Address: | 130 Dolson Ave, Middletown, NY 10940, USA |
Phone: | +1 845-344-0005 |
Rating: | 4.7 |
Working: | 11:30AM–4:15PM 11:30AM–4:15PM 11:30AM–4:15PM 11:30AM–4:15PM 11:30AM–4:15PM 11:30AM–4:15PM 11:30AM–4:15PM |
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Joe Puffenbarger II
This restaurant has potential to be great but they need to learn basic customer service. The Indian food was delicious, which is a shame because I had unresolved issues with my visit. In spite of me visiting the restaurant late enough in the evening that there was only one other table being waited on, my dinner took forever to come to me. Once I had my food, if I had to ask for something it took forever for me to get it! Like 10 minutes on average! This is unacceptable, especially when there are almost no patrons to serve. Taking forever to serve me paired with the fact that I had to keep asking for stuff I needed, I kept getting the feeling they wanted me to leave. I had to ask for wine refills and a dessert menu... Without asking me if I was finished eating, they brought me my check, that is when I practically had to beg for a dessert menu! It was like "Heres your check whats your hurry?" Right? LOL And it took another 10 minutes for me to receive my dessert menu... When the dessert menu finally came, I chose Indian Chi tea and requested that they hold the dairy (milk and cream) from it for me. Without asking me, Lipton lemon tea with a lemon wedge came to my table. "This is not what I ordered" I said to the waiter. "Chi tea no good without milk" was my reply. "You try this, you will like it". I said again "This is not what I ordered though". "Try it and you will like it" he repeated back to me. "But I ordered chi tea, please bring me chi tea with no milk" I said with an agitation in my voice. "Chi tea is no good without milk, you try this lemon tea and you will like it". Finally thoroughly disgusted I replied "I like chi tea without milk, only sweetened with sugar". My waiters last response was "Chi tea is no good sweetened with sugar, only good served with milk". To which I replied and demanded that he bring me my bill, I was finished arguing because I know what I want, and I didnt want lemon tea forced on me instead of Chi tea. I order Indian chi tea all the time sweetened with no milk, my waiter was mistaken and wasnt listening to reason. When I order it else where it always comes sweetened, so holding the milk should be easy. My last issue was unruly children screaming interrupting my dinner. There was a group of people in the other room of the same establishment having some kind of an event. It was a large group and there were children. Apparently the adults kept socialising and the children grew restless. The children went outside where they acted like wild dogs, screaming and yelling and banging on the glass Windows directly behind me. This is a horrible way to enjoy a meal. No waiter or waitress our manager went outside to calm the children. They got worse. At the height of their wildness several of the children had found orange cones in the parking lot and they were holding them to their mouths and using them as megaphones. They were aiming them right at the windows behind me and screaming loudly. Again, at no point did any of the staff go to the parking lot to calm the children, they acted like they didnt even hear the commotion, as if it is an everyday occurrence or something. Beware eating at Saffron Indian Cuisine! For me, Ill never be back in this lifetime.
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A Private User
Im one of the people who would often go to Indian Row in NYC. The menu here is familiar, although a little different than NYC (no banana pakora or coconut samosa, but I digress :) ), and the baseline on the spices are up a small notch from the same dishes in NYC. The staff is exceptionally attentive, the food is delicious. Theyre in walking distance from my home, I was thrilled beyond belief when they opened, and Ive been there a dozen times. The lunch buffet is excellent, but note that if youre there after 2 the buffet is dwindling, and they close the doors at 2:30pm, and the food shuts down around 3pm for an afternoon break (as do nearly all authentic Indian restaurants!) so pay attention to their hours. Now we only need an Indian/Pakistani grocery next door :) For that, try Bombay Market in Nanuet.
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jeff munsch
I used to live in Jackson Heights, which is the center of indian cuisine in Queens. I have had the most most authentic, highest rated, popular and most expensive indian menu that most could ever enjoy. I can honestly say that Saffron in middletown NY is the best Indian Restaurant I have ever enjoyed. I try to go there atleast once every 2 weeks and I cant get enough. Im a regular face there and am happy to keep it that way. This is the best food in the 10940 zip code.
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A Private User
We dined at Safron on a Thursday evening. The restaurant was not very crowded, however it should have been packed! The food was outstanding! We started with an appetizer sampler which was out of this world (Saffrons Combo). For an entree we shared the Lamb Sag Gosht, which is Lamb over rice with a Spinach and Ginger sauce. Fantastic! Looking forward to going back.
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A Private User
This restaurant is a dont miss! Atmosphere, Food and Service...all top notch. I ate here with my family, we all have diverse tastes and there was something for everyone. Finally, not just a decent restaurant in Orange County...but an incredible one. Prices were extremely reasonable and portions were plentiful. Please go check it out. Youll be glad you did.
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Rachael Doty
You know when a place used to be amazing, then gets sold and the quality starts to slip? Story of Saffron: Nice ambiance, food is usually good, but the waitress had a serious attitude and was quite rude so that will ruin any meal. I say it is worth a try if you like Indian food. Try the weekly Buffet starts at 12pm, yum. They always have new things to try.
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A Private User
Fabulous - Here in Middletown, NY. The owners and staff take pride in their restaurant. The ambiance is elegant and the food is always delicious. We patronize many indian restaurants and are very impressed with Saffron. My wife and I recently had a great meal at Saffron to celebrate my birthday! And, they had live music!
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Lena Shockley
I really enjoyed my self with my beautiful friend at Saffron Indian Cuisine Restaurant! We love the food & drink plus the atmosphere was fantastic! The wait staff was very polite & caring! Stop by for brunch or dinner to this restaurant when in Middletown, NY! You will have the time of your life!
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mark woolfson
GPS tracked me down, my family and I have been coming here forever and we tell our friends about this place, there is nothing bad to say it is always great, the food, the buffet, the staff, never a complaint and we drive 45 minutes to be here from PA.
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ry chav
Ordered to go. A little pricey but worth it, a good serving of food and it was definitely savory, tasty worth every penny I got the chicken tikka saag, comes with basmati rice and I got naan. It was so delicious. Going back for the marsala.
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Dolson Tire
We like indian food and Saffron is very good. Really tasy, so many choices, fresh home made natural ingredients. I can only say I wish they had a more obvious take out and local delivery menu - its good enough to eat every lunch and dinner!