Carvel
| Address: | 386 Portion Rd, Ronkonkoma, NY 11779, USA |
| Phone: | +1 631-588-3550 |
| Site: | locations.carvel.com |
| Rating: | 3.5 |
| Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
Location
Photos 11
Reviews 9
MI
Michael Westen
Just went to this Carvel with two friends a minute ago. When we entered the store I noticed the lone worker doing nothing leaning on the counter. He seemed bothered by the presence of customers & gave an attitude when asked how many scoops came in the medium and nearly became irate when she asked for sprinkles. After their transaction I asked to sample a flavor before I got it & he proceeded to tell me to hold on & then starts to make ice cream for a woman with her kids!! Really dont help the one guy whos been waiting five minutes in the atrocity you call an eatery before they even entered, nonetheless Im getting one item versus multiple items. I just left, the place was filthy, not from just a busy day of ice cream, and when someone has an attitude like that about work you know youre not receiving a quality product. Save yourself the grief & food borne illness & go to Centereach theyre clean and professional. One star is too generous! !
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Ab Cdef
I do not support this Carvel because the employees are mistreated. I have multiple friends who have worked here and have told me the same thing. The employees bend over backwards to help the customers, but the owners, Ming and Quina, are horrible to their employees and overwork them, giving them barely any training and punishing them, shaming them in front of customers. I will never support these two people again because the abuse their help, and they get them to train for two shifts for no pay. I wish the best for the employees but they deserve better. My friends tell me the owners are very stingy and limiting your portions. Theyre nasty to the girls when they give too much. Im a boy and I cant imagine being a girl and being talked down to in public by my boss like that. If you want to support these posts thats your choice but I wont be until these employees get justice.
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Robert Anthony
I ordered a small cup of ice cream with sprinkles and a small vanilla ice cream soda, the young girl took an open can of seltzer ,emptied it into the cup with ice cream, mixed it up , and it sucked!! The soda was FLAT !!! And she charged me $ 12.00. The seltzer water should be on tap !!!!! My money does not come easy, and I refuse to throw it away !!! I was disappointed!!!!
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Vito Leone
Portions use to better have been a customer there for a long time overall still a great place to visit!
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Amanda Schafmayer
Love this location! Just needs a little reno. Otherwise I would have given 5 stars.
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Courtney Schipf
Best Carvel!! I go there all the time and they are so nice and patient!
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A A
Love this location and there is always great customer service!
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Tom Dascole
Consistently okay, friendly staff but a little expensive
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THE GLOBEL ENTERTAINMENT
Great ice cream
