 2011 and never knew about this place.
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Alfonso Lazaro
Horrible costumer service order a burger. Even ask if the burger came with fries and olso order a side of onion rings the burger arive with only the onion no french fries when i call to ask where my fries tgey told me that i order wrong that i upgreted for the onion rings But if i did that why would i ask if it came with fries
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Danielle Burnette
Waited 15 minutes to have our order to be taken. The guy chose to make milkshakes over taking our. Then we were talked into buy the fat philly to have it come out with more foes in my sandwich then meat......they dont care and it shows we paid $50 for no food it felt like #stillhungry #sad #neveragain
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Alek Hanley
Called twice for lunch. First response they asked me to hold. Waited 10 minutes on hold. Second response, they asked me to hold and tried to say they only have one person in the restaurant. If you are gona run a restaurant with one individual, dont make your menu so complicated and dont do delivery.
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Erin Kay
I ordered the Fat Joint sandwich and, while it sounded great in theory, it was totally bland. Mozarella sticks, chicken tenders, and fries on a hoagie. They were all completely flavorless. I like that theyre open late and all the employees were nice and helpful, but I was let down by the food.
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James Daugherty
They didnt have the only thing I wanted on the menu, told me theyd give me a replacement for free when they called back after the fact, then sent me the wrong order and wouldnt even correct their mistake when I called to rectify the situation. Garbage.
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aaron higgs
Have to admit...their food is good. Hearty sized sandwiches that fill you up. They were definitely creative when they created this menu. Dont forget to get the fried Oreos or cookie dough for your trip home.
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Alexandra Smith
This place is SO GOOD!!! Have only ordered from there a few times but I have not been disappointed! So much flavor, you can tell they really put the love in their food. Fast delivery too!
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amber mattoon
I would eat here every day if I could. the food is always amazing and always consistent. the wait time is a little long for food but it is def worth it. you guys do an amazing job!!!
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Jacob Gossett
Munchies is absolutely amazing. I order from them on a regular basis, and they get my order right, deliver it promptly, and it tastes exactly like I hope it will every time.
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Henry Blanton
I got tsatsiki and sriracha on a pulled pork sandwich. Delish.
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Anthony Orlando
The staff is friendly and helpful! The food is delicious and served promptly. When you crave a sandwich with all of the trimmings, its the place to be.
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Dustin Daniels
The food was dry and cold. Id rather die than eat here again. I really dont recommend it. There chicken tenders tasted like fish too. What a joke.