Address: | 1 Nassau Blvd, Garden City South, NY 11530, USA |
Phone: | +1 516-292-2197 |
Site: | rusticabrickoven.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
BF
BFN Bro
This place is absurdly unprofessional all the way from the cashiers working the phone all the way up to the owner. Ive had plastic in my food and then owner denied that it was possible, making me provide visual proof before she would issue a refund. Ive had multiple orders cancelled for no reason when trying to use Grubhub with this restaurant. The icing on the cake is that my fiancé tried to order delivery recently and the owner refused to serve her due to us leaving a negative yelp review due to their poor service. Its a shame because the food is really quite good, but the employees and owner are rude, unprofessional, and childish.
ER
Eric T Hawkins
I found this place as I was riding my bike around surveying the damage from Hurricane Sandy, They didnt have power but I suppose you dont need it if you cook your pizza in a brick oven. I had a sausage and ricotta pizza which was wonderful, my wife had a Bacon and Spinach salad which was also amazing. You can bring your own wine and theres no corkage fee. Cant beat it! Wait staff is very friendly !!
MI
Michael Gamber
If youre gonna rip me off be a little bit more discreet. I asked for "a side of sauce" and you give me two tiny tiny cups and charge me for both! Charging for a tiny side of sauce is a joke but deciding how much to give me and charging me for each one, come on. Also they never have anything already made youll have to wait 40min for anything.
GA
gallinaros
Thought the food was pretty good until I ordered delivery. Waited 60 min for wrong food which was cold and when I called to ask them for refund for the items they forgot their best solution was for me to wait an additional hour take back wrong order and bring correct order... King Umbertos was always best , my mistake!!
PE
Peter Rhall
Just got accused of rolling my eyes, when I didnt, by the cashier. The pizza is yummy, but the service in this place sucks. Last time I went we had to leave because had a show to catch and the food took so long we couldnt eat, even though we were staving. Thats it, done with this place.
GI
Ginene Miller
My husband went to pick up the food when they said to and the food was ice cold. I had a pasta dish that absolutely discussing I would never go back dont waste your money people. terrible customer service when we called them back..Im so hungry smh...
PA
Pamela Morrison
Food is by far the best around and the owners are wonderful as well as the staff. The weekly specials are unique and delicious.
MA
Matthew Mage
Awesome pizza and a nice atmosphere. However, there is a bit of a wait because they have one small oven and a lot of orders.
AS
Asif Khan
Service is alright, pizza is kinda crispy, but theyre pretty big. Overall pretty decent if you can tolerate it.
JO
John Mahland
Great Food, very fresh, excellent staff. I am a regular and recommend to all my friends.
JA
Jackeline Stuart
Great pizza...and food!! Try the sausage n peppers parm hero!! Very tasty!!
JO
john chilelli
Pizza baked zitti was delicious Nice local place
JO
joseph fusco
I order from there all the time food is the best
I
I Wng
Really, really, good pizza when freshly baked.
NA
Nancy Nesbitt
Best BBQ chicken around !
MA
Matt A
So dope the food at rustica
JA
Jason Barongi
best place on long island!
FR
Francisco Alvarez
Best Gluten free pizza!!
JO
John Nesbitt
Best pizza in the area
JA
Jackie Hernandez
Great food