Blue Line Brewery Pizza & Pub
| Address: | 555 Lake Flower Ave, Saranac Lake, NY 12983, USA |
| Phone: | +1 518-354-8114 |
| Site: | bluelinebrew.com |
| Rating: | 4.4 |
| Working: | 5–9PM 11:30AM–9:30PM 11:30AM–9:30PM 11:30AM–9:30PM 11:30AM–10PM 12–10PM 12–9PM |
Location
Photos 100
Reviews 26
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Kimberly Mauro
I am so unbelievably and utterly disgusted with this place its not even funny and their response to me on my complaint on Facebook is horrendous. Ive never dealt with a worse manager at a business on my life. My comment on my review on Facebook, "This place is only getting two stars because I like the beer. My friend and I stopped in on our way back home from Lake Placid. The man who greeted us when we walked in a half hour ago was great and friendly. This bartender is absolutely horrid. We sat down, asked if they do beer tastings and she said yes, she filled the tasting glasses and put it down, not explaining what each beer was named, the tastes we could expect from each or even asking if we wanted lunch. We wanted pizza, but not now. She never even checked back on us. Ive never had such horrible service in a place before. This bartender was basically ignoring us and we have been nothing but nice to her. Is it because we are two mid to late 20 year old females and everyone else here is an old man? Im still sitting here while writing this, looking at this bartender (who is brunette, skinny with glasses) and she is completely ignoring us. As a bartender and prior server, this is disgusting. I cant even tell you what beer I enjoy, because I dont know what Im even tasting." To this, Blue Line responded, "Blue Line Brewery Hi Kimberly, you have the right to be upset if you feel you received bad service and I will apologize for that. However, you do not have the right to disparage our other patrons. If you choose to visit us again, I would suggest putting your phone away and making eye contact with your server. It will go a long way to ensuring better service for you both here and at other restaurants I would imagine." To this, I responded back, " Youre kidding me right?? I was sitting there with my friend and only took out the phone after trying to figure out what the beers were for a long time without being spoken to. We were even looking to her to get a menu and order food. Both of us were looking at the bartender for service or to even say a word about any of the beers besides putting it down and walking away. I have never been more disgusted and your response is even worse. You NEVER treat a customer in this manner. Also, my phone will continue to stay close because my husband is deployed, fighting for our country. When he messages me, I need to get to it quickly. This was yet another reason why the phone was sitting on the bar, not that it matters because no one should speak to their customers in the manner you just have. Also I had NOTHING against your other customers. I had an issue with the bartender who ignored us, yet kept going over to the others at the bar and just talk without even looking to see if we needed anything. " I have never been so angry with a business in my entire life. I have two business degrees, am a prior server, current bartender and have managed many businesses before. Never have I ever even thought of responding to customers in this manner. Do not go to a place that treats people this way!!
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Oliver Mayer
Coole Kneipe mit Atmosphäre. Sehr leckeres Bier und einfaches aber sehr gutes Essen. Würde ich da wohnen, wäre ich bestimmt öfter dort.
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Wyatt Smith
Great food, the atmosphere was inviting and fun. In the summer it can get crowded but is a great retreat in the winter time too. The prices are fair for the massive amount of food that is served. Very friendly staff and the it is nice to see the owner work the floor and talk with patrons.
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Sue Lounsbury
Our favourite Friday night stop! We try to go to Blueline every time we are in town. The beer is great and we especially love the Mac and Cheese as well as the pizza. Mark and his team always do an amazing job making us feel welcome. Cant beat the service or the price!
TJ
tjbcraft
This place is a great gem just outside of the bustle of town. Beer is good. Good flavor just not as carbonated as we like. Good news is that the food is AMAZING! Great creative sammies for a good price. Fun to chill on the roof deck with a view of a small mountain peak.
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Howard Cappadocia
Awesome place if youre in the Adirondacks. The beer is great, service is excellent and the food is great for a pub. Best of all.....The music they play. If youre a fan of 80s new wave or 90s alternative, this is the place for you
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Erin Sawyer
Excellent beer and pizza. Terrific atmosphere blending the best of an old-school sports bar and microbrew of the Adirondack region. Friendly staff, local crowd. And in a repurposed car wash. Whats not to like??? we will return.
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lolbeartanks
Wonderful little brewery nested in saranac lake. The food is tasty and its a nice little tucked away spot on rt. 86 Highly recommend the car wash pretzels!
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Joe Resing
Bottom of glasses were coated in grime.... absolutely disgusting. Beer was thin in flavor, get the stout or the blackfly, the rest lacked any......thing.
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Edward Beales
Imagine the fingers of aroma from a bugs bunny cartoon lifting you by your nostrils and carrying you in...great stuff
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Mike Ladue
I ordered the house nachos. They were very overlooked, with grease dripping out. I didnt eat very many of them.
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Todd Monahan
Great little place, good variety of beer and cool sauces for their wings. Read the story behind the restaurant!
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Green Mountain Steve
Fantastic place. Great beer, great food and the owner is down to earth and on his A game. Highly recommend.
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Mark Mastrocola
Awesome place with great food and staff. Beer flight and pizza with homemade sauces was top quality.
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Rebecca Wagner
Awesome spot, great food, excellent cider and beer. McKenzie deck is the place to be.
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vince wilcox
Always enjoy the Blue Line, I highly recommend the wings paired with a Leaning Pine...
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Titus Tiger
I would live at Blue Line Brew if I could. I love love the pizza and black fly ale
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Heidi Youker
Friendly wait staff, prompt service and good beer. Nice place to visit.
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Bob Dunham
The people and the brews go hand in hand! A fun and friendly staff!
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Chris Durant
A must stop when in the lake placid /Saranac Lake area
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Deborah Harper
Good food, good beer, can bring your dog
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Andrea Sophia Novello
New fun spot on my side of town
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David LaRiviere
Great pizza and great beer
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Chalsie Rivet
Menu lacked good service
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Russell Seifried
Always good.
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Wholesale Furniture & Mattress
Great beer
