China Buffet & Mongolian Grille
| Address: | 120 N 66th St, Lincoln, NE 68505, USA |
| Phone: | +1 402-470-0265 |
| Site: | chinabuffetmongoliangrill.net |
| Rating: | 4.1 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 100
Reviews 8
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Lisa Erickson
I am writing this post in response to a rating that was written about a restaurant that really was never visited by the person who was so very upset with it. China Buffet has never contacted any person at any time under any circumstance to say we were unhappy with a patron or customer who has come in to dine or take carry out. I can tell you though exactly what took place and why they might have been upset...There are free apps that you can load on your phone (which are supposed to be funny and a big joke).. Where an Asian person speaking broken English tries to cuss out the customer for eating too much... This is not the first time that someone has confused our restaurant because they call it the Chinese Buffet... We are China Buffet Mongolian Grill... I can promise you that no employee from here would ever treat a customer in that fashion.. Especially if you have never eaten here before , we could not and would not have your phone number or credit card info... Its sad though because when someone is just playing a joke or being silly it can cause some hardships for others not even involved... We just love having new customers and want to keep our continuing customers satisfied and happy with our food and environment. Please dont believe everything and if a business called me with some Nonsenses like that... I think I would use the caller ID number and try to figure out what was going on, because a buffet that would complain about someone eating too much ,would never stay in business for long !!
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AndroidFan91
I went in at 1:45 in the afternoon on May 4th, 2017. I was seated and got water. After I got my food, I noticed that my water glass had some kind of small yellow spot. My servers name was Summer. Anyways, she was at the host stand and I raised my hand to try to get her attention but she standing and staring at me for about 2 minutes and she went in the pantry area. She came out and I literally got out of my seat and asked her for a new glass of water because there was a yellow spot on it. She said "I will get you another one." No apologies, no nothing. I got a new glass of water and after a while I drank it all. Still looking around for my server and nothing, so I went up to the host stand and asked for my ticket and a female employee asked Summer for the ticket. So Summer gives me the ticket without asking "how was your meal", or "I apologize about the water", nothing at all and not even a "have a great day." I did not tip her. Personally anywhere I go, I tip really well. I have been in the restaurant/food service off and on for 10 years. I also have experience serving tables and of course made $2.13 an hour as well. The lesson here is that if you want to get tipped more, you MUST treat your customers with respect and help make sure they are satisfied plus check to see if the customers dining experience was great. In this case, it was AWFUL! I would never go back there again!
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A Private User
I just had lunch at this... establishment, and when I turned over my eggroll, there was half inch curly piece of metal shaving. I immediately let a waitress know, who went to go get the manager. He took forever getting over to me, took the shaving and said it was the kitchen managers fault. Then, after about 15 minutes of him strolling around the restaurant, he came back and told us how lucky we were that he was nice enough to give us 20% off. Apparently, this was all the manufacturers fault. When I asked him if he was going to pull the batch of egg rolls, he said hed get around to it. There was a batch of egg rolls fried WITH A PIECE OF METAL SHAVING and he could have cared less. And when I called him out on it, he got defensive and blamed it on anyone else besides him, and said that after working in food service, he never eats out because of this kind of thing. Even the woman taking calls for the food inspector was shocked.
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A Private User
I had drove past this place for a year thinking each time that I should eat there but never got around to it until now and wow was I impressed this is by far the best Chinese I've had! My sister and I took our mom to lunch for or mothers day tradition and the service was spectacular our waiter was very attentive and the atmosphere was great as well as the price (7$ and some change+drink 2$ or so) since I don't think any place is perfect, If I was asked to find something I disliked here it would be the layout or floor plan If you will, it just gets a little cramped around the 4 buffet tables and that makes it tricky to seat people in the back section as well as customers returning to their seats from the buffet. I will definitely return and I will absolutely recommend this place to friends and family!
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A Private User
THIS PLACE IS SOOOOOOOOOOOOOOOOOOOOO GOOD!!! ALL OF THESE REVIEWS ARE SO RIGHT!!! We used to go top HUHOT but NEVER AGAIN!!! The price is better service is better and FOOD IS WAAAAAAAAAAAAAAAAAAAAAAAY BETTER!! They have all you can eat SNOW CRAB LEGS ON FRIDAY AND SATURDAYS FOR 11.25 kids are about 4.00 and kids are under 2 are FREE!! I love this place so much,We are going there tonight to fill up on crab legs and general tsos chicken.....I AM SO EXCITED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU MUST EAT HERE BEST CHINESE AND ASIAN FOOD BEST MONGOLIAN GRILL IN TOWN!!!!!!!!!!!!!!!!!!!!!!!! THANK YOU FOR BEING SO AWSOME...IF YOU GUYS EVER CLOSE I WILL CRY MY EYEBALLS OUT!!!!!!!!!
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Nathan Gruhn
I have eaten here many times. When I first started eating here two and a half years ago the food was excellent, everything tasted so fresh. My wife and I ate there today 6/8/2013 and the food was terrible. I dont think they make anything from scratch anymore. it was like they took a package of expired pre made Crab Rangoon out of the freezer and just heated them up and then they must have sat there for 4 hours before we ate them. When I first went to this place to eat I told all of my family and friends how great the food was, but now, I really think that the passion for presenting quality fresh food has left the China Buffet & Mongolian Grill. I will never eat there again.
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Jared Hermes
We visited this restaurant, knowing full well from our past experiences, to expect spectacular mediocrity. Today was no exception. The restaurant was not overly crowed but there was extremely slow drink service. Our waitress only came to he table once during the hour we were there. Food quality is poor. The food all tastes the same, sweet and fried, bland and fried, or bland. Take your pick. There is a Mongolian BBQ section in the restaurant, however I can not bring myself to try it. Everything seems to look fresh but I feel Im already strengthening my immune system enough by co-mingling with the other patrons.
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A Private User
Since this place opened, we never go to huhot. I loved huhot but what always upset me about huhot is they gouge you for appetizers. $1.29 a piece for crab rangoons?? Thats absurd! Its like they dont want to sell them. This place offers unlimited appetizers, unlimited Chinese buffet, AND unlimited Mongolian grill for LESS than the total price to eat at huhot(grill only)! No brainer! Plus the food is really good! The Mongolian grill at huhot is a little better but what you get at this place for the price is unbeatable. I have dreamed of a place like this and it is awesome! Thanks to the owners!
