Address: | 1050 U.S. 9, Parlin, NJ 08859, USA |
Phone: | +1 732-525-9464 |
Site: | planetwings.com |
Rating: | 3.5 |
Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
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Aliana B
Food is great and have ordered for our Office for years. However, customer service now gets 0 stars. Placed an order today and 3 out of the 6 items were not correct. Contacted the store as soon as it was noticed and asked that the items be delivered properly. The person who answered needed to wait for the Manager to come in. He then repeated the order which was correct and said that he thought cooks may have messed up. By the time the Manager contacted us the food was in the garbage and we ordered and picked up pizza. She explained that WE were to blame because of how we ordered. If I order a crispy chicken sandwich with NOTHING on it that is what I thought I would get. Instead it was drenched in honey mustard with toppings as well. She then said it was how it was interpreted by the order taker. I explained we always order and they could just give us a credit on the next order. She said she would need the food back...should we get it out of the garbage??? What exactly do you need it for when your workers already admitted sending the order out incorrectly. She insisted that she could NOT help us if we did not give back the food. As someone who regularly orders both for work and home I find that unacceptable. If a mistake is made just correct it. It was 3 sandwiches. Needless to say they have lost us as customers. Also, we ordered it for delivery and were told it would be an hour wait. I asked how long if we pick up and was told 20 minutes. Once we went to pick it ended up taking an hour. :(
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A Private User
The honey mustard wings were very small. I only had one drumette part out of a 10 piece. The rest were the lower part of the wings. The outside of the wings were very hard and dry. Whatever moist meat you get, was tasteless. I also had a Max Gyro. There were more vegetables in it than meat causing it to fall apart more easily than a typical gyro. The gyro was ok but nothing to write home to mother about. Customer service was very good but the product just did not keep my interest to come back again. I was very disappointed.
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A Private User
The frying of the wings gives it just the right texture and chewiness. The wings are medium sized, not big. But I personally dont like big wings because I think theyre generally from older chickens and less flavorful. I think the smaller wings are from younger chickens and is more flavorful to me. The curly fries are pretty good too. Theyre my favorite wing place !
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Scott Wiley
Great tacos, chicken or beef w/ real meat and they braise it(or something) tastes like tacos from Cali or Texas I can never find in NJ. As others mention the curly fries are very good also & havent tried the cheese stake, but would say its a good bet that its good too.
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Bounty H
Great Tacos!! These guys make the best (real meat chicken or beef) tacos for at least 10 miles - put Taco Bell to shame! I live right down the street but only recently discovered them - cant believe I missed this place for several years.
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Darlene Wood
I live 10 minutes away and ordered at 5:20 and was still waiting until 6:50 no food. Called for an update at 6:15 and was told they were waiting for delivery guy and were just taking my food out I am so pissed. Its a Tuesday... Really!
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Nick Coffey
Literally the worst service ever . Delivery takes well over an hour and youre lucky if they get your order right. Food is cold and disgusting by the time it gets to you. I would much rather eat microwaved gym socks.
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Ryan Rossmell
The wings are small and dont have a lot of meat. The sweet and sour sauce is more like a jelly. It was not that great. The garlic bbq sauce tastes like a generic bbq sauce and barely any garlic flavor.
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Michael Proctor
I got wings. 2 burritos, 2 onion rings. 38 dlrs.oh. I ordered 20 wings. Pleasant Waiter. No one was in there, so. Wings were SMOKIN! Clean. Parking, plenty! I recommend!!!!!!
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Dahnell Clervil
Wings are decent nothing to sing or cry about. Sweet Potato fries were a surprise and nice.
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Jazmine Paden
I love the wings and tacos but they take forever to deliver, but its worth the wait
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M Jeff Castillo
wings was decent.. they messed up one of my orders. staff is also decent
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Tina Liu
Wings were tiny and expensive, tasted good but not anything special
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Samantha Karitko
Love love love, we order 20 hot wings every time always so good!!!
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A Private User
Small wings and rude over the phone service.
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Anilca Mi
Love the boneless wings with curly fries
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A Private User
Really good food. Fast service, too.
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George Lou
Cool owner