Address: | 1679 Mt Hope Ave, Rochester, NY 14620, USA |
Phone: | +1 585-256-2880 |
Site: | jinglirochester.com |
Rating: | 3.6 |
Working: | 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11PM 11AM–11PM 11AM–10:30PM |
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Babyboy X
I ordered from them over $20.00 worth of food and believe it or not I waited 2 hrs until my food arrived I called them to let them know I will be sending it back no one should have to wait 2 hrs I dont know where the food have been they always retry their chicken wings which cant be safe for you to cook chicken them let the chicken sit out for hrs then recook it when a customer wants it cannot be allowed in my eyes by the health depth I would say if you can go to the restaurant and watch and see for yourself the owner really dosent care about customers so since I would not accept the food is cannot order from them which would tell you something in this world in which we live people will never admit their wrong or be able to see their wrong I dont know anyone in their right mind who would have accepted that food just a shame people dont care when they are doing a service the way I see it if you dont care and your heart isnt in it dont do it
YO
Yoem C
I had the worst experience Ive ever had in customer service when ordering from Jing Li. Their delivery man yelled at me, tried to hit me, did not want to give me my food, had a dog in the car, had his girlfriend in the car, and was smoking all while delivering my food. His attitude was terrible, and he was so out of control I had to call the police. I called the restaurant informing them of the situation. They promised to have the manager call me, and give me a refund on my food, but neither have happened. I will never order food from here again. I advise the same to anyone else. This restaurant has terrible customer service overall, and the food is subpar for all the trouble.
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Josh Bridges
Since moving here, my wife and I have been looking for a great Chinese place. We have tried a few others but were very disappointed but were determined to find one - and we did. This place had everything we love to eat and the prices for the food are awesome. My wife has been looking for a place that serves egg drop soup without corn and not only did this place have it, she said it was the best shes ever had. Delivery was quick and the delivery guy was nice. Theyve made loyal customers out of us and we will definitely be ordering from them again.
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Dorsey Harris
This freaking restaurant charged my card online and DID NOT DELIVER MY FOOD. They said they had nothing to do with the website and how the system works. WTF!!! Are you serious??? So you just going to have a website that takes peoples money and not return it to them. And the stupid manager was useless, he did not resolve the issue, did not get me my food nor my money back. But I have proof from my back the I was charged from that place and again I NEVER GOT MY FOOD!!! DONT ORDER FROM THIS PLACE, SPECIALLY WITH YOUR CARD!!!
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A Private User
This is my "easy to walk to" strip mall take-out place, and their roast pork egg foo young is high on my list of comfort foods. My wife, on the other hand, will not eat their food, complaining of the quality and taste. There are probably a half dozen Chinese restaurants within a 5 minute drive (e.g., Shanghai, Golden Dynasty, China Gate), along with a number of buffet places (China Buffet, Grand Super Buffet) that are a little more expensive, far more appropriate for eat-in, and consistently good.
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A Private User
I have always thought this place had the best Chinese food in town. The portions were always bigger than other places Ive ordered and the food was generally better tasting. Lately, though, both the portion size and the quality seem to have gone down. The food is more greasy and does not taste the same as before. I am still giving them 5 stars for excellent performance in the past and hopefully, they will improve soon!
AD
Adam Pierce
I have been getting takeout and home delivery from this restaurant for over 8 years. Never once have had a complaint. I love the dumplings, the General Tsaos, and EVERYTHING they have on the menu. I cant get enough of their food when Im there, always over-order, but end up eating everything anyhow... its just that delicious. I recommend them every single time to anybody who wants good Chinese food. Just delicious.
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Noah Richardson
Im from Long Island the land of the best Bagels Pizza, and Chinese food (not to mention seafood but North/South Carolina is high on that list too). I have been searching for a great Chinese place to get take out, and now my search is over. This is the best place in Rochester hands down. You cant compete with their great taste, and overall amazing value.
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Kate Miller
I used to order from Jing Li all the time both at home and at my place of employment. Not anymore. The last 3 times I and my coworkers ordered the food was awful. It was dry overcooked and skimpy. The fried rice was not fried just hot yellow rice. Until today we gave them the benefit of doubt. Now looking for a new place
JU
Justin Tran
This is my go to place for cheap fast Chinese food. Its not amazing, but its not bad either. The lunch specials are great for when Im at work and need something quick. You get a lot of food for the money you spend. The place is tiny with 2 table and about 6-7 chairs, so 90% of their business is take out or delivery.
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Jeff Daring
Fantastic egg drop soup and general tsos chicken. The pork fried rice that comes along with the fairly priced general tsos combo is lovely. An obviously new employee made a small error on my order and they drove back out to my place to ratify the mistake no questions asked. Highly recommended.
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Rohan Tilekar
The worst Chinese food around. First they made wrong order. I had ordered Kung Pao chicken. It didnt taste at all like you get in another Chinese restaurants. The cook should eat in other Chinese food restaurants. Dont ever eat here. No No No!! Go to PF changs , its little expensive but worth!
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Jason Argone
I was thoroughly disgusted with this restaurant. Extremely dirty, greasy black dirt everywhere. I told them to clean the place before I called the health department and they did not. A year later.... thats why the fire started...years of old grease not cleaned off the cook hood.
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Jolie Mahan
This was my boyfriends go-to takeout Chinese food restaurant and he got me hooked. The crab rangoon is to die for, but the fried rice tastes a little bit like armpits. Fast delivery, and sometimes theyll even throw in a couple of sodas free of charge as a surprise. Great people.
JU
Justin Chang
I love this place, great food, good prices, fast service and delivery. Its difficult for me to find a Chinese food place that both myself (growing up on Americanized Chinese food) and my fiance (born and raised in China) will enjoy but this is the place.
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Megan P
Ordered delivery from here quite a while ago and delivery was FAST. i think that they came after 20 or so minutes, so it was in no time at all. The portions were plentiful, and the food good. No complaints.
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Eddie Cintron
Probably the last of the batch of food they had, or they just refrigerate for next day they dont like to lose money. At the end of day they should be discounting if the meals are not fresh.