Mason Jar Cafe
| Address: | 151 Cranberry St, Newland, NC 28657, USA |
| Phone: | +1 828-733-0889 |
| Rating: | 3.4 |
| Working: | Closed 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–8PM 11AM–3PM |
Location
Photos 23
Reviews 14
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Rachel Towler
Our experience was horrible. All our chicken tenders were over cooked but my mothers were burnt. We requested that she receive new one due to the fact that they were burnt. 15-20 minutes later she received another chicken strip that was worse than her first one. As a family we were sitting at a table in a room by ourselves discussing that we would not be back due to poor service and food. All of a sudden I hear the lady in the kitchen , who has been yelling the whole time we were there say " I dont care if they dont like it. The chicken strips are homemade its not my fault he cut them to thick. They just need to get out of her and go down the street to McDonalds. We told the waitress the second order of chicken strips were burnt and all she did was say sorry. We had to get up and get the waitress if we needed anything. The sad thing is that McDonalds chicken strips are better and so is their customer service.
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Sally Hicks
The food was not bad but it was not great. You can tell that they are taking a page from Sandra Lees Almost Homemade cookbook, as you can tell that most of their products are frozen or from a pre-mix. The mashed potatoes were the best thing about this restaurant but I am not going to go back just for mashed potatoes. The service was meh and the gentleman whom I will assume is the manager was very rude. The kitchen staff is noisy and very mean. You can hear them yelling from the back.That is not the kind of atmosphere I want to eat in. When the owner comes out she is load and likes to toss some colorful language around. I did not find this delightful and will not be returning. I would highly suggest they learn to cook on a higher level at their prices and that they learn how to present themselves to customers.
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Shana Fox
The food was okay, but not as described on the menu. The Fried Chicken Breast were the same chicken tenders my daughter received just covered in gravy. They tasted fine but I wanted an actual chicken breast. Also my daughters kids meal only had 2 very small tenders I had to share my food with her because there wasnt enough on the plate for her. The high prices I really expected more food on the plate and better quality. The service and environment was great. However for the money we paid we could have went somewhere nicer for better quality food. Also I have seen reviews talking about staff "yelling at each other" I heard very loud noises from someone in the kitchen it sounded like, it was distracting. Not sure they were yelling but would have enjoyed not hearing it.
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Caitlin Carroll
We have been there many times and normally it was fantastic but we got there last night and it was thirty minutes to closing. so we even asked if we was too late and the waitress went and asked and she said it was fine. The next thing I knew all we hear of screaming from the back and very rude remarks about how this is his last order and no more cooking our waitress seemed like she was in tears. Our food was jus thrown together and it was not worth what we paid. I understand if someone came in 5 min till closing but if your gonna own a restaurant you can not act that way you will run it into the ground.
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Fred C
Our party of 4 had a terrible meal here. Where to begin... The Atmosphere: No air conditioning, flies buzzing around the meal, sound of a dog barking, staff shouting at each other. The Food: ordered prime rib and they delivered steak without saying anything, vegetables were like mush, pie for dessert was very good. The Service: Absolutely the most dysfunctional restaurant Ive ever seen. Basically its people that might like to cook, but have a lot to learn about the restaurant business. Not recommended.
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Hannah Hyatt
The owner is an absolute disgrace to our small town. I witnessed our precious waitress get talk to worse than a dog! It is disgusting the owner would treat a human being with such disrespect. If he is having marital problems they need to stay and home NOT the work place. The quality of food was that similar to there vulgar mouth. If you are hungry ingles has TV dinners that are of better quality than the trashy restaurant. Close your doors if you cant handle the hours and business you have.
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Jsef2003
This place is phenomenal. The quality of food is amazing, the presentation is outstanding and the prices are very reasonable. The owner is a very kind lady that makes you feel like family the moment you walk in the door. Our server, Abby, provided excellent service and was knowledgeable concerning the menu. It is not common that my family goes to a restaurant that makes the positive impression that the Mason Jar Cafe made. My family will be driving from Jonesborough, TN to eat here often.
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Mary Heiser
Terrible! The food was obviously frozen and not homemade. Me and my 6 year old granddaughter also did not appreciate the foul language that was thrown at our server. The owner repeatedly yelled and cursed at her for no reason. We used to come here a lot, but lately they have been extremely too rude to customers and staff, both. Will not be coming here again.
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Linda Gilleland
I had breakfast and dinner catered by Maria at the Mason Jar for a three day family gathering!! Wow, what a hit - it was a #10! We had 25 in attendance and many said that the chicken salad and potato salad were the best they had ever had! Everything was absolutely delicious! They were the best meals of a three day weekend! Maria is a super chef!!!
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Mike Castellucci
Horrible experience. We overheard the owners in the kitchen yelling with profanity at staff about us and one other couple needing to be out by 1:00. It was 12:50. My wife walked to the kitchen to say what we heard was offensive and he said he didnt care and it was his restaurant.wow! Thats a shame fir a nice little town like Newland.
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Davey Cooper
Food is good, but you know what they say about good help......the waitress seemed to get mad when we asked for silverware so we did have to wait longer than we allready did......she complained that they needed to have more people than just her......uhh thats not what i pay for i thought to my self
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Sarah Welsh
I have eaten there twice recently (March 2015) and both times had the Chicken Fried Steak with mashed potatoes and green beans. OMG! It was so good. The steak crust was crunchy and the beans were well seasoned. I would put less of the white gravy on it next time. But, oh my it was great!
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Jonathan Kuhn
Very neat little restaurant in the cool little town of Newland. We were on a cycling trip and stopped in for lunch. We had a very nice waitress (Ashley) who was helpful. The food was very good and reasonably priced. We sat outside and enjoyed the 70 degree weather!
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Erin Connolly
I have gone to the Mason Jar Cafe twice, both times with my family. Both times, I could not have been more pleased with the food, the service, or the atmosphere! If you are in the area, this is one place you should definitely try! I will be going back!
