Address: | 1990 Marlton Pike E, Cherry Hill, NJ 08003, USA |
Phone: | +1 856-489-7373 |
Site: | toscanacherryhill.com |
Rating: | 4.1 |
Working: | 11:30AM–8PM 11:30AM–8PM 11:30AM–8PM 11:30AM–8PM 11:30AM–8PM 12–9PM 12–9PM |
ID
Idris Hayward
I went there yesterday (10/30/16) with my wife and daughter because it was a beautiful day as we wanted to sit outside and eat. This was our first visit and from the reviews that we saw from various sources it looked like a good place to eat. We arrived and asked to be seated outside. We were lead outside to a table which wasnt set (this was fine with us as it was outside). We asked for a high chair for the baby. I saw someone I knew dining behind us so we spoke with them for a good 7 minutes. After speaking, we realized that the table still has not been set and a high chair still was not brought out. The table was finally set and we had to remind the staff once again to bring out a high chair. Our server came to the table and looked like he was interested in doing something else. We ordered our appetizers and not our meal (we werent sure what we wanted). Our sodas came and then our appetizers came. Soon after the appetizers came, we finally decided on what we wanted. We waited about 10 minutes for the server to come back (which he didnt) and we had to ask another server to tell ours that we were ready to order. He finally returned, answered our questions regarding our meals and went about his way. The meals came (and they were pretty good). However, the biggest issue (hence the 1 star) came when we were wrapping up our meal. The server came to the table and asked if there is anything else we would like. My wife mentioned that we would have to leave soon and would like the bill so we could pay. He had no problem with this and went on his way. He came outside a few more times to deal with other tables but didnt have the bill in hand. Minutes later, he came back, and handed me the bill. We asked him to please put my daughters soup in a container so she could eat it later (looked like she enjoyed it). He took the soup and walked off. I did some math, looked like everything was correct. I took out my credit card and placed it in the folder (is that what they are called?) and waited. Overhead you could see a storm coming in our direction. So I waited patiently hoping that the transaction could be completed before it starts to rain and then I would have to walk a 1 year old to the car in the pouring rain. 5 minutes went by. 10 minutes when by. I felt a drop of rain. 5 more minutes it began to rain. My wife and I then scooped up the baby and grabbed plates of the food we were waiting for boxes and went inside to the lobby. Funny enough, we saw our server with another table taking care of their needs (which was fine) while we were standing in the lobby to be rung out. The young lady at the counter was nice and grabbed boxes and a bag for us but we still needed the server to ring up our bill. Again after waiting minutes for him to come and ring us up, we finally left in the pouring rain. He also came out with my daughters soup. I just want to note that she wont be eating it because I have NO idea where it was left in the time it was taken away and given back (seemed like a 15 minute gap) While the food was good and we enjoyed the restaurant itself, we will have to think long and hard about the treatment we received. We felt like we were forgotten and had to seriously wait to receive service
MA
Matt Deezly
Ive been to another toscanna in mulca hill, which is exceptional so I came with high expectations. First Ill start with the atmosphere: its amazing. You can eat outside, and there is a nice pond & scenery. The service is professional and good. The food - is eh.... It is very bland; the pasta having little flavor and the meat has a grissley taste to it. This place is mostly appealing to the eye; they present everything to you extravagantly. But the food is sub-par at the most. I would suggest avoiding. Try the one around mulca hill.
ME
Melissa M
There has been 2 times now I have tried to go around lunch time (11-12 ) and they are not open. Says they open at 11 yet there are customers and what I think to be cooks waiting to get in. This is so unprofessional. Most places open earlier so you can prep food before customers come. I used to love this place and it has totally went down hill. Highly disappointed customer.
A
A Private User
Good location, very good food! Favorite appetizer: Fried calamari which also has some fried zucchini mixed in. Always fresh and delicious! Great steaks, wonderful pastsa. In nice weather there is a quaint outside area to eat and enjoy the soothng sounds of a waterfall.
CA
Carol McMunn
After 5 years of booking private room twice a year for 10 to 12 ladies, we booked 3 months ago successfully and confirmed last week. On arrival we were bumped without notice. We wont bother them again, so unprofessional. Happened this past Monday. Shame.
MI
Mikki Hill
Good food nice atmosphere. But sad to see they took away carpaccio. One of the courses that made them stand apart from all the rest in the area. A bad idea to take away something that few other restaurants serve.
WA
Walt Danker
We had dinner here with a large party. The staff did a great job of handling the group. The apps were solid, and the main courses were cooked to order and done well. We enjoyed the evening here.
DA
Danielle Clifton
Beautiful Italian Restaurant. Delicious Italian Meal with informative waiters/waitresses. Many selections to choose from on the menu. You will not be disappointed here.
BI
Bill R
Excellent rectangular pizza and eggplant rollatini! Reasonable prices, good service and nice atmosphere! They serve wine but still allow BYOB. Has been good for years!
RO
Robert Pelletreau
We love the decor, the service, and most of all the food! Very romantic when you sit in the back room AND you bring your own wine! As the Brits say " Say no more!"
DA
David Bluestone
Was here for a large group party. I thought the staff did a great job with such a large crowd. The food was good.
MI
michael bizzoso
My favorite place to eat when I could.e to visit my parents. Even had my wedding rehearsal dinner here :)
AL
Alex Dickinson
Phenomenal food, atmosphere and great service. HUGE portions but the quality is definitely not lacking.
BA
Barbara Pugliese
Great food.. Beautiful decor.. Feels like Italy.. Service and hospitality.. Magnifioso..MANGIA!!!
A
A Private User
Great Italian BYOB. Food is always good and so are the prices. Great outdoor patio too
B
B G
Food is avg. to above avg. The Great outdoor seating and ambiance, make up for it
A
A Private User
Food was excellent, good value, ate outside and weather was great as the sun set
DA
Davy Bell
Dining alone, ordered Guacamole and Empanadas De Hongos, both are very good!
LI
Libby Thomas
Had a good time. The ambiance is wonderful and the food was excellent!!
IH
Ihor Dyachenko
Beautiful place, amazing food, wonderful people!
HE
Helen Troxell
Fab food and great ambiance!
CH
Christopher Lydon
Great place for family meals!
MI
Michele Smyers
Fabulous experience and food
BR
Brian Hacker
Always a wonderful meal.
CJ
CJ Cannatella
Great Italian Food!
SO
Solomon Fox
Food pretty good