Red Hot & Blue - Raleigh, NC
| Address: | 6615 Falls of Neuse Rd, Raleigh, NC 27615, USA |
| Phone: | +1 919-846-7427 |
| Site: | redhotandblue.com |
| Rating: | 3.9 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 100
Reviews 5
KI
Kierstyn Myers
Ive only had one "bad" experience here and it wasnt even bad, it was just weird. But let me tell you about the good things first... I come here often, I love the food and the atmosphere. The servers are always friendly and extremely attentive. They talk with you and joke with you rather than just swinging by, taking your order, then leaving, which makes the place feel more than welcoming and part of the reason I continue to go back. Ive ordered the All-in Burger, burger has always been cooked perfectly and the BBQ on top was fantastic. The plain BBQ sandwich is absolutely delicious. They also have homemade sauces you can put on them too: Sufferin Sweet, Mojo Mild and two others to choose from. These homemade sauces are perfect for anything you order from here to add and extra kick of flavor. Then, theres the Shakin Bake Cheese Fries. These fries are the best cheese fries Ive ever had. They are seasoned fries generously topped with cheese and bacon. They dont skimp out. If you havent had these cheese fries, you need to try them. The Peach Cobbler? Some of the best. Nice and gooey with whole peach slices served with vanilla ice cream, just like grandma use to make. Now for the weird time. I went in with my boyfriend. We were seated by this younger kid, then he stood there and stared at us for a good 5 minutes before going "Um, what would you like to drink?" It was a Sunday, around 1145. Boyfriend forgot that you cant order a drink until after 12 and ordered a beer. The kid walks away, comes back with my drink, but not his and explains why. Ok, no problem, I understand, state law. But instead of saying "hey, Ill be right back" or "would you like to order and appetizer" he stands at the table and stares at us for a moment, not really saying anything until it go closer to 12, then says hell go check on the beer. After the beer is received, he took our order for Cheese Fries then stood there for about 10 minutes talking about how amazing the cheese fries are. I like when staff talk with you, but there is that moment where you kind of want to talk to the person you came with, plus I was hungry, I wanted some food. After the order for fries was put in, he came back to the table and started talking again, then would leave to check on the fries, then come back and start talking again. At one point, I asked him to take our order while we waited for the Cheese Fries so we wouldnt have to wait as long for our food to come out after we received our appetizer. As stated before, I love the All-in Burger, but I dont get Onion Straws on it. My boyfriend ordered first, got the All-in burger. Then the kid says "Are you going all in or are you one of those people who order and All-in Burger but dont actually go all in." Boyfriend stated he would like everything on the burger, then the kid goes "Good, because those people who do that are weird." Keep in mind he hasnt taken my order yet. So I tell him that I wanted the All-in Burger, but without the Onion Straws. He literally threw him self to the floor laughing. On the floor. Rolling around. First off, youre handling food, you dont need to be on the floor. Second, act like an adult, not a child. My boyfriend and I were stunned into silence when he did that. The rest of the meal basically repeated the first half of it. Kid kept coming by and talking, wouldnt leave so we could eat. Im pretty sure he was relatively new to being a waiter. I wish I had said something to a manager when it happened, nothing mean. Just to tell him to have a talk with the kid about what to do and what not to do around guests. But I didnt, I was ready to leave after than experience. But no worries, this hasnt prevented me from going back. Once again, I love their food, the staff are more than welcoming, and the place has a wonderful atmosphere.
TH
The Private user
We had a lot of problems. Waitstaff/ hostess/Host not want to wait on female customers. They would take the males before the females in line. And females first. The decor is good. The Hostess/wait staff leave the female customers to have a gossip party and not come back, walk in front of female customers and try to step on the feet, stand behind female customers and yell in their ear, talk back rude, eat food while wait on, repeat the same questions, try to stick the sharp fingernails into the skin of hand of females, walk away while the females are talking to them and not come back. The waitstaff not want to write down the order. Said it is not a job requirement. And we said it was. the did it. Got angry not a tip and we not spend a lot of money. And waitstaff overcharges us for the meal, gave us a less them normal food portion,asked us to give them money. Said they need it. Gave us food and ask if we want anything else. The management yells at customers that they are problems. And not like complaints at all. Many dirty tables and the employees would not clean it up.
EL
Ellie Lloyd
Very bad experience. Our server (Kyle) was wonderful, but there were too many negatives to outweigh the one good thing. The other employees were extremely obnoxious, and very loud which made our dining experience poor. When we were eventually brought silverware, there was food in the PRE-WRAPPED napkin from someone elses meal. Should have left right then, but I brought it to someones attention and they brought a new set. The food was just simply not worth the money. The vegetables were just plain gross and the sandwiches were not worth the money. I didnt take more than 2 bites of it. When we called and asked to speak to their manager later that evening, he did not care that we had a negative experience and simply informed us that we could fill out a complaint form on the website, to which we discovered there was no such form. Needless to say, 0/10 would not recommend. Please spend your time/money somewhere else.
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Moose Parker
I like Red Hot and Blue. The pulled chicken is wonderful. Love the corn muffins. French fries are batter coated and wonderful. Mashed potatoes taste like real potatoes but the gravy tastes like a mix. Not bad but not the best. The pulled pork is good. Once in a great while it will be dry, but thats infrequent. The ribs are sweet, moist & good. They have sweet potato with a cinnamon butter that is very tasty. Sweet potato fries are available but I dont think they appear on the menu. Catfish isnt bad for those that want something other than meat. You cant go wrong at this restaurant. The staff is excellent and friendly. Full bar is available & a good selection of draft beer. Be sure to get their frequent diner card for $10 off after your 10th visit.
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Robert Dattolo
To start, the decor was great for the restaurant - it was the food and service that were lacking. The server was friendly, but we had to hunt down straws ourselves after 10 minutes of waiting, so that set the stage. Follow it up by food coming out in the incorrect order - parent entrees coming out before the app OR the kids meals. Then the adult entrees being put under heat lamps until the other meals were done. By the time that happened the app was lukewarm, my wifes pork platter was cool and tasteless, and my ribs were slightlywarmer than room temperature and lacked flavor. I didnt think it was worth the ride to get there and the ony saving grace was that we didnt have to wait to be seated. All-in-all, I think Chilis ribs are better.
